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View From the Trenches: Practitioners’ Perspectives on Key Issues and Opportunities in Low-Wage and Frontline Jobs

Published online by Cambridge University Press:  23 March 2016

Michael Sliter*
Affiliation:
FurstPerson, Inc., Chicago, Illinois
Brent Holland
Affiliation:
FurstPerson, Inc., Chicago, Illinois
Katherine Sliter
Affiliation:
FurstPerson, Inc., Chicago, Illinois
Morgan Jones
Affiliation:
FurstPerson, Inc., Chicago, Illinois
*
Correspondence concerning this article should be addressed to Michael Sliter, FurstPerson, Inc., 8430 West Bryn Mawr Avenue, Number 250, Chicago, IL 60631. E-mail: mike.sliter@furstperson.com

Extract

Bergman and Jean (2016) rightly argue that published research in industrial–organizational (I-O) psychology often underrepresents low-wage and frontline employees in favor of professional workers and management. One possible consequence of this bias is that I-O research may unintentionally marginalize workplace phenomena that impact employees professionally and personally. One example offered by Bergman and Jean is economic tenuousness, a work–life stressor that is more likely to be experienced by low-income and frontline employees. The recent growth in the proportion of individuals employed in low-wage jobs (Albelda & Carr, 2012) reinforces the need to explore the impact of the publication rift between the science and practice of I-O psychology.

Type
Commentaries
Copyright
Copyright © Society for Industrial and Organizational Psychology 2016 

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