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Emotional labour and successful ageing in the workplace among older Chinese employees

Published online by Cambridge University Press:  16 May 2012

FRANCIS CHEUNG  and
ANISE M. S. WU
FRANCIS CHEUNG*
Affiliation:
Department of Sociology and Social Policy, Lingnan University, Hong Kong.
ANISE M. S. WU
Affiliation:
Department of Psychology, University of Macao, Macao.
*
Address for correspondence: Francis Cheung, Department of Sociology and Social Policy, Lingnan University, Tuen Mun, Hong Kong. E-mail: francischeung@LN.edu.hk
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Abstract

In this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.

Keywords

successful ageing in the workplaceemotional labourjob satisfaction
Type
Articles
Information
Ageing & Society , Volume 33 , Issue 6 , August 2013 , pp. 1036 - 1051
Copyright
Copyright © Cambridge University Press 2012 

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