Gibbons are often difficult to observe in dense forest habitats using traditional ground-based methods. This makes it challenging to estimate group sizes and, in turn, population sizes. This has proven to be a key constraint on accurate monitoring of the last remaining population of the Critically Endangered cao vit gibbon Nomascus nasutus. However, new technologies are beginning to circumvent the problems associated with traditional methods. We hypothesized that, by using an unoccupied aerial vehicle (UAV) equipped with thermal and standard (RGB) cameras, we could obtain more accurate group size counts than by using ground-based observations, as fewer gibbons would be missed. We tested this during a population survey of the cao vit gibbon, finding that the thermal video footage revealed additional individuals that were not counted by ground-based surveyors. Statistically, there was strong evidence (93% probability) that UAV-derived counts were higher (by 41%) than concurrent ground-based counts. We recorded six primate groups of three species (cao vit gibbon, rhesus macaque Macaca mulatta and Assamese macaque Macaca assamensis), including 24 gibbons across four groups (c. 20% of the global population). The RGB video footage also revealed seven female gibbons, two of which were carrying infants, providing vital group composition data. These data have contributed directly to a more accurate population survey of the species than would have been possible using direct observation only. We anticipate more widespread use of UAVs in the study of gibbons and other threatened species, leading to a more robust evidence base for their conservation.