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Atypical Use Scenarios as Design Intervention in Healthcare Product Design Application

Published online by Cambridge University Press:  26 May 2022

K. Nagarajan ,
G. Koronis ,
K. Subburaj  and
A. Silva
K. Nagarajan*
Affiliation:
Singapore University of Technology and Design, Singapore
G. Koronis
Affiliation:
Singapore University of Technology and Design, Singapore
K. Subburaj
Affiliation:
Singapore University of Technology and Design, Singapore
A. Silva
Affiliation:
Singapore University of Technology and Design, Singapore
*
kamyanagarajan@gmail.com

Abstract

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User experiences of atypical conditions leading to adverse events have the potential to discover latent user needs and improve usability in design outcomes. This study introduces atypical scenarios as a design intervention to student designers working on healthcare product design projects. These atypical scenarios are framed from real-world clinical experience related to individual projects. 40 participants from a healthcare product design course comprising of 8 teams were involved in this study. Results indicate a positive influence on design and designers in terms of usability in the design process.

Keywords

user-centred designhealthcare designdesign activitiesdesign process
Type
Article
Information
Proceedings of the Design Society , Volume 2: DESIGN2022 , May 2022 , pp. 1323 - 1330
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

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