Several recent papers have shown that for the M/G/1/n queue with equal arrival and service rates, the expected number of lost customers per busy cycle is equal to 1 for every n ≥ 0. We present an elementary proof based on Wald's equation and, for GI/G/1/n, obtain conditions for this quantity to be either less than or greater than 1 for every n ≥ 0. In addition, we extend this result to batch arrivals, where, for average batch size β, the same quantity is either less than or greater than β. We then extend these results to general ways that customers may be lost, to an arbitrary order of service that allows service interruption, and finally to reneging.

In this paper we give a solution of an optimal stopping problem concerning random walks with non-zero drift, thereby proving the necessity of the existence of ESτ for Wald's equation ESτ = ES1 · Ετ to hold, even if attention is restricted to non-randomized stopping times τ. This answers a question of Robbins and Samuel (1966).

In a recent paper on the validity of Wald's equation, Roters (1994) raised an important question on the non-existence of the expectation of randomly stopped sums. The purpose of this note is to answer the question in the affirmative. As a consequence, an old question by Taylor (1972) also gets a positive answer.