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This chapter argues that the classification of workers as independent contractors or employees should be shaped by an overarching question: How much flexibility do individuals have in determining the time, place, price, manner, and frequency of their work? Those who have more control of these variables are more independent than those who must conform to a business owner’s schedule. This approach provides an objective basis for resolving classification disputes, particularly those that arise in the context of the technology-based economy. By minimizing legal uncertainty, a focus on worker flexibility would ensure both that workers receive appropriate protections under existing law and that companies are able to innovate without fear of unknown liabilities.
By examining some of the more critical and emerging issues facing this industry – defining employment, litigating claims, aggregating cases, and preventing harassment – this book takes on some of the more high-profile instances where the law has not kept pace in this growing area of virtual work.
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