Hostname: page-component-cd9895bd7-lnqnp Total loading time: 0 Render date: 2024-12-27T07:58:23.019Z Has data issue: false hasContentIssue false

Combining Scrum and Design Thinking for a Highly Iterative and User-Centric Hardware Development Project

Published online by Cambridge University Press:  26 July 2019

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.

User-centric development is essential to any product development project, especially in order to keep up with today's ever-changing product cycle.

This paper explores the potential of combining specific aspects of Scrum and Design Thinking to maximise user integration as well as implementing short iterations in hardware development projects, in this use case a three-month development project at a German high-end homeware manufacturer. In addition to observations regarding the application of those approaches this paper will then offer a range of newly developed user-centric methods to efficiently integrate the user's perspective in future development projects, as well as feedback from the product developers at the company and comparisons to current methods.

This use case was furthermore able to illustrate how the employment of such methods made short and sprint-like development cycles within hardware development attainable.

These user-centric methods developed within the use case can be applied to future application- and user- oriented projects in order to speed up the product development process and ensure that the product or service matches the users’ needs and desires.

Type
Article
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
© The Author(s) 2019

References

Brenner, W., Uebernickel, F. (2016), “Design Thinking as Mindset, Process, and Toolbox” in Design Thinking for Innovation. https://doi.org/10.1007/978-3-319-26100-3_1Google Scholar
Cockton, G., Lárusdóttir, M., Gregory, P., Cajander, A. (2016), Integrating User-Centred Design in Agile Development. https://doi.org/10.1007/978-3-319-32165-3Google Scholar
Doorley, S., Holcomb, S., Klebahn, P. (2018), Design Thinking Bootleg, d.school, Institute of Design at StanfordGoogle Scholar
IDEO (2015), The Field Guide to Human-Centered Design, ISBN: 978-0-9914063-1-9Google Scholar
Kalogerakis, K. (2010), Innovative Analogien in der Praxis der Produktentwicklung, Gabler. https://doi.org/10.1007/978-3-8349-8674-0Google Scholar
Kusay-Merkle, U. (2018), Agiles Projektmanagement im Berufsalltag, Springer Gabler. https://doi.org/10.1007/978-3-662-56800-2Google Scholar
Naccari, F. (1997), “Enterprise Integration in the User Industries — Needs and Current Solutions” in Kosanke, K., Nell, J.G. (eds), Enterprise Engineering and Integration, Research Reports Esprit, Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-60889-6_4Google Scholar
Plattner, H., Meinel, C., Leifer, L. (2015), Design Thinking Research – building innovators. https://doi.org/10.1007/978-3-319-06823-7Google Scholar
Ries, E. (2011), The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. Crown Business, New York.Google Scholar
Singh, M. (2008), U-SCRUM: “An agile methodology for promoting usability”. In: Proceedings of the AGILE 2008 Conference, pp. 555560. IEEEGoogle Scholar
Sandmeier, P. (2008), Customer Integration in Industrial Innovation Projects, Gabler. https://doi.org/10.1007/978-3-8349-9746-3_5Google Scholar
Schwaber, K. (1995), “Scrum development process”. In: Proceedings of the OOPSLA 1995 Conference, Languages and Applications - Workshop on Business Object Design and ImplementationGoogle Scholar
Schwaber, K., Sutherland, J. (2017), The Scrum Guide, URL: www.scrum.org/resources/scrum-guide, accessed: 05.12.18Google Scholar
Seely Brown, J. and Hagel, J. (2005), From push to pull: The next frontier of innovation, The McKinsey Quarterly No. 3, pp. 16.Google Scholar
von Hippel, E. (1978), A customer-active paradigm for industrial product idea generation, Research Policy Vol. 7 No. 3, pp. 240266. https://doi.org/1010.1016/0048-7333(78)90019-7. https://doi.org/10.1007/978-1-349-03822-0_5Google Scholar
von Hippel, E. (1978), Successful industrial products from customer ideas, Journal of Marketing Vol. 42 No. 1, pp. 3949. https://doi.org/1010.2307/1250327Google Scholar
von Hippel, E. (1988), The sources of innovation, Oxford University Press, New York. Available at SSRN: https://ssrn.com/abstract=2877276. https://doi.org/10.1007/978-3-8349-9320-5_10Google Scholar
Whiteside, J., Bennett, J., Holtzblatt, K. (1988), “Usability Engineering: Our Experience and Evolution”, in Handbook of Human Computer Interaction, Helander, M. (Ed.). North Holland, New York, https://doi.org/10.1023/A:1008171820407Google Scholar