This chapter reviews scholarship on communication and relational maintenance and introduces a new conceptualization of relational maintenance: maintenance as growth. Communication plays a unique role in the maintenance of relationships, as it serves both as a maintenance mechanism and as the means through which other maintenance mechanisms are made manifest. In order to limit the scope, the focus is upon romantic relationships. A synopsis of the history of the study of communication and relational maintenance is offered by reviewing typologies, motivations, antecedents, and the complex connections among maintenance behaviors and relational features. The four most often invoked definitions of maintenance are reviewed, and a fifth new definition of maintenance is proposed in order to extend our conceptualizations of relational maintenance. This fifth, heretofore unarticulated (at least explicitly), is one wherein maintenance is seen as the process of keeping a relationship growing. Maintenance is defined as the state and process of growth or continuous positive change. How we communicate maintenance in accordance with definitions of relational maintenance is considered. Areas for further research are put forward, including attention to maintenance as a multiplex of behaviors as well as the valence, context, timing, and perceived intent of maintenance behaviors.

This chapter examines how computers and smartphones are used with (or instead of) face-to-face (F2F) interactions for relationship maintenance. After explicating two different definitions of the phrase “relationship maintenance,” we summarize research on the role of particular communication technologies in relationship maintenance. We argue that much contemporary relationship maintenance in romantic relationships occurs in mixed-media relationships, which occur when the “parties conduct in whole or in part through the use of multiple media, including F2F” (Parks). The primary focus of this chapter is on the maintenance of romantic relationships, yet we also review research on other types of relationships when the processes examined seem applicable to close relationships more broadly. We conclude with several important points for future research on relational maintenance and communication technologies, including recognizing that (a) even though technologies can help people maintain their relationships, they also can create burdens and problems; (b) the way people use technologies influences the effects of those technologies in relationships; (c) there is a need for more research on the specific behaviors using technologies in romantic relationships; and (d) even with the rise of communication technologies, face-to-face maintenance behaviors remain important.