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Chapter 2 examines the capacities of citizens in light of what deliberative democracy seems to require of them. Skeptical survey researchers and psychologists think these capacities are conspicuously lacking and that what we see instead is widespread incapacity to make any sort of reasoned choice. And even when choices are made, they are under the influence of motivated reasoning that seeks evidence only to confirm existing positions that people hold and all kinds of biases that produce polarization. Thus we cannot expect more of democracy than existing electoral processes supply. Extreme skeptics suggest we should not expect even this and so recommend we dispense with democracy instead. We look at the skeptics’ charges and show in a reading of the available evidence why we think they are mistaken. We sketch a deliberative psychology that understands citizen competence and motivations as variables that can be invoked if the circumstances are right and so make essential contributions to countering the diabolical soundscape. We can explore these ideas in the context of deliberative forums, interpersonal networks, and the broader public sphere.
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