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This study assessed the work-related resources and demands experienced by children’s hospice staff to help identify staff support systems and organizational practices that offer the most potential to prevent staff burnout and enhance well-being at work.
Methods
The relationships between individual and organizational characteristics, work-related resources and demands, and burnout and work engagement outcomes experienced by children’s hospice staff were explored using two surveys: the Children’s Hospice Staff survey, completed by UK children’s hospice staff, and the Children’s Hospice Organisation and Management survey, completed by the Heads of Care. We used structural equation modeling to assess the relationships between the variables derived from the survey measures and to test a model underpinned by the Job Demands-Resource (JD-R) theory.
Results
There were 583 staff responses from 32 hospices, and 414 participants provided valid data for burnout and work engagement outcome measures. Most participants were females (95.4%), aged 51–65 years old (31.3%), and had more than 15 years of experience in life-limiting conditions (29.7%). The average score for burnout was 32.5 (SD: 13.1), and the average score for work engagement was 7.5 (SD: 1.5). The structural model validity showed good fit. Demands significantly predicted burnout (b = 4.65, p ≤ 0.001), and resources predicted work engagement (b = 3.09, p ≤ 0.001). The interaction between resources and demands only predicted work engagement (b = −0.31, p = 0.115). Burnout did not predict work engagement (b = −0.09, p = 0.194).
Significance of results
The results partly supported the JD-R model, with a clear association between resources and work engagement, even when the demands were considered. Demands were only directly associated with burnout. The findings also identified a set of the most relevant aspects related to resources and demands, which can be used to assess and improve staff psychological well-being in children’s hospices in the UK.
This introductory chapter outlines how children are active agents with motives and intentions, and what practitioners can do to support children’s learning, development and well-being in different age periods. It is therefore relevant for adults who work with children from birth to late adolescence, both within and beyond formal institutions. We also intend it to be useful to researchers and other professionals concerned with children and young people.
Our aim is to look forward toward children’s futures and how they can be supported to benefit from and contribute to what society has to offer. We argue that, by taking children’s intentions and emotions seriously, we can create an education that benefits children across the age periods. When children move through the institutional practices that society creates for them, they will learn, acquire new motives and develop. Therefore, the tools that we offer will allow carers and practitioners to tailor their support to children in different age periods. These ideas underpin a caring relational form of pedagogy, which is particularly but not only, important when children are dealing with changes in society’s expectations for them. These changes occur as they move, for example, between family, day-care or school, and when new challenges arise in familiar situations.
Education and child development are intrinsically intertwined. For us, development is not a predetermined unmediated unfolding of moves toward maturity. Rather, development is seen in relation to cultural expectations recognizing the potential agency of the learner in relation to these expectations. Hedegaard’s Wholeness Approach with its three different perspectives, the societal, the institutional practices and the person’s perspective is central to how we understand children’s development. The societal perspective, gives the conditions that a society with it cultural traditions and values create for children’s participation in different institutional practices. The practice perspective focuses on children’s participation in the different activity settings that characterize a given institutional practice like the breakfast and leaving for school setting, and the homework setting in a family. The demands children meet through participation in these settings are the focus for understanding children’s interactions with caregivers and their social situations. The person perspective focuses on the children’s intentions, agency and motive orientations, which may be different for children in different age periods. We have argued that age periods and the demands children meet as they move through different societal practices are crucial for understanding their social situation of development. Vygotsky’s account of the neoformation of higher psychological functions is introduced and how their emergence in a child’s consciousness changes a child’s relation to their environment and in particular their emotional relation to their world.
This chapter develops a theory of how local political exclusion drives ethnic riots in multiethnic countries during political transition. I discuss existing accounts of the onset of ethnic riots and their limitations in explaining why ethnic rioting rises and subsequently declines during political transitions in multiethnic countries. I argue that ethnic riots in democratizing countries are driven by local elites’ demands for inclusion in local politics. This deployment of ethnic riots as a form of political engagement is particularly prevalent in weakly institutionalized multiethnic settings, where institutions are less reliable and where available local networks tend to be ethnic-based. Once a group’s demands for inclusion have been met and violence has served its purpose, rioting will decline. I derive a set of observable implications and hypotheses I will examine in the subsequent empirical chapters.
In this chapter, I summarize my findings and discuss their implications and contributions to existing literatures. I discuss how the theory offered in this book travels to cases beyond Indonesia, such as Kenya and Kyrgyzstan. I identify remaining unanswered questions and outline possible trajectories of future research on political exclusion, institutional accommodation of excluded actors, and demobilization of participants in violence in countries in political transition.
The literature on autocracies has argued that repression of protest is either a result of the political environment in which protest occurs, or depends on particular characteristics of the protest events themselves. We argue that the interaction of both matters. Authoritarian regimes vary in how they legitimize their rule, and they should be particularly thin-skinned if protesters challenge the basis of their legitimacy. Using event-level data on mass mobilization in autocracies between 2003 and 2015, we use text classification methods to extract protest issues from newspaper reports. Our analysis shows that dictators are more likely to repress protest against incumbents when they claim legitimacy based on the person of the leader. Overall, our study shows that protest issues are not universal in triggering repression; rather, they need to be considered together with the political context in which they are raised.
Hu Yaobang's death sparked student protests in Beijing, which escalated when protesters felt ignored by officials after Hu's memorial service on April 22, 1989. General Secretary Zhao Ziyang and Premier Li Peng disagreed about how to handle the protests before Zhao left for North Korea on April 23. In Zhao's absence, Li and other officials presented their views to Deng Xiaoping, who labeled the protests "turmoil," sparking a march of approximately 100,000 people disputing this characterization.
Demands for apology are a prominent rhetorical means for pointing out transgressions in contemporary world politics. They transform ‘seen but unnoticed’ conduct into ‘seen and noticed’ transgression and attach a price tag to the restoration of damaged relations. Nevertheless, compared to the widely discussed practice of apologising, demands for apologies have received scant scholarly attention. In this article we adopt an actor-oriented perspective in order to situate the speech act of demanding an apology within the delicate management of interstate relations. In-depth content analysis of 57 cases of demands made by various state actors in a variety of diplomatic contexts between 1999 and 2019 let us delineate the discursive construction of transgressions, the normative scripts that inform acts of demands, the types of sought-after remedies, and their discursive consequences. We conclude by discussing the normative diplomatic scripts that guide demands for apology and how these speech acts reconfigure power relations in international politics.
The number of people living with dementia (PWD) is increasing worldwide, corresponding with an increasing number of caregivers for PWD. This study aims to identify and describe the literature surrounding the needs of caregivers of PWD and the solutions identified to meet these needs.
Method:
A literature search was performed in: PsycInfo, Medline, CINAHL, SCIELO and LILACS, January 2007–January 2018. Two independent reviewers evaluated 1,661 abstracts, and full-text screening was subsequently performed for 55 articles. The scoping review consisted of 31 studies, which were evaluated according to sociodemographic characteristics, methodological approach, and caregiver’s experiences, realities, and needs. To help extract and organize reported caregiver needs, we used the C.A.R.E. Tool as a guiding framework.
Results:
Thirty-one studies were identified. The most common needs were related to personal health (58% emotional health; 32% physical health) and receiving help from others (55%). Solutions from the articles reviewed primarily concerned information gaps (55%) and the education/learning needs of caregivers (52%).
Conclusion:
This review identified the needs of caregivers of PWD. Caregivers’ personal health emerged as a key area of need, while provision of information was identified as a key area of support. Future studies should explore the changes that occur in needs over the caregiving trajectory and consider comparing caregivers’ needs across different countries.
Many organizations rally to areas to provide assistance to a population during a disaster. Little is known about the ability of the materials and services provided to meet the actual needs and demands of the affected population. This study sought to identify the perceptions of representatives of the international organizations providing this aid, the international workers involved with the delivery of this aid, the workers who were employed locally by the international organizations, the recipients, and the local authorities. This study sought to identify the perceptions of these personnel relative to the adequacies of the supplies in meeting the needs and demands of the population during and following the war in Bosnia-Herzegovina.
Methods:
Structured interviews were conducted with representatives of international organizations and workers providing aid and with locally employed workers, recipients of the assistance, and the authorities of the areas involved. Descriptive and inferential statistics were used to assist in the analysis of the data.
Results:
Eighty-eight interviews were conducted. A total of 246 organizations were identified as providing assistance within the area, and 54% were involved with health-related activities including: 1) the provision of medications; 2) public health measures; and 3) medical equipment or parts for the same. Internationals believed that a higher proportion of the needs were being met by the assistance (73.4 ±16.4%) than did the nationals (52.1 ±23.3%; p <0.001). All groups believed that approximately 50% of the demands of the affected population were being addressed. However, 87% of the international interviewees believed that the affected population was requesting more than it actually needed.
While 27% of the international participants believed that ≥25% of what was provided was unusable, 80% of the recipients felt that ≥25% of the provisions were not usable. Whereas two-thirds of the international participants believed that ≥25% of the demands for assistance by the affected community could not be justified, only 20% of the recipients and authorities believed ≥25% of the demands were unjustified.
Conclusions::
Many organizations are involved in the provision of medical assistance during a disaster. However, international organizations and workers believe their efforts are more effective than do the recipients.
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