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Employee Acceptability of Wearable Mental Workload Monitoring in Industry 4.0: A Pilot Study on Motivational and Contextual Framing

Part of: Industry 4.0

Published online by Cambridge University Press:  26 July 2019

Bram B. Van Acker ,
Peter Conradie ,
Peter Vlerick  and
Jelle Saldien
Bram B. Van Acker
Affiliation:
Ghent University, Belgium; Research group IMEC-MICT-Ghent University, Belgium
Peter Conradie
Affiliation:
Ghent University, Belgium; Research group IMEC-MICT-Ghent University, Belgium
Peter Vlerick
Affiliation:
Ghent University, Belgium;
Jelle Saldien
Affiliation:
Ghent University, Belgium; Research group IMEC-MICT-Ghent University, Belgium

Abstract

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As Industry 4.0 will greatly challenge employee mental workload (MWL), research on objective wearable MWL-monitoring is in high demand. However, numerous research lines validating such technology might become redundant when employees eventually object to its implementation. In a pilot study, we manipulated two ways in which employees might perceive MWL-monitoring initiatives. We found that framing the technology in terms of serving intrinsic goals (e.g., improving health) together with an autonomy-supportive context (e.g., allowing discussion) yields higher user acceptability when compared to framing in terms of extrinsic goals (e.g., increasing productivity) together with a controlling context (e.g., mandating use). User acceptability still panned out neutral in case of the former, however - feeding into our own and suggested future work.

Keywords

Wearable mental workload monitoringIndustry 4.0Organizational processesTechnologyUser acceptability
Type
Article
Information
Proceedings of the Design Society: International Conference on Engineering Design , Volume 1 , Issue 1 , July 2019 , pp. 2101 - 2110
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
© The Author(s) 2019

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