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Summary

This chapter explores what a flexible approach to eligibility entails for state redress programmes. Setting parameters for eligible claims necessarily involves a series of difficult trade-offs. The parameters of eligibility also have significant operative implications, helping determine the evidence a survivor needs to provide, which, in turn, is an important factor in determining the quantity, and character, of the information a programme needs to manage. The trade-offs involved support the argument for flexible redress programmes that enable survivors to choose how they will pursue redress.

Summary

This chapter looks at the tools and procedures that programmes use to assess claims. Assessing a redress claim involves deciding which injuries to redress and how much money to pay. Those judgements are difficult. Since people will reasonably disagree, good procedure is essential. Enabling survivors to choose how the programme will assess their claims can help protect survivors’ privacy and well-being and make programmes more effective and efficient.

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9 - Who and What Should Be Eligible for Redress?

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11 - Assessing Redress Claims

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9 - Who and What Should Be Eligible for Redress?

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11 - Assessing Redress Claims

Summary