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PRELIMINARY DESIGN AND EVALUATION OF STRATEGIC DASHBOARDS THROUGH THE TECHNOLOGY ACCEPTANCE MODEL

Part of: Design Organisation and Management

Published online by Cambridge University Press:  11 June 2020

J.-M. Vasnier ,
N. Maranzana ,
M. Messaadia  and
A. Aoussat
J.-M. Vasnier*
Affiliation:
CESI - Lineact, France
N. Maranzana
Affiliation:
Arts et Métiers ParisTech, France
M. Messaadia
Affiliation:
CESI - Lineact, France
A. Aoussat
Affiliation:
Arts et Métiers ParisTech, France
*
*jmvasnier@cesi.fr

Abstract

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In the age of the fourth industrial revolution, the competition between enterprises is fierce to operate efficiently and hold on to their customers. Due to lack of time and methodology, many leaders struggle to establish optimized strategies for their businesses. To do so, the key processes need to be measured using dashboards that proactively help decisions making, facilitate the strategy execution and keep the employees focused. The purpose of this article is to identify the design features of a risk analysis dashboard and their effects on the perceived ease of use and perceived usefulness.

Keywords

small and medium size enterprise (SME)case studyvisualisationstrategic dashboardtechnology acceptance model (TAM)
Type
Article
Information
Proceedings of the Design Society: DESIGN Conference , Volume 1 , May 2020 , pp. 777 - 786
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2020. Published by Cambridge University Press

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