Chapter 5 introduces two approaches to politeness: politeness as the avoidance of face-threatening acts and politeness as the enhancement of communicative concord. Over time, politeness has changed significantly. The Old English period was a period of “discernment” politeness, growing out of the fixed social order. The Middle English period saw the rise of “deference” politeness following the French fashion (i.e., the honorific system of second-person pronouns). A face-based system began in Early Modern English, but studies are not consistent in finding this to be a positive or negative politeness system. The deference politeness system fell out of use. The eighteenth century extolled polite manners and behavior and has been described as a “compliment culture”. The modern period is characterized by “non-imposition” politeness, most obvious in the development of indirect directives (negative politeness). At the same time, a system of camaraderie politeness, which increases solidarity and eliminates distance between individuals, coexists (positive politeness). The chapter provides case studies of compliments, insults, thanks, and responses to thanks in the history of English.

Ancient Greek does not have a term equivalent to ‘please’ and the bare imperative is used for requests. The understanding of Ancient Greek can benefit from a comparison with some modern languages where the equivalent to ‘please’ is either more restricted in use (Modern Greek) or absent (Danish): these two languages have different strategies (diminutives for Modern Greek, particles for Danish) in the case of routine interactions where the aim is to signal to the interlocutor that the request is expected in the context.

The aim of the chapter is to evaluate the role of the particle δή in such a function of de-dramatization and trivialization of the potentially threatening speech act, through a corpus study in dialogical texts of the classical period (comedies of Aristophanes, philosophical dialogues of Plato). The study shows that this post-positive particle can function as a positive politeness marker (in Brown and Levinson’s sense), to signal a weakly threatening or expected request in the context.

The opening sequence is a delicate phase of any conversation. Through ritualized acts, interlocutors come into contact, reveal their respective stances toward each other and prepare themselves to broach the first topic of the discussion. Their positioning in the opening sequence influences the subsequent phases of the interaction. An integrated pragmatic approach that combines Conversation Analysis, Speech Act Theory and Im/Politeness Research is well-suited to studying this communicative stage in its complexity.

This chapter examines the opening phase in the dialogues of Menander’s comedy from such a perspective. After showing that, in Menander’s Athens, conversational openings follow rules analogous to those in our society, it then demonstrates how Menander exploits the social delicateness of the phase. Clear patterns in the development of Menandrean conversational openings are identified, which are linked to the communicative situation as well as to the speakers’ state of mind and relationship. Finally, the chapter discusses how in Dyskolos the poet plays with im/politeness in conversational openings to characterize the protagonist, structure the plot and generate humour.

Chapter 3 focuses on the uses of general extenders that are addressee-oriented and express an interpersonal function in interaction. The underlying concept is described as intersubjectivity, which is tied to an awareness of the addressee’s needs. Participants in an interaction are taken to be cooperative fellow speakers, adhering toGrice's Quality and Quantity maxims. The use of adjunctive forms to indicate common ground can also create a sense of solidarity, indicating similarity, and hence also signaling positive politeness. In other situations, speakers can use disjunctive forms to signal negative politeness, that is, a concern with potentially imposing on the addressee. When general extenders are used as part of these politeness strategies, they are often described as hedges, used to indicate possible inaccuracy or imposition and a desire to avoid such things, resulting in an association with approximation.