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TELEMEDICINE

What Happens in Remote Consultation

Published online by Cambridge University Press:  01 January 1999

Leon A. Watts  and
Andrew F. Monk
Leon A. Watts
Affiliation:
University of York
Andrew F. Monk
Affiliation:
University of York
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Abstract

The results of a field study of three sites that used video to link primary care medical centers to hospitals are reported. The analysis was concerned with identifying the people involved, the tasks carried out in collaboration at each end of the link, and how the different communications facilities helped or hindered. The results are summarized as six task characteristics and their design implications for this model of telemedical consultation are discussed.

Keywords

TelemedicineComputersCommunications MediaPrimary Health Care
Type
GENERAL ESSAYS
Information
International Journal of Technology Assessment in Health Care , Volume 15 , Issue 1 , January 1999 , pp. 220 - 235
Copyright
© 1999 Cambridge University Press

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