Using data from 708 French-Canadian nurses, the present study relies on self-determination theory (SDT) and its proposed motivation mediation model to examine the associations between need satisfaction, work motivation, and various manifestations of psychological wellbeing (work satisfaction, emotional exhaustion, and turnover intentions). To increase the precision and accuracy of these analyses, we relied on analytic approaches that explicitly account for the dual global/specific nature of both work motivation and need satisfaction. Results revealed that nurses' global psychological need satisfaction, and their specific autonomy and competence satisfaction, were positively associated with their global self-determined work motivation and specific intrinsic motivation. In turn, global self-determined work motivation and specific intrinsic motivation were associated with more desirable outcome levels. Nurses' global need satisfaction and specific autonomy satisfaction were also directly associated with more desirable outcome levels. Our results provided support for a partially mediated version of SDT's motivation mediation model.

This study addresses the causal linkage between customer incivility and service quality through the lens of self-determination theory, according to which need satisfaction as a potential mechanism mediates this relationship. Additionally, it examines the moderating role of surface acting in the relationship between customer incivility and need satisfaction. Dyadic questionnaires were collected from restaurant employees and their customers in Taiwan. A total of 190 employees and 645 customers participated in this study. Results found that need satisfaction mediates the negative relationship between customer incivility and service quality. Surface acting moderates the relationship between customer incivility and need satisfaction as well as the mediation effect of customer incivility on service quality through need satisfaction. Specifically, the indirect effect of need satisfaction on the relation between customer incivility and service quality creativity was more significantly negative at a high level of surface acting than the effect at a low level.

We examined the psychometric properties of the Parenting Questionnaire in a sample of Portuguese high school students. Two measurement models were specified. Model 1m,f specifies a bi-dimensional structure of parental need-support and behavioral control. Model 2m,f proposes a tripartite structure of parental need-support, psychological control and behavioral control. Model 2m,f. best-fitted the data, being also supported in terms of convergent, discriminant validity. Regression results found the unique effect of autonomy-support (M2mr,b = .25 p < .001; M2fr,b = .14 p < .01), responsiveness-warmth (Model 2mr,b = .19, p < .001; Model 2fr, b = .13 p < .05) and behavior control on basic need-satisfaction (Model 2mr:b = .14 p < .05), but a non-significant effect of psychological control on need-frustration (p > .05). Notably, psychological control predicted low need-satisfaction (M2mr: b = –.10) and moderated of the positive effect of parental need-support on need-satisfaction, M2mr: F(3, 367) = 11.62, p < .001. Psychological control and need-support also moderated the positive effect of behavior control on competence satisfaction, with parental need-support amplifying this effect and psychological control buffering it. Overall the findings support the substantive distinction between the parenting dimensions, suggesting that need-satisfaction is enhanced by need-supportive and behavioural control and undermined by psychological control.