Published online by Cambridge University Press: 03 March 2009
The introduction and diffusion of what Alfred Chandler called modern business enterprise had a profound capital-saving impact on the American economy. Given the availability of the railroad and telegraph, purchasing more managerial labor services paid off principally via increased speed of production and inventory turnover, which spread costs of holding capital over a larger volume of output. This article challenges the consensus that nineteenth- and early twentieth-century technological change in the United States was overwhelmingly labor saving and interprets the factor-saving bias of modern business enterprise as representative rather than anomalous.
I thank participants in the Organizations and Innovation session at the EHA meeting and seminars at Berkeley, Stanford, and the University of Michigan, Ann Arbor for their comments. Special thanks to Paul David for correcting an error in an earlier version of the paper. Responsibility for the argument is, of course, my own.Google Scholar
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9 Nordstrom is an upscale specialty retailer, with salespeople trained to match customers quickly with merchandise they will wish to acquire. Price Club is a discount operation that manages to turn over its entire inventory once every two weeks on average (an annual rate of stockturn of 26).
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