We consider the Δ(i)/G/1 queue, in which a total of n customers join a single-server queue for service. Customers join the queue independently after exponential times. We consider heavy-tailed service-time distributions with tails decaying as x-α, α ∈ (1, 2). We consider the asymptotic regime in which the population size grows to ∞ and establish that the scaled queue-length process converges to an α-stable process with a negative quadratic drift. We leverage this asymptotic result to characterize the head start that is needed to create a long period of uninterrupted activity (a busy period). The heavy-tailed service times should be contrasted with the case of light-tailed service times, for which a similar scaling limit arises (Bet et al. (2015)), but then with a Brownian motion instead of an α-stable process.

We are interested in a large queue in a GI/G/k queue with heterogeneous servers. For this, we consider tail asymptotics and weak limit approximations for the stationary distribution of its queue length process in continuous time under a stability condition. Here, two weak limit approximations are considered. One is when the variances of the interarrival and/or service times are bounded, and the other is when they become large. Both require a heavy-traffic condition. Tail asymptotics and heavy-traffic approximations have been separately studied in the literature. We develop a unified approach based on a martingale produced by a good test function for a Markov process to answer both problems.

We consider a multiserver queue in the Halfin-Whitt regime: as the number of servers n grows without a bound, the utilization approaches 1 from below at the rate Assuming that the service time distribution is lattice valued with a finite support, we characterize the limiting scaled stationary queue length distribution in terms of the stationary distribution of an explicitly constructed Markov chain. Furthermore, we obtain an explicit expression for the critical exponent for the moment generating function of a limiting stationary queue length. This exponent has a compact representation in terms of three parameters: the amount of spare capacity and the coefficients of variation of interarrival and service times. Interestingly, it matches an analogous exponent corresponding to a single-server queue in the conventional heavy-traffic regime.

This paper is concerned with the characterization of weak-sense limits of state-dependent G-networks under heavy traffic. It is shown that, for a certain class of networks (which includes a two-layer feedforward network and two queues in tandem), it is possible to approximate the number of customers in the queue by a reflected stochastic differential equation. The benefits of such an approach are that it describes the transient evolution of these queues and allows the introduction of controls, inter alia. We illustrate the application of the results with numerical experiments.