Published online by Cambridge University Press: 31 March 2021
In this article Aileen Johnson, Head of Knowledge at Charles Russell Speechlys, describes the process of creating a knowledge strategy for a law firm. Simon Heatley, a Knowledge Development Lawyer in Charles Russell Speechlys' Disputes team, comments on this at a practice area level. Although drafted from a law firm perspective, this process could be adapted and replicated in other organisations.
1 Mintzberg, H. ‘Crafting Strategy’, (1987) (July – August) Harvard Business Review, 66–74.
2 The use of terminology around strategy can be perplexing. Sometimes ‘strategy’ is used to refer to collectively, all of vision, mission, strategy statement and strategic objectives. Sometimes ‘strategy’ is used to refer to just the strategy statement. For the purpose of this article I have used the former.
3 Tesla ‘About Tesla: Tesla's Mission is to Accelerate the World's Transition to Sustainable Energy’ <www.tesla.com/about> accessed 2 October 2020.