Hostname: page-component-cd9895bd7-gxg78 Total loading time: 0 Render date: 2024-12-27T09:27:53.408Z Has data issue: false hasContentIssue false

PSS-FMEA: TOWARDS AN INTEGRATED FMEA METHOD TO SUPPORT THE DEVELOPMENT OF PRODUCT-SERVICE SYSTEMS IN SMES

Published online by Cambridge University Press:  27 July 2021

Tobias Mahl
Affiliation:
htw saar, Saarland University of Applied Sciences;
Christian Köhler*
Affiliation:
htw saar, Saarland University of Applied Sciences;
Dominik Arnold
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
Dominik Lins
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
Bernd Kuhlenkötter
Affiliation:
Chair of Production Systems, Ruhr-Universität Bochum
*
Köhler, Christian, htw saar - Saarland University of Applied Sciences, Business School, Germany, christian.koehler@htwsaar.de

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

In industry, Failure Mode and Effects Analysis is an established quality tool for minimizing development risks in systems, products and processes. Nevertheless, the presented use case shows that the application of the FMEA method in the development of Product-Service Systems in a SME requires modifications to ensure that the special character of PSS is appropriately included and that risks can be adequately assessed and prioritized.

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

References

REFERENCES

Alam, I. and Perry, C. (2002), “A customer-oriented new service development process”, Journal of Services Marketing, Vol. 16 No. 6, pp. 515534.CrossRefGoogle Scholar
Automotive Industry Action Group (2019), FMEA Handbook: Failure Mode and Effects Analysis.Google Scholar
Bahrke, M. and Kempermann, H. (2015), Hybride Geschäftsmodelle als Lösungsanbieter zum Erfolg: Eine vbw Studie, erstellt vom Institut der deutschen Wirtschaft Consult GmbH Stand: Mai 2015, München.Google Scholar
Baines, T.S., Lightfoot, H.W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., Alcock, J.R., Angus, J.P., Bastl, M., Cousens, A., Irving, P., Johnson, M., Kingston, J., Lockett, H., Martinez, V., Michele, P., Tranfield, D., Walton, I.M. and Wilson, H. (2007), “State-of-the-art in product-service systems”, Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, Vol. 221 No. 10, pp. 15431552.Google Scholar
Biege, S., Schröter, M., Gandenberger, C., Buschak, D., Weißfloch, U., Schlummer, M., Jäger, A. and Merk, S. (2013), Chancen für die nachhaltige Entwicklung durch neue hybride Wertschöpfungskonzepte: Abschlussbericht des Projekts “HyWert”, ISI-Schriftenreihe Innovationspotenziale, Fraunhofer, Stuttgart.Google Scholar
Chiu, M.-C., Chu, C.-Y. and Chen, C.-C. (2018), “An integrated product service system modelling methodology with a case study of clothing industry”, International Journal of Production Research, Vol. 56 No. 6, pp. 23882409.CrossRefGoogle Scholar
Da Silva, R.F. and de Carvalho, M.A. (2019), “Anticipatory Failure Determination (AFD) for Product Reliability Analysis: A Comparison Between AFD and Failure Mode and Effects Analysis (FMEA) for Identifying Potential Failure Modes”, in Chechurin, L. and Collan, M. (Eds.), Advances in Systematic Creativity: Creating and Managing Innovations, Springer International Publishing, Cham, pp. 181200.CrossRefGoogle Scholar
Geum, Y., Shin, J. and Park, Y. (2011), “FMEA-based portfolio approach to service productivity improvement”, The Service Industries Journal, Vol. 31 No. 11, pp. 18251847.CrossRefGoogle Scholar
Haber, N. and Fargnoli, M. (2017), “Designing Product-Service Systems: A Review Towards A Unified Approach”, in 7th International Conference on Industrial Engineering and Operations Management 2017: Rabat, Morocco, 11-13 April 2017, Curran Associates Inc, Red Hook, NY, pp. 817837.Google Scholar
International Organization for Standardization (2015), ISO 9001:2015: Quality management systems - Requirements, 5th ed., Geneva, Switzerland.Google Scholar
Kagermann, H., Wahlster, W. and Helbig, J. (2013), Recommendations for implementing the strategic initiative INDUSTRIE 4.0: Securing the future of German manufacturing industry, Final report of the Industrie 4.0 Working Group, Frankfurt, available at: https://en.acatech.de/publication/recommendations-for-implementing-the-strategic-initiative-industrie-4-0-final-report-of-the-industrie-4-0-working-group/.Google Scholar
Kimita, K., Brambila-Macias, S.A., Tillman, A.-M. and Sakao, T. (2020), “Failure analysis method for enhancing circularity through systems perspective”, Journal of Industrial Ecology, pp. 119.Google Scholar
Kimita, K., Sakao, T. and Shimomura, Y. (2018), “A failure analysis method for designing highly reliable product-service systems”, Research in Engineering Design, Vol. 29 No. 2, pp. 143160.CrossRefGoogle Scholar
Köhler, C., Conrad, J., Wanke, S. and Weber, C. (2007), “Leistungsbündel unter der Lupe. Integrierte FMEA für Product-Service-Systems (PSS-FMEA)”, QZ - Qualität und Zuverlässigkeit, Vol. 52 No. 11, pp. 8687.Google Scholar
Lame, G. (2019), “Systematic literature reviews: an introduction”, paper presented at ICED2019, 05.-08 August, Delft, Niederlande.Google Scholar
Lewrick, M., Link, P. and Leifer, L. (2018), The design thinking playbook: Mindful digital transformation of teams, products, services, businesses and ecosystems.Google Scholar
Meier, H., Roy, R. and Seliger, G. (2010), “Industrial Product-Service Systems—IPS 2”, CIRP Annals, Vol. 59 No. 2, pp. 607627.CrossRefGoogle Scholar
Moher, D., Shamseer, L., Clarke, M., Ghersi, D., Liberati, A., Petticrew, M., Shekelle, P. and Stewart, L.A. (2015), “Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement”, Systematic Reviews, Vol. 4 No. 1, p. 1.CrossRefGoogle ScholarPubMed
Peruzzini, M., Marilungo, E. and Germani, M. (2014), “Functional and Ecosystem Requirements to Design Sustainable Product-Service”, Advances in Transdisciplinary Engineering, Vol. 1, pp. 768777.Google Scholar
Reim, W., Parida, V. and Sjödin, D.R. (2016), “Risk management for product-service system operation”, International Journal of Operations & Production Management, Vol. 36 No. 6, pp. 665686.CrossRefGoogle Scholar
Tukker, A. (2004), “Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet”, Business Strategy and the Environment, Vol. 13 No. 4, pp. 246260.CrossRefGoogle Scholar
Wiesner, S., Nilsson, S. and Thoben, K.-D. (2017), “Integrating requirements engineering for different domains in system development. Lessons learnt from industrial SME cases”.CrossRefGoogle Scholar
Wohlin, C. (2014), “Guidelines for snowballing in systematic literature studies and a replication in software engineering”, in Shepperd, M., Hall, T. and Myrtveit, I. (Eds.), Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering - EASE ‘14, 13.05.2014 - 14.05.2014, London, England, United Kingdom, ACM Press, New York, New York, USA, pp. 110.Google Scholar
Zhang, Z. and Chu, X. (2010), “A new approach for conceptual design of product and maintenance”, International Journal of Computer Integrated Manufacturing, Vol. 23 No. 7, pp. 603618.CrossRefGoogle Scholar