This paper presents a new proof of Sengupta's invariant relationship between virtual waiting time and attained sojourn time and its application to estimating the virtual waiting time distribution by counting the number of arrivals and departures of a G/G/1 FIFO queue. Since this relationship does not require any parametric assumptions, our method is non-parametric. This method is expected to have applications, such as call processing in communication switching systems, particularly when the arrival or service process is unknown.

This paper is devoted to the study of a stationary G/G/1 queue in which work input is gradually injected into the system and the work load is processed at unit rate. First, assuming that the input process is stationary, the key formula for the stationary distribution of work in system is derived by appeal to the waiting time of the associated regular G/G/1 queue. The main contribution of this paper is the derivation of Laplace-Stieltjes transforms (LSTs) for the stationary distributions of work in system and related random variables in terms of integrations with respect to a waiting time distribution of the associated regular queue. The results are exemplified by giving explicit formulas for the LST of total work for M/Ek/1 and M/H2/1. The results generalize the results of Pan et al. (1991) for the M/M/1 gradual input queue.

It has recently been shown that for the G/G/1 queue, virtual delay and attained waiting time have the same stationary distribution. We present a sample-path derivation of this result.