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From Supply Chain Stakeholder to Service Customer: An Engineering Framework for Vehicle-Based Services

Published online by Cambridge University Press:  26 May 2022

C. Pizzinini ,
J. Bercher  and
M. Lienkamp
C. Pizzinini*
Affiliation:
Chair of Automotive Technology, Technical University of Munich, Germany
J. Bercher
Affiliation:
Chair of Automotive Technology, Technical University of Munich, Germany
M. Lienkamp
Affiliation:
Chair of Automotive Technology, Technical University of Munich, Germany
*
clemens.pizzinini@tum.de

Abstract

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Geographic distance between supply and demand reduces spatial accessibility. Vehicles have been contributing to improved spatial accessibility by offering transport services for people and goods. From traditional trucks to mobile health clinics, vehicles can offer a wide range of functionalities on wheels. To develop context-specific vehicles-based services, we propose a novel engineering framework based on a supply chain perspective. Requirements are derived from supply chain stakeholders and translated into vehicle-based services and vehicle components.

Keywords

design methodsdesign researchnew product development
Type
Article
Information
Proceedings of the Design Society , Volume 2: DESIGN2022 , May 2022 , pp. 1081 - 1090
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

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