Book contents
- How Mediation Works
- Studies in Interactional Sociolinguistics
- How Mediation Works
- Copyright page
- Dedication
- Contents
- Acknowledgments
- 1 Introduction
- 2 The Interactional Organization of Mediation
- 3 Minimizing and Managing Argumentative Talk in Mediation
- 4 Disputants’ Opening Statements and Persuasive Arguments in Mediation
- 5 Mediator Representation of Disputants’ Positions
- 6 Soliciting Proposals for Resolution of the Dispute
- 7 Producing Ideas for Resolution of the Dispute
- 8 Mediator Teamwork
- 9 Autonomy, Empowerment, and Neutrality in Divorce and Small Claims Mediation
- Appendix: Transcription Symbols
- References
- Index
1 - Introduction
Approaches to Mediation
Published online by Cambridge University Press: 29 July 2019
Book contents
- How Mediation Works
- Studies in Interactional Sociolinguistics
- How Mediation Works
- Copyright page
- Dedication
- Contents
- Acknowledgments
- 1 Introduction
- 2 The Interactional Organization of Mediation
- 3 Minimizing and Managing Argumentative Talk in Mediation
- 4 Disputants’ Opening Statements and Persuasive Arguments in Mediation
- 5 Mediator Representation of Disputants’ Positions
- 6 Soliciting Proposals for Resolution of the Dispute
- 7 Producing Ideas for Resolution of the Dispute
- 8 Mediator Teamwork
- 9 Autonomy, Empowerment, and Neutrality in Divorce and Small Claims Mediation
- Appendix: Transcription Symbols
- References
- Index
Summary
Minor disagreements and occasional conflicts between people are a common experience and a normal part of life. While such disagreements are typically handled or resolved informally by those involved, there are times when help must be obtained from others. In some cases, individuals utilize the legal system (for example, by filing a law suit or filing a case in small claims court). Other disputants may choose to utilize alternative dispute resolution approaches such as mediation or arbitration.
- Type
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- Information
- How Mediation WorksResolving Conflict Through Talk, pp. xiv - 27Publisher: Cambridge University PressPrint publication year: 2019