Hostname: page-component-78c5997874-mlc7c Total loading time: 0 Render date: 2024-11-13T04:41:19.909Z Has data issue: false hasContentIssue false

Perceptions of emergency medicine residents and fellows regarding competence, adverse events and reporting to supervisors: a national survey

Published online by Cambridge University Press:  21 May 2015

Steven Marc Friedman*
Affiliation:
Faculty of Medicine, Dalla Lana School of Public Health, University of Toronto, Toronto, Ont.
Robert J. Sowerby
Affiliation:
Faculty of Medicine, University of Toronto, Toronto, Ont.
Ray Guo
Affiliation:
Faculty of Medicine, University of Toronto, Toronto, Ont.
Glen Bandiera
Affiliation:
Division of Emergency Medicine, Department of Medicine, University of Toronto, Toronto, Ont.
*
Department of Emergency Medicine, University Health Network, RFE G-S434, 200 Elizabeth St., Toronto ON M5G 2C4, steven.friedman@uhn.on.ca

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.
Objective:

We sought to characterize the perceptions of emergency medicine (EM) residents and fellows of their clinical and procedural competence, as well as their attitudes, practices and perceived barriers to reporting these perceptions to their supervisors.

Methods:

A Web-based survey was distributed to residents and fellows, via their residency directors, in all Canadian EM residency programs outside of Quebec.

Results:

Of 220 residents and fellows contacted in 9 of 10 EM programs of the Royal College of Physicians and Surgeons of Canada and 12 of 13 EM programs of The College of Family Physicians of Canada, 82 (37.3%) completed all or part of the survey. Response rates varied slightly by question; 25 of 82 respondents (30.5% [95% confidence interval (CI) 19.9%–41.1%]) agreed with the statement, “I sometimes feel unsafe or unqualified with undertaking unsupervised responsibilities or procedures, but I do not report this to my senior physician” and 32 of 81 (39.5% [95% CI 28.2%–50.8%]) had felt this within the past 6 months. Moreover, 34 of 82 (41.5% [95% CI 30.2%–52.7%]) reported their lack of competence to a supervisor half the time or less. Trainees reported worry about loss of trust, autonomy or respect (38/80, 47.5% [95% CI 35.9%–59.1%]) or reputation (32/80, 40.0% [95% CI 28.6%–51.4%]). Nights on-call (30/79, 38% [95% CI 26.6%–49.3%]), admission decisions (13/79, 16.5% [7.6%–25.3%]) and central line insertion (13/79, 16.5% [95% CI 7.6%–25.3%]) were reported to be frequently undertaken despite not feeling competent. Suggestions to improve reporting included encouragement to report without penalty (41/82, 50.0% [95% CI 38.6%–61.4%]) and a less judgmental environment (32/82, 39.0% [95% CI 27.9%–50.2%]).

Conclusion:

Emergency medicine trainees report that they frequently do not feel competent when undertaking responsibilities without supervision. Barriers to reporting these feelings or reporting adverse events appear to relate to social pressures and authority gradients. Modifications to the training culture are encouraged to improve patient safety.

Type
Original Research • Recherche originale
Copyright
Copyright © Canadian Association of Emergency Physicians 2010

References

REFERENCES

1.Baker, GR, Norton, PG, Flintoft, V, et al. The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada. CMAJ 2004;170:1678–86.CrossRefGoogle Scholar
2.Kondro, W. Health care dominates run-up to Canadian election. Lancet 2004;363:1877.CrossRefGoogle ScholarPubMed
3.Canadian Institute for Health Information. Health Care in Canada. Ottawa (ON): The Institute; 2004.Google Scholar
4.Brennan, TA, Leape, LL, Laird, NM, et al. Incidence of adverse events and negligence in hospitalized patients. Results of the Harvard Medical Practise Study 1. N Engl J Med 1991; 324:370–7.CrossRefGoogle Scholar
5.Thomas, EJ, Studdert, DM, Burstin, HR, et al. Incidence and types of adverse events and negligent care in Utah and Colorado. Med Care 2000;38:261–71.Google Scholar
6.Jagsi, R, Kitch, BT, Weinstein, DF, et al. Residents report on adverse events and their causes. Arch Intern Med 2005;165:2607–13.Google Scholar
7.Hobgood, C, Hevia, A, Tamayo-Sarver, JH, et al. The influence of the causes and contexts of medical errors on EM residents‚ responses to their errors: an exploration. Acad Med 2005;80:758–64.CrossRefGoogle Scholar
8.Volpp, KG, Grande, D. Residents’ suggestions for reducing errors in teaching hospitals. NEJM 2003;348:851–5.CrossRefGoogle ScholarPubMed
9.Clark, PA. What residents are not learning: observations in an NICU. Acad Med 2001;76:419–24.CrossRefGoogle ScholarPubMed
10.Russell, JC, Sklar, D, Bagian, J, et al. AAMC GRA/ORR Joint Committee on Patient Safety and Graduate Medican Education. Patient safety and graduate medical education. Washington (DC): Association of American Medical Colleges; 2003.Google Scholar
11.Committee on Optimizing Graduate Medical trainee (Resident) Hours and Work Schedules to Improve Patient Safety. Resident duty hours: enhancing sleep, supervision and safety. Washington (DC): National Academies Press; 2008.Google Scholar
12.Wu, AW, Folkman, S, McPhee, SJ, et al. Do house officers learn from their mistakes? Qual Saf Health Care 2003;12:221–6; discussion 227–8.CrossRefGoogle ScholarPubMed
13.Smith, ML, Forster, HP. Morally managing medical mistakes. Camb Q Healthc Ethics 2000;9:3853.Google Scholar
14.Lawton, R, Parker, D. Barriers to incident reporting in a healthcare system. Qual Saf Health Care 2002;11:15–8.Google Scholar
15.Barach, P, Small, SD. Reporting and preventing medical mishaps: lessons from non-medical near miss reporting systems. BMJ 2000;320:759–63.CrossRefGoogle ScholarPubMed
16.Friedman, SM, Provan, D, Moore, S, et al. Errors, near misses and adverse events in the emergency department: What can patients tell us? CJEM 2008;10:421–7.CrossRefGoogle ScholarPubMed
17.Evans, SM, Berry, JG, Smith, BJ, et al. Attitudes and barriers to incident reporting: a collaborative hospital study. Qual Saf Health Care 2006;15:3943.Google Scholar
18.Vincent, C, Stanhope, N, Crowley-Murphy, M. Reasons for not reporting adverse incidents: an empirical study. J Eval Clin Pract 1999;5:1321.CrossRefGoogle Scholar
19.Friedman, SM, Sommersall, LA, Gardam, M, et al. Suboptimal reporting of notifiable diseases in Canadian emergency departments: a survey of emergency physician knowledge, practices, and perceived barriers. Can Commun Dis Rep 2006;32:187–98.Google ScholarPubMed
20.Hayes, CW, Rhee, A, Detsky, ME, et al. Residents feel unprepared and unsupervised as leaders of cardiac arrest teams in teaching hospitals: a survey of internal medicine residents. Crit Care Med 2007;35:1668–72.CrossRefGoogle ScholarPubMed
21.Frank, JR, Danoff, D. The CanMEDS initiative: implementing an outcomes-based framework of physician competencies. Med Teach 2007;29:642–7.CrossRefGoogle ScholarPubMed
22.Cosby, KS, Croskerry, P. Profiles in patient safety: authority gradients in medical error. Acad Emerg Med 2004;11:1341–5.Google Scholar
23.Kohn, LT, Corrigan, JM, Donaldson, MS. To err is human: building a safer health system. Washington (DC): National Academy Press; 2000.Google Scholar
24.Dillman, DA. Mail and internet surveys; the tailored design method. 2nd ed. New York (NY): John Wiley and Sons; 2000.Google Scholar
25.Hillson, SD, Rich, EC, Dowd, B, et al. Call nights and patients care: effects on inpatients at oneteaching hospital. J Gen Intern Med 1992;7:405–10.CrossRefGoogle ScholarPubMed
26.Peberdy, MA, Ornato, JP, Larkin, GL, et al. Survival from in-hosital cardiac arrest during nights and weekends. JAMA 2008;299:785–92.Google Scholar
27.Al-Eissa, M, Chu, S, Lynch, T, et al. Self-reported experience and competence in core procedures among Canadian pediatric EM fellowship trainees. CJEM 2008;10:533–8.Google Scholar
28.Singh, H, Thomas, EJ, Petersen, LA, et al. Medical errors involving trainees: a study of closed malpractice claims from five insurers. Arch Intern Med 2007;167:2030–6.Google Scholar
29.Farnan, JM, Johnson, JK, Meltzer, DO, et al. Resident uncertainty in clinical decision making and impact on patient care: a qualitative study. Qual Saf Health Care 2008;17:122–6.Google Scholar
30.Leape, LL. Why should we report adverse incidents? J Eval Clin Pract 1998;5:14.CrossRefGoogle Scholar
31.Cuschieri, A. Nature of human error: implications for surgical practice. Ann Surg 2006;244:642–8.CrossRefGoogle ScholarPubMed
32.Cosby, KS, Croskerry, P. Patient safety: a curriculum for teaching patientsafety in EM. Academic EM 2003;10:6978.Google Scholar
33.Thompson, DA, Cowan, J, Holzmueller, C, et al. Planning and implementing a systems-based patient safety curriculum in medical education. Am J Med Qual 2008;23:271–8.Google Scholar
34.Gutierrez Cia, I, Obon Azuara, B, Aibar Remon, C. A near-miss event. A new approach in the study of adverse events. Med Intensiva 2008;32:143–6.Google Scholar
35.Foster, PN, Sidhu, R, Gadhia, DA, et al. Leveraging computerized sign-out to increase error reporting and addressing patient safety in graduate medical education. J GenIntern Med 2008;23:481–4.Google Scholar
36.Rodriguez-Paz, JM, Kennedy, M, Salas, E, et al. Beyond “see one, do one, teach one”: toward a different training paradigm. Qual Saf Health Care 2009;18:63–8.Google Scholar
37.Canadian Patient Safety Institute (CPSI) in collaboration with The Royal College of Physicians and Surgeons of Canada. The safety competencies: enhancing patient safety across the health professions. Ottawa (ON): The Institute; 2008.Google Scholar
38.Swiggum, S. Delegation and supervision of medical trainees. Ottawa (ON): Canadian Medical Protective Agency; 2008.Google Scholar
39.Barger, LK, Ayas, NT, Cade, BE, et al. Impact of extended-duration shifts on medical errors, adverse events, and attentional failures. PLoS Med 2006; Dec;3(12):e487.CrossRefGoogle ScholarPubMed
40.Barton, A, Williams, D, Beveridge, M; Canadian Association of General Surgeons Committee for International Surgery. A survey of Canadian general surgery residents’ interest in international surgery. Can J Surg 2008;51:125Google Scholar