The purpose of this paper is to explore the context of injury and its consequences for the vocational rehabilitation of Australian workers. This report was derived from a secondary analysis of the seventh national survey of Work-Related Injuries by the Australian Bureau of Statistics. This is a stratified, random, multiple household survey of 42,100 private dwellings. Work-related injury affects 1 in every 25 of those who had worked at some time in the last 12 months. There were high probabilities of a workplace injury for those in labouring-type jobs and workers who exceeded 35–39 hours per week. Occupational injury is heterogeneous in nature and but there is clearly a restriction in the range of clientele encountered in rehabilitation. A second implication for professional rehabilitation arises from the type of injury. Work-related injuries in Australia are dominated overwhelmingly by musculoskeletal conditions. Work-related injury is a major cause of disability and there are consistently large numbers of people each year that will be requiring some vocational rehabilitation services.

A significant proportion of injured workers are not able to return to their original job. Employers have a responsibility as part of their disability management programs to assist this population to find a new vocation. The purpose of this qualitative study is to explore the résumé-development process in terms of its potential impact on job-search behaviour for injured workers who are unable to return to their previous job. Data were collected from 22 Australian rehabilitation counsellors via questionnaires, sample documents, and telephone interviews. Thematic analysis of the data reveals that the résumé-development process may be useful in promoting effective job-search behaviour in clients. However, for this to occur it is suggested that the résumé-development process must provide relevant knowledge and skills, overcome or reduce clients’ doubts, address disability but focus on ability, provide ongoing emotional and practical support, value individualisation, and increase clients’ motivation. It is speculated that the findings may be explained by the increased sense of self-efficacy that occurs through participation in the résumé-development process.