Hostname: page-component-cd9895bd7-dk4vv Total loading time: 0 Render date: 2024-12-26T22:19:55.180Z Has data issue: false hasContentIssue false

The pattern of dialogue in compliance seeking situations when conflict is possible:A preliminary study involving adolescents and adults

Published online by Cambridge University Press:  29 October 2015

Terry Bowles*
Affiliation:
School of Psychology, Australian Catholic University
*
School of Psychology, Australian Catholic University, 115 Victoria Parade, Victoria, Australia 3065, E-mail: t.bowles@patrick.acu.edu.au
Get access

Abstract

Patterns of communication are commonly referred to in the language and communication literature particularly with adult samples. In this research 50 female and 30 male adolescents and adults participated in in-depth, structured interviews about their patterns of communication. Research typically defines such patterns in reference to the dominant style of the individual or group. Implied in the attribution of a dominant style is the idea that dominance is associated with recurrence. The recurrent patterns of communication have not been investigated in relation to the focus of the communication and the sex of the respondent. In the present research respondents were interviewed about the iterative process involved in their communication with other adolescents and adults. It was expected that a recurrent, sequential pattern of the focus of communication factors would emerge. Six naturally emerging factors emerged from the data, the most frequent being on task, conceding and succeeding. These categories were used in an ordered manner at various times in the dialogues described. Findings also showed patterned similarities and differences in the communication of males and females when they were communicating with adolescents and adults. Importantly, the interview format of this research provided insight into the use of confusion as a strategy in communication.

Type
Research Article
Copyright
Copyright © Australian Psychological Society 2005

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Anderson, K.J. & Leaper, C. (1998). Meta-analysis of gender effects on conversational interuption: Who, what, when, where and how. Sex Roles: A Journal of Research, 39, 228248.Google Scholar
Azmitia, M., Ittel, A., & Kamprath, N. (1996, March). “If you tell my secret or gossip about me, can we still befriends?Adolescents’ perceptions of violation of the “contract” of friendship. Poster session presented at the biennial meeting of the Society for Research on Adolescence, Boston, MA.Google Scholar
Bakeman, R., & Gottman, J.M. (1986). Observing Interaction: An introduction to sequential analysis. Cambridge, UK: Cambridge University Press.Google Scholar
Black, K. (2000). Gender differences in adolescents’ behavior during conflict resolution tasks with best friends. Adolescence, 35, 499512.Google Scholar
Blake, R.R., & Mouton, J.S. (1964). The managerial grid. Houston, TX: Gulf Publishing.Google Scholar
Bochner, A.P. (1984). The functions of human communication in interpersonal bonding. In Arnold, C.C. & Bowers, J.W. (Eds.). Handbook of rhetorical and communication theory (pp. 544621). Boston: Allyn & Bacon.Google Scholar
Burleson, R.B. (1995). Personal relationships as a skilled accomplishment. Journal of Social and Personal Relationships, 12, 575581.CrossRefGoogle Scholar
Burleson, B.R. & Samter, W. (1994). A social skills approach to relationship maintenance: How individual differences in communication skills affect the achievement of relationship functions. In Canary, D.J. & Stafford, L. (Eds.). Communication and Relational Maintenance (pp.6190) San Diego: Academic Press.Google Scholar
Cialdini, R.B. (1994). Interpersonal influence. In Shavitt, S. & Brock, T.C. (Eds.). Persuasion: Psychological Insights and Perspectives (pp.209212). London: Allyn & Bacon.Google Scholar
Deaux, K., & Major, B. (1987). Putting gender into context: An interactive model of gender-related behavior. Psychological Review, 94, 369389.Google Scholar
Deutsch, M. (1973). The resolution of conflict. New Haven, CT: Yale University Press.Google Scholar
Deutsch, M. (1990). Sixty years of conflict. International Journal of Conflict Management, 1, 237263.CrossRefGoogle Scholar
Deutsch, M., & Krauss, R.M. (1962). Studies in interpersonal bargaining. Journal of Conflict Resolution, 6, 5276.CrossRefGoogle Scholar
Furman, W. (1996). The measurement of friendship perceptions: Conceptual and methodological issues. In Bukowski, W.M. Newcomb, A.F. & Hartup, W.W. (Eds.), The company they keep: Friendship in childhood and adolescence, (pp. 4165). New York: Cambridge University Press.Google Scholar
Gottman, J.M., & Mettetal, G. (1986) Speculations about social and affective development: Friendship and acquaintanceship through adolescence. In Gottman, J. M. & Parker, J.G. (Eds.), Conversations of friends: Speculations on affective development (pp.192237). Cambridge: Cambridge University Press.Google Scholar
Hersen, M., & Turner, S.M. (Eds.). (1995). Diagnostic interviewing (2nd ed.). New York: Plenum.Google Scholar
Hilton, J.L., & Darley, J.M. (1985). The effect of interaction goals on person perception. In Advances in Experimental Social Psychology, ed. Zanna, M.P., 24, 236267. New York: Lightning Source Inc..Google Scholar
Hocker, J.L. & Wilmot, W.W. (1991). Interpersonal conflict, (3rd. ed.). Dubuque, IA: Wm. C. Brown.Google Scholar
Jick, T. (1983). Mixing qualitative and quantitative methods: Triangulation in action. In Van Maanen, J. (Ed.), Qualitative methodology (pp.135148). London: Sage.Google Scholar
Kabanoff, B. (1987). Predictive validity of the MODE conflict instrument. Journal of Applied Psychology, 72,160163.CrossRefGoogle Scholar
Keats, D. (1993). Skilled interviewing. (2nd ed.). Melbourne: Australian Council for Educational Research.Google Scholar
Kilmann, R.H., & Thomas, K.W. (1977). Developing a forced-choice measure of conflict handling behavior : The “Mode” instrument. Educational and Psychological Measurement, 37, 309325.Google Scholar
Kipnis, D., Schmidt, S.M., & Wilkinson, L. (1980). Intraorganizational influencetactics: Explorations in getting one’s way. Journal of Applied Psychology, 65, 440452.Google Scholar
Laursen, B., Hartup, W.W., & Koplas, A.L. (1996). Towards understanding peer conflict. Merrill-Palmer Quarterly, 42, 76102.Google Scholar
Leary, T. (1957). An interpersonal diagnosis of personality. New York: Macmillan.Google Scholar
Leaper, C.,Anderson, K.J., & Sanders, P. (1998). Moderators of gender effects on parents’ talk to their children: A meta-analysis. Developmental Psychology, 34,327.Google Scholar
Lempers, J.D., & Clark-Lempers, D.S. (1993). A functional comparison of same-sex and opposite sex friendships during adolescence. Journal of Adolescent Research, 8, 89108.CrossRefGoogle Scholar
Miles, M., & Huberman, A.M. (1984). Qualitative data analysis: A sourcebook of new methods. London: Sage.Google Scholar
Miller, D.T., & Turnbull, W. (1986). Expectancies and interpersonal processes. Annual Review of Psychology, 37, 233256.CrossRefGoogle Scholar
Olekalns, M., & Smith, P.L. (1999). Social value orientations and strategy choices in competitive negotiations. Personality and Social Psychology Bulletin, 25, 657668.CrossRefGoogle Scholar
Olekalns, M., & Smith, P.L. (2000). Understanding optimal outcomes: The role of strategy sequences in competitive negotiations. Human Communication Research, 26, 527557.Google Scholar
Rahim, M.A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26, 368376.Google Scholar
Ralston, D.A., Giacalone, R.A., & Terpstra, R.H. (1994). Ethical perceptions of organizational politics: Evidence from a national sample of managers. Journal of Management, 15, 545556.Google Scholar
Reese-Webber, M. (2000). Middle and late adolescents' conflict resolution skills with siblings: Associations with interparental and parent-adolescent conflict resolution. Journal of Youth and Adolescence, 29, 697711.Google Scholar
Rose, A.J., & Asher, S.R. (1996). Children’s goals and strategies in response to conflict within a friendship. Developmental Psychology, 35, 6979.Google Scholar
Rutherford, R.B., & Nelson, C.M. (1995). Management of aggressive and violent behavior in the schools. Focus on Exceptional Children, 27, 115.Google Scholar
Sanders, R.E. & Fitch, K.L. (2001). The actual practice of compliance seeking Communication Theory, 11, 263289.CrossRefGoogle Scholar
Schriesheim, C.A., Hinkin, T.R., & Podsakoff, P.M. (1991). Can ipsative and single-item measures produce erroneous results in field studies of French and Raven’s (1959) five bases of power? An empirical investigation. Journal of Applied Psychology, 76,106114.Google Scholar
Smith, D.M., Neuberg, S.L., Judice, T.N., & Biesanz, J.C. (1997). Target complicity in the confirmation and disconfirmation of erroneous perceiver expectations: Immediate and longer term implications. Journal of Personality and Social Psychology, 73, 974991.Google Scholar
Snyder, M., & Haugen, J.A. (1995). Why does behavioral confirmation occur? A functional perspective on the role of the target. Personality and Social Psychology Bulletin, 21, 963974.Google Scholar
Snyder, M., & Stukas, A. (1999). Interpersonal processes: The interplay of cognitive, motivational, and behavioral activities in social interaction. Annual Review of Psychology, 40, 273292.Google Scholar
SPSS, (1999). SPSS: Advanced Models 10. Chicago II: marketing Dept. SPSS.Google Scholar
Stern, S.B. (1999). Anger management in parent-adolescentconflict. American Journal of Family Therapy, 27, 181193.Google Scholar
Sternberg, R.J., & Dobson, D.M. (1987). Resolving interpersonal conflicts: Ananalysis of stylistic consistency. Journal of Personality and Social Psychology, 52,794812.Google Scholar
Thomas, K.W. (1976). Conflict and conflict management. In Dunnette, M.D. (Ed.). Handbook of industrial and organizational psychology, (pp.889935) Chicago: Rand- Google Scholar
Wilkinson, H. (2000). An inspired resurrection of Freudian drive theory: But does Nick Totton’s Reichian ‘bodymind’ concept supercede Cartesian dualism? International journal of psychotherapy, 5, 153166.Google Scholar
Worcel, S.D., Shields, S.A., & Paterson, C.A. (1999). “She looked at me crazy”: Escalation of conflict through telegraphed emotion. Adolescence, 34, 689693..Google Scholar
Zuckerman,, M., Knee, C.R., Hodgins, H.S., & Miyake, K. (1995). Hypothesis confirmation: The joint effect of positive test strategy and acquiescence response set. Journal of Personality and Social Psychology, 68, 5260.Google Scholar