A single-server queueing system with a batch Markovian arrivalprocess (BMAP) and MAP-input of disasters causing all customers toleave the system instantaneously is considered. The system has twooperation modes, which depend on the current queue length. Theembedded and arbitrary time stationary queue length distributionhas been derived and the optimal control threshold strategy hasbeen determined.

Disaster arrival in a queuing system with negative arrivals causes all customers to leave the system instantaneously. Here we obtain a queue-length and virtual waiting (sojourn) time distribution for the more complicated system BMAP/SM/1 with MAP input of disasters.

There is a growing interest in queueing systems with negative arrivals; i.e. where the arrival of a negative customer has the effect of deleting some customer in the queue. Recently, Harrison and Pitel (1996) investigated the queue length distribution of a single server queue of type M/G/1 with negative arrivals. In this paper we extend the analysis to the context of queueing systems with request repeated. We show that the limiting distribution of the system state can still be reduced to a Fredholm integral equation. We solve such an equation numerically by introducing an auxiliary ‘truncated’ system which can easily be evaluated with the help of a regenerative approach.

A disaster occurs in a queue when a negative arrival causes all the work (and therefore customers) to leave the system instantaneously. Recent papers have addressed several issues pertaining to queueing networks with negative arrivals under the i.i.d. exponential service times assumption. Here we relax this assumption and derive a Pollaczek–Khintchine-like formula for M/G/1 queues with disasters by making use of the preemptive LIFO discipline. As a byproduct, the stationary distribution of the remaining service time process is obtained for queues operating under this discipline. Finally, as an application, we obtain the Laplace transform of the stationary remaining service time of the customer in service for unstable preemptive LIFO M/G/1 queues.