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It is fitting that the last example we introduced in the book was about the Internet Research Agency’s (IRA) use of social media, analytics, and recommendation systems to wage disinformation campaigns and sow anger and social discord on the ground. At first glance, it seems odd to think of that as primarily an issue of technology. Disinformation campaigns are ancient, after all; the IRA’s tactics are old wine in new boxes. That, however, is the point. What matters most is not particular features of technologies. Rather, it is how a range of technologies affect things of value in overlapping ways. The core thesis of our book is that understanding the moral salience of algorithmic decision systems requires understanding how such systems relate to an important value, viz., persons’ autonomy. Hence, the primary through line of the book is the value itself, and we have organized it to emphasize distinct facets of autonomy and used algorithmic systems as case studies.
When agents insert technological systems into their decision-making processes, they can obscure moral responsibility for the results. This can give rise to a distinct moral wrong, which we call “agency laundering.” At root, agency laundering involves obfuscating one’s moral responsibility by enlisting a technology or process to take some action and letting it forestall others from demanding an account for bad outcomes that result. We argue that the concept of agency laundering helps in understanding important moral problems in a number of recent cases involving automated, or algorithmic, decision-systems. We apply our conception of agency laundering to a series of examples, including Facebook’s automated advertising suggestions, Uber’s driver interfaces, algorithmic evaluation of K-12 teachers, and risk assessment in criminal sentencing. We distinguish agency laundering from several other critiques of information technology, including the so-called “responsibility gap,” “bias laundering,” and masking.
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