The speaker identifies the scale of the task facing the ICTY and ICTR. He speaks of the necessary procedural and personnel imperfections by which their performance is bound to be limited along with the imperfections of the people of the regions whose war crimes they deal with. He deals with some inevitable shortcomings in the lawyers and judges working at the tribunals and argues for the need to have personnel of the very highest quality doing the tribunals' work. He highlights the need to be truly objective about the tribunals and their work but expresses optimism about their potential beneficial effects.