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RE-DEFINING THE SYSTEM BOUNDARIES OF HUMAN-CENTRED DESIGN

Published online by Cambridge University Press:  27 July 2021

Tjark Gall ,
Flore Vallet ,
Sylvie Douzou  and
Bernard Yannou
Tjark Gall*
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, 3 rue Joliot-Curie 91190 Gif-sur-Yvette, France; IRT SystemX;
Flore Vallet
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, 3 rue Joliot-Curie 91190 Gif-sur-Yvette, France; IRT SystemX;
Sylvie Douzou
Affiliation:
IRT SystemX; EDF Research & Development
Bernard Yannou
Affiliation:
Université Paris-Saclay, CentraleSupélec, Laboratoire Genie Industriel, 3 rue Joliot-Curie 91190 Gif-sur-Yvette, France;
*
Gall, Tjark, CentraleSupeléc, Industrial Design Laboratory (LGI), France, tjark.gall@centralesupelec.fr

Abstract

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Most services and products are designed in response to the needs, desires or expectations of humans. A variety of methodologies grouped by the term Human-Centred Design (HCD) have been deployed to formalise and improve this process, ranging from user-centred to participatory practices. However, the approaches’ consideration is primarily limited to individuals in their respective space and time.

To examine these system boundaries in detail and address potentials for adaptation, this paper reviews dominant HCD methodologies, categorises them and highlights their respective characteristics. Further, concepts and methodologies from related fields are studied for potential contributions to HCD. This results in a proposed re-definition of the system boundaries of HCD by integrating spatio-temporal impacts on humans through an extended social, environmental and economic scope.

The different studied approaches and varying impact assessments are exemplarily applied to the case study of urban mobility, in particular human-centred, scenario-based design approaches. However, the described methods and concepts are kept generic to ensure the applicability across various domains of design practice.

Keywords

Human centred DesignUser centred designDesign methodologyParticipatory design
Type
Article
Information
Proceedings of the Design Society , Volume 1: ICED21 , August 2021 , pp. 2521 - 2530
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2021. Published by Cambridge University Press

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