Hostname: page-component-cd9895bd7-lnqnp Total loading time: 0 Render date: 2024-12-26T06:06:17.834Z Has data issue: false hasContentIssue false

The effects of organizational controls on innovation modes: An ambidexterity perspective

Published online by Cambridge University Press:  21 June 2018

Ting Wang
Affiliation:
School of Economics and Management, Xi’an University of Technology, Xi’an, Shaanxi, People’s Republic of China School of Management, Xi’an Jiaotong University, Xi’an, Shaanxi, People’s Republic of China
Jianjun Yang
Affiliation:
School of Management, Xi’an Jiaotong University, Xi’an, Shaanxi, People’s Republic of China
Feng Zhang*
Affiliation:
School of Business Administration, South China University of Technology, Guangzhou, Guangdong, People’s Republic of China
*
Corresponding author: halszhangfeng@163.com

Abstract

Some critical limitations of prior research on organizational controls stem from the scant theory identifying the coexistence of contradictions and interrelations between differing organizational controls and exploring how the contradictory but interrelated controls affect innovation modes. To address this gap, this research links Hitt’s internal control system framework and the ambidexterity perspective by building on their focus on the interplay and tensions between different organizational controls. Using survey data from 182 Chinese firms in innovation-intensive industries, the results show that besides the independent use of strategic control, both the combined and balance use of strategic and financial controls are important for internal innovation. For firms specializing in cooperative innovation, however, financial control is more effective, and the combined use of strategic and financial controls has negative effect on cooperative innovation. These findings contribute to our understanding of organizational control itself and its connection to the ambidexterity perspective and innovation theory.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2018

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Ahuja, G. (2000). The duality of collaboration: Inducements and opportunities in the formation of interfirm linkages. Strategic Management Journal, 21(3), 317343.3.0.CO;2-B>CrossRefGoogle Scholar
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park: Sage.Google Scholar
Ajzen, I., & Madden, T. J. (1986). Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control. Journal of Experimental Social Psychology, 22(5), 453474.CrossRefGoogle Scholar
Akroyd, C., & Maguire, W. (2011). The roles of management control in a product development setting. Qualitative Research in Accounting & Management, 8(3), 212237.CrossRefGoogle Scholar
Anderson, E., & Oliver, R. L. (1987). Perspectives on behavior-based versus outcome-based salesforce control systems. The Journal of Marketing, 51(4), 7688.CrossRefGoogle Scholar
Andriopoulos, C., & Lewis, M. W. (2009). Exploitation-exploration tensions and organizational ambidexterity: Managing paradoxes of innovation. Organization Science, 20(4), 696717.CrossRefGoogle Scholar
Baker, T. L., Simpson, P. M., & Siguaw, J. A. (1999). The impact of suppliers’ perceptions of reseller market orientation on key relationship constructs. Journal of the Academy of Marketing Science, 27(1), 5057.CrossRefGoogle Scholar
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99120.CrossRefGoogle Scholar
Bedford, D. S. (2015). Management control systems across different modes of innovation: Implications for firm performance. Management Accounting Research, 28, 1230.CrossRefGoogle Scholar
Büschgens, T., Bausch, A., & Balkin, D. B. (2013). Organizational culture and innovation: A meta-analytic review. Journal of Product Innovation Management, 30(4), 763781.CrossRefGoogle Scholar
Cao, L., Mohan, K., Ramesh, B., & Sarkar, S. (2013). Evolution of governance: Achieving ambidexterity in IT outsourcing. Journal of Management Information Systems, 30(3), 115140.CrossRefGoogle Scholar
Cao, Q., Gedajlovic, E., & Zhang, H. (2009). Unpacking organizational ambidexterity: Dimensions, contingencies, and synergistic effects. Organization Science, 20(4), 781796.CrossRefGoogle Scholar
Capaldo, A. (2014). Network governance: A cross-level study of social mechanisms, knowledge benefits, and strategic outcomes in joint-design alliances. Industrial Marketing Management, 43(4), 685703.CrossRefGoogle Scholar
Cardinal, L. B. (2001). Technological innovation in the pharmaceutical industry: The use of organizational control in managing research and development. Organization Science, 12(1), 1936.CrossRefGoogle Scholar
Chen, H., Li, Y., & Liu, Y. (2015). Dual capabilities and organizational learning in new product market performance. Industrial Marketing Management, 46, 204213.CrossRefGoogle Scholar
Chen, J., Damanpour, F., & Reilly, R. R. (2010). Understanding antecedents of new product development speed: A meta-analysis. Journal of Operations Management, 28(1), 1733.CrossRefGoogle Scholar
Chi, M., Zhao, J., George, J. F., Li, Y., & Zhai, S. (2017). The influence of inter-firm IT governance strategies on relational performance: The moderation effect of information technology ambidexterity. International Journal of Information Management, 37(2), 4353.CrossRefGoogle Scholar
Chiang, Y. H., & Hung, K. P. (2014). Team control mode, workers’ creativity, and new product innovativeness. R&D Management, 44(2), 124136.Google Scholar
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295336.Google Scholar
Chong, V. K., & Chong, K. M. (1997). Strategic choices, environmental uncertainty and SBU performance: A note on the intervening role of management accounting systems. Accounting and Business Research, 27(4), 268276.CrossRefGoogle Scholar
Chuang, C. H., Jackson, S. E., & Jiang, Y. (2016). Can knowledge-intensive teamwork be managed? Examining the roles of HRM systems, leadership, and tacit knowledge. Journal of Management, 42(2), 524554.CrossRefGoogle Scholar
Clausen, T. H., Korneliussen, T., & Madsen, E. L. (2013). Modes of innovation, resources and their influence on product innovation: Empirical evidence from R&D active firms in Norway. Technovation, 33(6–7), 225233.CrossRefGoogle Scholar
Curtis, E., & Sweeney, B. (2017). Managing different types of innovation: Mutually reinforcing management control systems and the generation of dynamic tension. Accounting & Business Research, 47(3), 313314.CrossRefGoogle Scholar
Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555590.Google Scholar
Davila, T. (2000). An empirical study on the drivers of management control systems’ design in new product development. Accounting, Organizations and Society, 25(4), 383409.CrossRefGoogle Scholar
den Hartigh, E., Ortt, J. R., van de Kaa, G., & Stolwijk, C. C. (2016). Platform control during battles for market dominance: The case of Apple versus IBM in the early personal computer industry. Technovation, 48, 412.CrossRefGoogle Scholar
Denicolai, S., Ramirez, M., & Tidd, J. (2016). Overcoming the false dichotomy between internal R&D and external knowledge acquisition: Absorptive capacity dynamics over time. Technological Forecasting & Social Change, 104, 5765.10.1016/j.techfore.2015.11.025CrossRefGoogle Scholar
Dess, G. G., Ireland, R. D., & Hitt, M. A. (1990). Industry effects and strategic management research. Journal of Management, 16(1), 727.CrossRefGoogle Scholar
Di Tullio, D., & Staples, D. S. (2013). The governance and control of open source software projects. Journal of Management Information Systems, 30(3), 4980.CrossRefGoogle Scholar
Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660679.CrossRefGoogle Scholar
Eldridge, S., van Iwaarden, J., van der Wiele, T., & Williams, R. (2013). Management control systems for business processes in uncertain environments. International Journal of Quality & Reliability Management, 31(1), 6681.CrossRefGoogle Scholar
Evans, K. R., Landry, T. D., Li, P. C., & Zou, S. (2007). How sales controls affect job-related outcomes: The role of organizational sales-related psychological climate perceptions. Journal of the Academy of Marketing Science, 35(3), 445459.CrossRefGoogle Scholar
Farjoun, M. (2010). Beyond dualism: Stability and change as a duality. Academy of Management Review, 35, 202225.Google Scholar
Felin, T., & Zenger, T. R. (2014). Closed or open innovation? Problem solving and the governance choice. Research Policy, 43(5), 914925.CrossRefGoogle Scholar
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 3950.CrossRefGoogle Scholar
Fukugawa, N. (2006). Determining factors in innovation of small firm networks: A case of cross industry groups in Japan. Small Business Economics, 27(2-3), 181193.CrossRefGoogle Scholar
Ganotakis, P., & Love, J. H. (2012). The innovation value chain in new technology-based firms: Evidence from the UK. Journal of Product Innovation Management, 29(5), 839860.CrossRefGoogle Scholar
Gesing, J., Antons, D., Piening, E. P., Rese, M., & Salge, T. O. (2015). Joining forces or going it alone? On the interplay among external collaboration partner types, interfirm governance modes, and internal R&D. Journal of Product Innovation Management, 32(3), 424440.CrossRefGoogle Scholar
Grimpe, C., & Kaiser, U. (2010). Balancing internal and external knowledge acquisition: The gains and pains from R&D outsourcing. Journal of Management Studies, 47(8), 14831509.CrossRefGoogle Scholar
Hagedoorn, J., & Wang, N. (2012). Is there complementarity or substitutability between internal and external R&D strategies? Research Policy, 41(6), 10721083.CrossRefGoogle Scholar
Hahn, T., Pinkse, J., Preuss, L., & Figge, F. (2016). Ambidexterity for corporate social performance. Organization Studies, 37(2), 213235.CrossRefGoogle Scholar
He, Z. L., & Wong, P. K. (2004). Exploration vs. exploitation: An empirical test of the ambidexterity hypothesis. Organization Science, 15(4), 481494.CrossRefGoogle Scholar
Heide, J. B., Wathne, K. H., & Rokkan, A. I. (2007). Interfirm monitoring, social contracts, and relationship outcomes. Journal of Marketing Research, 44(3), 425433.CrossRefGoogle Scholar
Hill, C. W. L., & Jones, G. R. (2004). Strategic management: An integrated approach, 413415. New York: Houghton Mifflin Company.Google Scholar
Hitt, M. A., Ahlstrom, D., Dacin, M. T., Levitas, E., & Svobodina, L. (2004). The institutional effects on strategic alliance partner selection in transition economies: China vs. Russia. Organization Science, 15(2), 173185.CrossRefGoogle Scholar
Hitt, M. A., Hoskisson, R. E., Johnson, R. A., & Moesel, D. D. (1996). The market for corporate control and firm innovation. Academy of Management Journal, 39(5), 10841119.Google Scholar
Hoskisson, R. E., & Hitt, M. A. (1988). Strategic control systems and relative R&D investment in large multiproduct firms. Strategic Management Journal, 9(6), 605621.CrossRefGoogle Scholar
Hoskisson, R. E., Hitt, M. A., Johnson, R. A., & Grossman, W. (2002). Conflicting voices: The effects of institutional ownership heterogeneity and internal governance on corporate innovation strategies. Academy of Management Journal, 45(4), 697716.Google Scholar
Hull, C. E., & Covin, J. G. (2010). Learning capability, technological parity, and innovation mode use. Journal of Product Innovation Management, 27(1), 97114.CrossRefGoogle Scholar
Johnson, J. L. (1999). Strategic integration in industrial distribution channels: Managing the interfirm relationship as a strategic asset. Journal of the Academy of Marketing Science, 27(1), 418.CrossRefGoogle Scholar
Karim, S., & Mitchell, W. (2004). Innovating through acquisition and internal development: A quarter-century of boundary evolution at Johnson & Johnson. Long Range Planning, 37(6), 525547.CrossRefGoogle Scholar
Kim, N., Im, S., & Slater, S. F. (2013). Impact of knowledge type and strategic orientation on new product creativity and advantage in high-technology firms. Journal of Product Innovation Management, 30(1), 136153.CrossRefGoogle Scholar
Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383397.CrossRefGoogle Scholar
Koppenjan, J., Veeneman, W., Van der Voort, H., Ten Heuvelhof, E., & Leijten, M. (2011). Competing management approaches in large engineering projects: The Dutch Randstad Rail project. International Journal of Project Management, 29(6), 740750.CrossRefGoogle Scholar
Kownatzki, M., Walter, J., Floyd, S. W., & Lechner, C. (2013). Corporate control and the speed of strategic business unit decision making. Academy of Management Journal, 56(5), 12951324.CrossRefGoogle Scholar
Kreutzer, M., Walter, J., & Cardinal, L. B. (2015). Organizational control as antidote to politics in the pursuit of strategic initiatives. Strategic Management Journal, 36(9), 13171337.CrossRefGoogle Scholar
Lado, A. A., Boyd, N. G., & Hanlon, S. C. (1997). Competition, cooperation, and the search for economic rents: A syncretic model. Academy of Management Review, 22(1), 110141.CrossRefGoogle Scholar
Lengnick-Hall, C. A. (1992). Strategic configurations and designs for corporate entrepreneurship: Exploring the relationship between cohesiveness and performance. Journal of Engineering and Technology Management, 9(2), 127154.CrossRefGoogle Scholar
Lewis, M. W. (2000). Exploring paradox: Toward a more comprehensive guide. Academy of Management Review, 25(4), 760776.CrossRefGoogle Scholar
Li, Y., Lee, S. H., Li, X., & Liu, Y. (2010). Knowledge codification, exploitation, and innovation: The moderating influence of organizational controls in Chinese firms. Management and Organization Review, 6(2), 219241.CrossRefGoogle Scholar
Li, Y., Li, L., Liu, Y., & Wang, L. (2005). Linking management control system with product development and process decisions to cope with environment complexity. International Journal of Production Research, 43(12), 25772591.CrossRefGoogle Scholar
Li, Y., Li, X., Liu, Y., & Barnes, B. R. (2011). Knowledge communication, exploitation and endogenous innovation: The moderating effects of internal controls in SMEs. R&D Management, 41(2), 156172.Google Scholar
Li, Y., Liu, Y., & Zhao, Y. (2006). The role of market and entrepreneurship orientation and internal control in the new product development activities of Chinese firms. Industrial Marketing Management, 35(3), 336347.CrossRefGoogle Scholar
Liu, L., Borman, M., & Gao, J. (2014). Delivering complex engineering projects: Reexamining organizational control theory. International Journal of Project Management, 32(5), 791802.CrossRefGoogle Scholar
Liu, S. (2015). Effects of control on the performance of information systems projects: The moderating role of complexity risk. Journal of Operations Management, 36, 4662.CrossRefGoogle Scholar
Lokshin, B., Belderbos, R., & Carree, M. (2008). The productivity effects of internal and external R&D: Evidence from a dynamic panel data model. Oxford Bulletin of Economics and Statistics, 70(3), 399413.CrossRefGoogle Scholar
Ma, Y., Pang, C., Chen, H., Chi, N., & Li, Y. (2014). Interdisciplinary cooperation and knowledge creation quality: A perspective of recombinatory search. Systems Research and Behavioral Science, 31(1), 115126.CrossRefGoogle Scholar
Mata, J., & Woerter, M. (2013). Risky innovation: The impact of internal and external R&D strategies upon the distribution of returns. Research Policy, 42(2), 495501.CrossRefGoogle Scholar
Mundy, J. (2010). Creating dynamic tensions through a balanced use of management control systems. Accounting, Organizations and Society, 35(5), 499523.CrossRefGoogle Scholar
Ndegwa, E. W. (2013). Strategic control systems in strategy implementation and financial performance of Bamburi Cement Limited (Doctoral dissertation). University of Nairobi, Kenya.Google Scholar
Nelson, R. R. (1991). Why do firms differ, and how does it matter? Strategic Management Journal, 12(Suppl 2), 6174.CrossRefGoogle Scholar
Nunnally, J. C. (1978). Psychometric theory. New York: McGraw-Hill.Google Scholar
Ouchi, W. G. (1977). The relationship between organizational structure and organizational control. Administrative Science Quarterly, 22(1), 95113.CrossRefGoogle Scholar
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879903.CrossRefGoogle ScholarPubMed
Poskela, J., & Martinsuo, M. (2009). Management control and strategic renewal in the front end of innovation. Journal of Product Innovation Management, 26(6), 671684.CrossRefGoogle Scholar
Rijsdijk, S. A., & van den Ende, J. (2011). Control combinations in new product development projects. Journal of Product Innovation Management, 28(6), 868880.CrossRefGoogle Scholar
Roper, S., & Arvanitis, S. (2012). From knowledge to added value: A comparative, panel-data analysis of the innovation value chain in Irish and Swiss manufacturing firms. Research Policy, 41(6), 10931106.CrossRefGoogle Scholar
Sabherwal, R., & Becerra-Fernandez, I. (2005). Integrating specific knowledge: Insights from the Kennedy Space Center. IEEE Transactions on Engineering Management, 52(3), 301315.CrossRefGoogle Scholar
Schilke, O., & Lumineau, F. (2016). The double-edged effect of contracts on alliance performance. Journal of Management. https://doi.org/10.1177/0149206316655872, 1–32.CrossRefGoogle Scholar
Shen, H., Gao, Y., & Yang, X. (2017). Matching organizational climate and control mechanisms for fast strategic change in transitional economics: Evidence from China. Journal of Organizational Change Management, 30(2), 124141.CrossRefGoogle Scholar
Simsek, Z., Heavey, C., Veiga, J. F., & Souder, D. (2009). A typology for aligning organizational ambidexterity’s conceptualizations, antecedents, and outcomes. Journal of Management Studies, 46(5), 864894.CrossRefGoogle Scholar
Sitkin, S. B., Sutcliffe, K. M., & Schroeder, R. G. (1994). Distinguishing control from learning in total quality management: A contingency perspective. Academy of Management Review, 19(3), 537564.CrossRefGoogle Scholar
Smets, L. P., Langerak, F., & Tatikonda, M. V. (2016). Collaboration between competitors’ NPD teams: In search of effective modes of management control. R&D Management, 46(Suppl 1), 244260.Google Scholar
Smith, W., & Lewis, M. (2011). Toward a theory of paradox: A dynamic equilibrium model of organizing. Academy of Management Review, 36, 381403.Google Scholar
Sok, K. M., Sok, P., & De Luca, L. M. (2016). The effect of ‘can do’ and ‘reason to’ motivations on service–sales ambidexterity. Industrial Marketing Management, 55, 144155.CrossRefGoogle Scholar
Song, M., & Chen, Y. (2014). Organizational attributes, market growth, and product innovation. Journal of Product Innovation Management, 31(6), 13121329.CrossRefGoogle Scholar
Su, S., Baird, K., & Schoch, H. (2013). Management control systems from an organizational life cycle perspective: The role of input, behavior and output controls. Journal of Management & Organization, 19(5), 635658.CrossRefGoogle Scholar
Thomas, L., & Ambrosini, V. (2015). Materializing strategy: The role of comprehensiveness and management controls in strategy formation in volatile environments. British Journal of Management, 26(Suppl 1), S105S124.CrossRefGoogle Scholar
Tiwana, A. (2010). Systems development ambidexterity: Explaining the complementary and substitutive roles of formal and informal controls. Journal of Management Information Systems, 27(2), 87126.CrossRefGoogle Scholar
Tiwana, A., & Keil, M. (2007). Does peripheral knowledge complement control? An empirical test in technology outsourcing alliances. Strategic Management Journal, 28(6), 623634.CrossRefGoogle Scholar
Turner, K. L., & Makhija, M. V. (2006). The role of organizational controls in managing knowledge. Academy of Management Review, 31(1), 197217.CrossRefGoogle Scholar
Walter, S. G., Walter, A., & Müller, D. (2015). Formalization, communication quality, and opportunistic behavior in R&D alliances between competitors. Journal of Product Innovation Management, 32(6), 954970.CrossRefGoogle Scholar
Wei, Z., Yi, Y., & Guo, H. (2014). Organizational learning ambidexterity, strategic flexibility, and new product development. Journal of Product Innovation Management, 31(4), 832847.CrossRefGoogle Scholar
Wu, A., Su, J., & Wang, H. (2013). Internal innovation or external innovation? An organizational context-based analysis in China. The Journal of High Technology Management Research , 24(2), 118129.CrossRefGoogle Scholar
Yi, Y., Li, Y., Hitt, M. A., Liu, Y., & Wei, Z. (2016). The influence of resource bundling on the speed of strategic change: Moderating effects of relational capital. Asia Pacific Journal of Management, 33(2), 435467.CrossRefGoogle Scholar
Yi, Y., Liu, Y., He, H., & Li, Y. (2012). Environment, governance, controls, and radical innovation during institutional transitions. Asia Pacific Journal of Management, 29(3), 689708.CrossRefGoogle Scholar
Ylinen, M., & Gullkvist, B. (2012). The effects of tolerance for ambiguity and task uncertainty on the balanced and combined use of project controls. European Accounting Review, 21(2), 395415.CrossRefGoogle Scholar
Ylinen, M., & Gullkvist, B. (2014). The effects of organic and mechanistic control in exploratory and exploitative innovations. Management Accounting Research, 25(1), 93112.CrossRefGoogle Scholar
Yli-Renko, H., Autio, E., & Sapienza, H. J. (2001). Social capital, knowledge acquisition, and knowledge exploitation in young technology-based firms. Strategic Management Journal, 22(6–7), 587613.CrossRefGoogle Scholar
Zhang, G., & Tang, C. (2017). How could firm’s internal R&D collaboration bring more innovation? Technological Forecasting & Social Change, 125, 299308.CrossRefGoogle Scholar
Zhang, H., Shu, C., Jiang, X., & Malter, A. J. (2010). Managing knowledge for innovation: The role of cooperation, competition, and alliance nationality. Journal of International Marketing, 18(4), 7494.CrossRefGoogle Scholar
Zhang, J., & Baden-Fuller, C. (2010). The influence of technological knowledge base and organizational structure on technology collaboration. Journal of Management Studies, 47(4), 679704.CrossRefGoogle Scholar
Zhou, K. Z., Yim, C. K., & Tse, D. K. (2005). The effects of strategic orientations on technology-and market-based breakthrough innovations. Journal of Marketing, 69(2), 4260.CrossRefGoogle Scholar