Skip to main content Accessibility help
×
Hostname: page-component-cd9895bd7-hc48f Total loading time: 0 Render date: 2024-12-26T15:45:28.441Z Has data issue: false hasContentIssue false

23 - Social Media in the Workplace

from Part III - Activities in Cyber Behavior

Published online by Cambridge University Press:  06 December 2024

Zheng Yan
Affiliation:
University at Albany, State University of New York
Get access

Summary

1 The History of Social Media in the Workplace

  1.1 History of Social Media Research and Implications in the Workplace

    1.1.1 Determinants of Site Membership and Usage

    1.1.2 Social Implications and Motivation to Use Social Media

    1.1.3 Factors Influencing Content

    1.1.4 Ability of a Profile to Represent the Owner

    1.1.5 Leading Summaries of Social Media Work

2 Current Uses of Social Media in the Workplace

  2.1 Theoretical Frameworks for Understanding Social Media in the Workplace

  2.2 Individual Perspective

  2.3 Human Capital Management Perspective

    2.3.1 Recruitment

    2.3.2 Personnel Selection

    2.3.3 Onboarding and Employee Engagement

    2.3.4 Training, Growth, and Development

    2.3.5 Departures and Terminations

  2.4 Organization Perspective

    2.4.1 Corporate Branding

    2.4.2 Organization Insights

    2.4.3 Legal Risks

3 Future Research Directions

  3.1 Challenges of Past Social Media Research

  3.2 Broad Areas for Continued Social Media Research

  3.3 Future Social Media Research from the Individual, HCM, and Organization Perspectives

4 Conclusion

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, D. G., Mahto, R. V., & Otondo, R. F. (2007). Web-based recruitment: Effects of information, organizational brand, and attitudes toward a Web site on applicant attraction. Journal of Applied Psychology, 92(6), 1696.CrossRefGoogle Scholar
Altimeter. (2011). Social business readiness: How advanced companies prepare internally. www.slideshare.net/jeremiah_owyang/social-readiness-how-advancedcompanies-prepareGoogle Scholar
Auxier, B. (2020). Most Americans support right to have some personal info removed from online searches. Pew Research Center. www.pewresearch.org/fact-tank/2020/01/27/most-americans-support-right-to-have-some-personal-info-removed-from-online-searches/Google Scholar
Avery, C., & Zabel, D. (2001). The flexible workplace: A sourcebook of information and research. Quorum Books.Google Scholar
Azucar, D., Marengo, D., & Settanni, M. (2018). Predicting the Big 5 personality traits from digital footprints on social media: A meta-analysis. Personality and Individual Differences, 124, 150159.CrossRefGoogle Scholar
Back, M. D., Stopfer, J. M., Vazire, S., Gaddis, S., Schmukle, S. C., Egloff, B., & Gosling, S. D. (2010). Facebook profiles reflect actual personality, not self-idealization. Psychological Science, 21(3), 372374.CrossRefGoogle Scholar
Barnes, N. G., Mazzola, A., & Killeen, M. (2019). Oversaturation & Disengagement: The 2019 Fortune 500 Social Media Dance. University of Massachusetts Dartmouth Research Center. www.umassd.edu/cmr/research/2019-fortune-500.htmlGoogle Scholar
Bell, J. D. (2018, September). Firing for online behavior. SHRM HR Today Magazine. www.shrm.org/hr-today/news/hr-magazine/0918/pages/firing-for-online-behavior-.aspxGoogle Scholar
Berger, J. L., & Zickar, M. J. (2016). Theoretical propositions about cybervetting: A common antecedents model. In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 4358). Springer International Publishing.Google Scholar
Bergman, S. M., Fearrington, M. E., Davenport, S. W. & Bergman, J. Z. (2011). Millennials, narcissism, and social networking: What narcissists do on social networking sites and why. Personality and Individual Differences, 50, 706711.CrossRefGoogle Scholar
Berkelaar, B. L. (2014). Cybervetting, online information, and personnel selection: New transparency expectations and the emergence of a digital social contract. Management Communication Quarterly, 28(4), 479506.CrossRefGoogle Scholar
Bertrand, M., & Mullainathan, S. (2004). Are Emily and Greg more employable than Lakisha and Jamal? A field experiment on labor market discrimination. American Economic Review, 94(4), 9911013.CrossRefGoogle Scholar
Boehle, S. (2000). Online recruiting gets sneaky. Training, 37(5), 6674.Google Scholar
Bonds-Raacke, J., & Raacke, J. (2010). MySpace and Facebook: Identifying dimensions of uses and gratifications for friend networking sites. Individual Differences Research, 8(1), 27–33.Google Scholar
Boyd, D. M., & Ellison, N. B. (2007). Social network sites: Definition, history and scholarship. Journal of Computer Mediated Education, 13(1), article 11.Google Scholar
Bozarth, J. (2010). Social media for trainers: Techniques for enhancing and extending learning. Pfeiffer.Google Scholar
Brown, V. R., & Vaughn, E. D. (2011). The writing on the (Facebook) wall: The use of social networking sites in hiring decisions. Journal of Business and Psychology, 26(2), 219.CrossRefGoogle Scholar
Caers, R., & Castelyns, V. (2011). LinkedIn and Facebook in Belgium: The influences and biases of social network sites in recruitment and selection procedures. Social Science Computer Review, 29, 437448. https://doi.org/10.1177/0894439310386567CrossRefGoogle Scholar
CareerBuilder. (2009). Forty-five percent of employers use social networking sites to research job candidates, CareerBuilder survey finds: Career expert provides dos and don’ts for job seekers on social networking. Press Releases. www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?id=pr519&sd=8/19/2009&ed=12/31/2009Google Scholar
CareerBuilder. (2018, 9 Aug). More Than Half of Employers Have Found Content on Social Media That Caused Them NOT to Hire a Candidate, according to Recent CareerBuilder Survey. http://press.careerbuilder.com/2018-08-09-More-Than-Half-of-Employers-Have-Found-Content-on-Social-Media-That-Caused-Them-NOT-to-Hire-a-Candidate-According-to-Recent-CareerBuilder-SurveyGoogle Scholar
Chiang, J. K. H., & Suen, H. Y. (2015). Self-presentation and hiring recommendations in online communities: Lessons from LinkedIn. Computers in Human Behavior, 48, 516524.CrossRefGoogle Scholar
Chu, T. H. (2020). A meta-analytic review of the relationship between social media use and employee outcomes. Telematics and Informatics, 50, 101379.CrossRefGoogle Scholar
Cober, R. T., Brown, D. J., Blumental, A. J., Doverspike, D., & Levy, P. (2000). The quest for the qualified job surfer: It’s time the public sector catches the wave. Public Personnel Management, 29(4), 479496.CrossRefGoogle Scholar
Coker, B. L. S. (2011). Freedom to surf: The positive effects of workplace Internet leisure browsing. New Technology Work and Employment, 26(3), 238247.CrossRefGoogle Scholar
Collmus, A. B., Armstrong, M. B., & Landers, R. N. (2016). Game-thinking within social media to recruit and select job candidates. In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 103124). Springer International Publishing.Google Scholar
Davison, H. K., Bing, M. N., Kluemper, D. H., & Roth, P. L. (2016). Social media as a personnel selection and hiring resource: Reservations and recommendations. In Landers, R. N., & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice and current challenges (pp. 1542). Springer International Publishing.Google Scholar
Davison, H. K., Maraist, C., & Bing, M. N. (2011a). Friend or foe? The promise and pitfalls of using social networking sites for HR decisions. Journal of Business and Psychology, 26(2), 153159.CrossRefGoogle Scholar
Davison, H. K., Maraist, C. C., Hamilton, R. H., Bing, M. N. (2011b). To screen or not to screen? Using the Internet for selection decisions. Employee Responsibilities and Rights Journal, 24, 121.CrossRefGoogle ScholarPubMed
Dreher, S. (2014). Social media and the world of work a strategic approach to employees’ participation in social media. Corporate Communications: An International Journal, 19(4), 344356.CrossRefGoogle Scholar
Drouin, M., O’Connor, K. W., Schmidt, G. B., & Miller, D. A. (2015). Facebook fired: Legal perspectives and young adults’ opinions on the use of social media in hiring and firing decisions. Computers in Human Behavior, 46, 123128.CrossRefGoogle Scholar
Ellison, N. B., Steinfield, C., & Lampe, C. (2007). The benefits of Facebook “friends”: Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, 12(4), 11431168.CrossRefGoogle Scholar
Ellison, N. B., Steinfield, C., & Lampe, C. (2011). Connection strategies: Social capital implications of Facebook-enabled communication practices. New Media & Society, 13(6), 873892.CrossRefGoogle Scholar
Ellison, N. B., Gibbs, J. L., & Weber, M. S. (2015). The use of enterprise social network sites for knowledge sharing in distributed organizations: The role of organizational affordances. American Behavioral Scientist, 59(1), 103123.CrossRefGoogle Scholar
Flynn, N. (2012). The social media handbook: Policies and best practices to effectively manage your organization’s social media presence, posts, and potential risks. PfeifferGoogle Scholar
Funk, L. (2007, September 19). Women on Facebook think provocative is empowering. USA Today, p. A11.Google Scholar
Goldberg, L. (1990). An alternative “description of personality”: The Big Five factor structure. Journal of Personality and Social Psychology, 59, 12161229.CrossRefGoogle ScholarPubMed
Gosling, S. D., Augustine, A. A., Vazire, S., Holtzman, N., & Gaddis, S. (2011). Manifestations of personality in online social networks: Self-reported Facebook-related behaviors and observable profile information. Cyberpsychology, Behavior, and Social Networking, 14(9), 483488.CrossRefGoogle ScholarPubMed
Gosling, S. D., Gaddis, S., & Vazire, S. (2007, March). Personality impressions based on Facebook profiles. Paper presented at the International Conference on Weblogs and Social Media, Boulder, CO.Google Scholar
Grasmuck, S., Martin, J., & Zhao, S. (2009). Ethno-racial identity displays on Facebook. Journal of Computer-Mediated Communication, 15(1), 158188.CrossRefGoogle Scholar
Green, R. K. (2013, Aug 7). The Social Media Effect: Are You Really Who You Portray Online? Huffington Post. www.huffpost.com/entry/the-social-media-effect-a_b_3721029Google Scholar
Guilfoyle, S., Bergman, S. M., Hartwell, C., & Powers, J. (2016). Social media, big data, and employment decisions: Mo’ Data, Mo’ Problems? In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 127155). Springer International Publishing.Google Scholar
Guion, R. M. (2011). Assessment, measurement, and prediction for personnel decisions. Routledge.CrossRefGoogle Scholar
Hargittai, E. (2007). Whose space? Differences among users and non-users of social network sites. Journal of Computer-Mediated Communication, 13, 267297.CrossRefGoogle Scholar
Hargittai, E., & Hinnant, A. (2008). Digital inequality: Differences in young adults’ use of the Internet. Communication Research, 35(5), 602621.CrossRefGoogle Scholar
Hargittai, E., & Hsieh, Y. P. (2010a). From dabblers to omnivores: A typology of social network site usage. In Papacharissi, Z. (Ed.), A networked self (pp. 146168). Routledge.Google Scholar
Hargittai, E., & Hsieh, Y. P. (2010b). Predictors and consequences of social network site usage. Information, Communication and Society, 13, 515536.CrossRefGoogle Scholar
Harper, S. R. (16 Jun 2020). Corporations say they support Black Lives Matter. Their employees doubt them. The Washington Post. www.washingtonpost.com/outlook/2020/06/16/corporations-say-they-support-black-lives-matter-their-employees-doubt-them/Google Scholar
Hickman, A. & Robison, J. (24 April 2020). Remote Work Trends to Guide High Performance During COVID-19. Gallup. www.gallup.com/workplace/309170/remote-work-trends-guide-high-performance-during-covid.aspx.Google Scholar
Hill, A. (2008). BT enterprise 2.0: Social media tools as an aid to learning and collaboration in the workplace, for the digital-generation and beyond. Case study from the career innovation group. http://richarddennison.files.wordpress.com/2008/09/ci-digital-generation-bt.pdfGoogle Scholar
Holley, P. (2015, May 4). Day-care employee fired for Facebook post saying she hates “being around a lot of kids”. Washington Post. www.washingtonpost.com/news/morning-mix/wp/2015/05/04/day-care-employee-fired-for-facebook-post-noting-she-hates-being-around-a-lot-of-kids/Google Scholar
Huffpost. (2013, November 04). This Boston Marathon Bombing Victim Costume Couldn’t Be More Horrible. Huffpost. www.huffpost.com/entry/boston-marathon-victim-costume_n_4208720Google Scholar
Judge, T., & Erez, A. (2007). Interaction and intersection: The constellation of emotional stability and extraversion in predicting performance. Personnel Psychology, 60, 573596.CrossRefGoogle Scholar
Jurkowitz, M., & Mitchell, A. (2020, August 27). Americans who get news mostly through social media are least likely to follow coronavirus coverage. www.journalism.org/2020/03/25/americans-who-primarily-get-news-through-social-media-are-least-likely-to-follow-covid-19-coverage-most-likely-to-report-seeing-made-up-news/Google Scholar
Karl, K. A., & Peluchette, J. V. (2011). “Friending” professors, parents and bosses: A Facebook connection conundrum. Journal of Education for Business, 86(4), 214222.CrossRefGoogle Scholar
Karl, K., Peluchette, J., & Schlaegel, C. (2010). Who’s posting Facebook faux pas? A cross-cultural examination of personality differences. International Journal of Selection and Assessment, 18, 174186.CrossRefGoogle Scholar
Kemp, S. (2020, July 21). Digital 2020: July Global Statshot. https://datareportal.com/reports/digital-2020-july-global-statshotGoogle Scholar
Kluemper, D. H. (2013). Social network screening: Pitfalls, possibilities, and parallels in employment selection. Advanced Series in Management, 12, 121.Google Scholar
Kluemper, D. H., Mitra, A., & Wang, S. (2016). Social media use in HRM. Personnel and Human Resources Management, 34, 153207.CrossRefGoogle Scholar
Kluemper, D. H., & Rosen, P. A. (2009). Future employment selection methods: Evaluating social networking web sites. Journal of Managerial Psychology, 24(6), 567580.CrossRefGoogle Scholar
Kluemper, D. H., Rosen, P. A., & Mossholder, K. (2012). Social networking websites, personality ratings, and the organizational context: More than meets the eye. Journal of Applied Social Psychology, 42(5), 11431172.CrossRefGoogle Scholar
Lampe, C., Ellison, N., & Steinfield, C. (2006). A Face(book) in the crowd: Social searching vs. social browsing. Paper presented at the ACM Special Interest Group on Computer-Supported Cooperative Work, Banff, AB, Canada.Google Scholar
Lampe, C., Ellison, N., & Steinfield, C. (2008). Changes in use and perception of Facebook. In Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work (pp. 435444). ACM.Google Scholar
Lampinen, A., Tamminen, S., & Oulasvirta, A. (2009). “All my people right here, right now”: Management of group co-presence on a social networking site. In Proceedings of the ACM 2009 International Conference on Supporting Group Work (GROUP ’09) (pp. 281290). ACM.CrossRefGoogle Scholar
Landers, R. N., Brusso, R. C., Cavanaugh, K. J., & Collmus, A. B. (2016). A primer on theory-driven web scraping: Automatic extraction of big data from the Internet for use in psychological research. Psychological Methods, 21(4), 475492.CrossRefGoogle ScholarPubMed
Landers, R. N., & Schmidt, G. B. (2016a). Social media in employee selection and recruitment: An overview. In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 314). Springer International Publishing.Google Scholar
Landers, R. N., & Schmidt, G. B. (2016b). Social media in employee selection and recruitment: Current knowledge, unanswered questions, and future directions. In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 343367). Springer International Publishing.Google Scholar
Leftheriotis, I., & Giannakos, M. N. (2014). Using social media for work: Losing your time or improving your work? Computers in Human Behavior, 31, 134142.CrossRefGoogle Scholar
Leidner, D., Koch, H., & Gonzalez, E. (2010). Assimilating generation Y IT new hires into USAA’s workforce: The role of an enterprise 2.0 system. MIS Quarterly Executive, 9, 229242.Google Scholar
Leonardi, P. M., Huysman, M., & Steinfield, C. (2013). Enterprise social media: Definition, history, and prospects for the study of social technologies in organizations. Journal of Computer-Mediated Communication, 19(1), 119.CrossRefGoogle Scholar
Lieber, C. (2018, November 28). How and why do influencers make so much money? The head of an influencer agency explains. Vox. www.vox.com/the-goods/2018/11/28/18116875/influencer-marketing-social-media-engagement-instagram-youtubeGoogle Scholar
Lievens, F., & Harris, M. M. (2003). Research on Internet recruiting and testing: Current status and future directions. International Review of Industrial and Organizational Psychology, 18, 131166.Google Scholar
Lieu, D. (2011). Hispanics and Blacks more likely than Whites to support causes on line. Chronicle of Philanthropy, June. www.philanthropy.com/article/HispanicsBlacks-More/227043Google Scholar
Liu, D. & Campbell, W. K. (2017). The Big Five personality traits, Big Two metatraits and social media: A meta-analysis. Journal of Research in Personality, 70, 229240.CrossRefGoogle Scholar
Lynch, C. G. (2008, June 12). Lockheed Martin shows off internal social software platform. CIO. www.cio.com/article/393264/Lockheed_Martin_Shows_Off_Internal_Social_Software_PlatformGoogle Scholar
Madani, D., & Radford, M. (2020, May 27). White woman fired after calling NYPD on black man who asked her to leash her dog in Central Park. NBC News. www.nbcnews.com/news/us-news/white-woman-fired-job-after-calling-nypd-black-man-who-n1215016Google Scholar
Martineau, P. (2019, December 6). The WIRED guide to influencers: Everything you need to know about engagement, power likes, sponcon, and trust. WIRED. www.wired.com/story/what-is-an-influencer/Google Scholar
Massiah, A. (2019, October 4). Woman in swimsuit photo-shamed by potential employer. BBC News. www.bbc.com/news/blogs-trending-49931273Google Scholar
McFarland, L. A. & Ployhart, R. E. (2015). Social media in organizations: A theoretical framework to guide research and practice. Journal of Applied Psychology, 100(6), 16531677.CrossRefGoogle ScholarPubMed
Mehdizadeh, S. (2010). Self-presentation 2.0: Narcissism and self-esteem on Facebook. Cyberpsychology, Behavior, and Social Networking, 13(4), 357364.CrossRefGoogle ScholarPubMed
Minocha, S. (2009). An empirically-grounded study on the effective use of social software in education. Education & Training, 51, 381394.CrossRefGoogle Scholar
Moqbel, M., Nevo, S., & Kock, N. (2013). Organizational members’ use of social networking sites and job performance: An exploratory study. Information Technology & People, 26(3), 240264.CrossRefGoogle Scholar
Muscanell, N. L., & Guadagno, R. E. (2012). Make new friends or keep the old: Gender and personality differences in social networking use. Computers in Human Behavior, 28, 107112.CrossRefGoogle Scholar
Nadkarni, A., & Hofmann, S. G. (2012). Why do people use Facebook? Personality and Individual Differences, 52, 243249.CrossRefGoogle ScholarPubMed
NLRB (2020). The NLRB and Social Media. National Labor Relations Board. www.nlrb.gov/about-nlrb/rights-we-protect/your-rights/the-nlrb-and-social-mediaGoogle Scholar
Nov, O., Naaman, M., & Ye, C. (2010). Analysis of participation in an online photo sharing community: A multidimensional perspective. Journal of the American Society for Information Science and Technology, 61, 555566.CrossRefGoogle Scholar
O’Brien, J. (2014, June 11). Big data is changing the game for recruiters. Mashable. http://mashable.com/2014/06/11/big-data-recruiting/Google Scholar
O’Connor, K. W., & Schmidt, G. B. (2015). “Facebook fired”: Legal standards for social media based terminations of K-12 public school teachers. Journal of Workplace Rights (Sage Open), 5 (1), 111.Google Scholar
O’Connor, K. W., Schmidt, G. B., & Drouin, M. (2016). Helping workers understand and follow social media policies. Business Horizons, 59, 205211.CrossRefGoogle Scholar
Ollington, N., Gibb, J., & Harcourt, M. (2013). Online social networks: An emergent recruiter tool for attracting and screening. Personnel Review, 42(3), 248265.CrossRefGoogle Scholar
Peluchette, J., & Karl, K. (2008). Social networking profiles: An examination of student attitudes regarding use and appropriateness of content. CyberPsychology and Behavior, 11(1), 9597.CrossRefGoogle ScholarPubMed
Peluchette, J., & Karl, K. (2010). Examining students’ intended image on Facebook: “What were they thinking?!” Journal of Education for Business, 85, 3037.CrossRefGoogle Scholar
Perrin, A., & Anderson, M. (2019, April 10). Share of U.S. adults using social media, including Facebook, is mostly unchanged since 2018. Pew Research Center. www.pewresearch.org/facttank/2019/04/10/share-of-u-s-adults-using-social-media-including-facebook-is-mostly-unchanged-since-2018/Google Scholar
Raacke, J., & Bonds-Raacke, J. (2008). MySpace and Facebook: Applying the uses and gratifications theory to exploring friend-networking sites. Cyberpsychology & Behavior, 11(2), 169174.CrossRefGoogle ScholarPubMed
Rhee, H. and Kim, S. (2015). Effects of breaks on regaining vitality at work: An empirical comparison of “conventional” and “smart phone” breaks. Computers in Human Behavior, 57, 160167.CrossRefGoogle Scholar
Robertson, B. W., & Kee, K. F. (2017). Social media at work: The roles of job satisfaction, employment status, and Facebook use with co-workers. Computers in Human Behavior, 70, 191196.CrossRefGoogle Scholar
Roth, P. L., Bobko, P., Van Iddekinge, C. H., & Thatcher, J. B. (2016). Social media in employee-selection-related decisions: A research agenda for uncharted territory. Journal of Management, 42(1), 269298.CrossRefGoogle Scholar
Roulin, N., & Bangerter, A. (2013). Social networking websites in personnel selection: A signaling perspective on recruiters’ and applicants’ perceptions. Journal of Personnel Psychology, 12(3), 143151.CrossRefGoogle Scholar
Roulin, N., & Levashina, J. (2019). LinkedIn as a new selection method: Psychometric properties and assessment approach. Personnel Psychology, 72(2), 187211.CrossRefGoogle Scholar
Rynes, S. L. (1991). Recruitment, job choice, and post-hire consequences: A call for new research directions. In Dunnette, M. D. & Hough, L. M. (Eds.), Handbook of Industrial and Organizational Psychology (vol. 2, 2nd ed., pp. 399444). Consulting Psychologists Press.Google Scholar
Schmidt, G. B., & O’Connor, K. W. (2015). Fired for Facebook: Using NLRB guidance to craft appropriate social media policies. Business Horizons, 58, 571579.CrossRefGoogle Scholar
Schmidt, G. B. & O’Connor, K. W. (2016). Legal concerns when considering social media data in selection. In Landers, R. N. & Schmidt, G. B. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 265288). Springer International Publishing.Google Scholar
Settanni, M., Azucar, D., & Marengo, D. (2018). Predicting individual characteristics from digital traces on social media: A meta-analysis. Cyberpsychology, Behavior, and Social Networking, 21(4), 217228.CrossRefGoogle ScholarPubMed
SHRM. (2017, September 20). Using social media for talent acquisition – recruitment and screening. www.shrm.org/hr-today/trends-and-forecasting/research-and-surveys/pages/social-media-recruiting-screening-2015.aspx.Google Scholar
Sitzmann, T., Kraiger, K., Stewart, D., & Wisher, R. (2006). The comparative effectiveness of web‐based and classroom instruction: A meta‐analysis. Personnel Psychology, 59(3), 623664.CrossRefGoogle Scholar
Slovensky, R., & Ross, W. H. (2012). Should human resource managers use social media to screen job applicants? Managerial and legal issues in the USA. Info, 14, 5569.CrossRefGoogle Scholar
Steinfield, C., Ellison, N. B., & Lampe, C. (2008). Social capital, self-esteem, and use of online social network sites: A longitudinal analysis. Journal of Applied Developmental Psychology, 29(6), 434445.CrossRefGoogle Scholar
Stone, B., & Brown, R. (2006, August 28). Web of risks: Students adore social-networking sites like Facebook, but indiscreet postings can mean really big trouble. Newsweek, 148(8/9), 7677.Google Scholar
Timimi, F. K. (2013). The shape of digital engagement health care and social media. The Journal of Ambulatory Care Management, 36(3), 187192CrossRefGoogle ScholarPubMed
Van Birgelen, M. J., Wetzels, M. G., & van Dolen, W. M. (2008). Effectiveness of corporate employment web sites. International Journal of Manpower, 29(8), 731751.CrossRefGoogle Scholar
Van Hoye, G., & Lievens, F. (2007). Investigating web‐based recruitment sources: Employee testimonials vs word‐of‐mouse. International Journal of Selection and Assessment, 15(4), 372382.CrossRefGoogle Scholar
Van Iddekinge, C. H., Lanivich, S. E., Roth, P. L., & Junco, E. (2016). Social media for selection? Validity and adverse impact potential of a Facebook-based assessment. Journal of Management, 42(7), 18111835.CrossRefGoogle Scholar
Van Puijenbroek, T., Poell, R. F., Kroon, B., & Timmerman, V. (2014). The effect of social media use on work‐related learning. Journal of Computer-Assisted Learning, 30(2), 159172.CrossRefGoogle Scholar
Vasalou, A., Joinson, A. N., & Courvoisier, D. (2010). Cultural differences, experience with social networks and the nature of “true commitment” in Facebook. International Journal of Human-Computer Studies, 68(10), 719728.CrossRefGoogle Scholar
Vaughn, D., Petersen, N., & Gibson, C. (2019). The use of social media in staffing. In Landers, R. (Ed.), The Cambridge handbook of technology and employee behavior (pp. 232268). Cambridge University Press.CrossRefGoogle Scholar
Vazire, S., & Gosling, S. D. (2004). e-Perceptions: Personality impressions based on personal websites. Journal of Personality and Social Psychology, 87(1), 123132.CrossRefGoogle ScholarPubMed
Way, K. (2020, 29 January). Meet the firefighter who got fired for fire Instagram content. Vice Magazine. www.vice.com/en_us/article/pkeaqz/presley-pritchard-fitness-instagram-discrimination-lawsuitGoogle Scholar
Weidner, N., O’Brien, K. E., & Wynne, K. T. (2016). Social media use: Antecedents and outcomes of sharing. In Landers, N. R. & Schmidt, B. G. (Eds.), Social media in employee selection and recruitment: Theory, practice, and current challenges (pp. 79101). Springer International Publishing.Google Scholar
Willyerd, K. (2012). Social tools can improve employee onboarding. Harvard Business Review. https://hbr.org/2012/12/social-tools-can-improve-e.Google Scholar
Wilson, R. E., Gosling, S. D., & Graham, L. T. (2012). A review of Facebook research in the social sciences. Perspectives on Psychological Science, 7(3), 203220.CrossRefGoogle ScholarPubMed
Yan, J. (2011). Social media in branding: Fulfilling a need. Journal of Brand Management, 18, 688696.CrossRefGoogle Scholar
Zacher, H., Brailsford, H. A., & Parker, S. L. (2015). Micro-breaks matter: A diary study on the effects of energy management strategies on occupational well-being. Journal of Vocational Behavior, 85, 287297.CrossRefGoogle Scholar
Zetlin, M. (2018, August 23). How one young woman lost her dream job and learned the hard way to be more cautious on Twitter. Inc.com. www.inc.com/minda-zetlin/nasa-intern-homer-hickam-naomi-h-profane-tweet-twitter-internship.htmlGoogle Scholar
Zhang, L., Van Iddekinge, C. H., Arnold, J. D., Roth, P. L., Lievens, F., Lanivich, S. E., & Jordan, S. L. (2020). What’s on job seekers’ social media sites? A content analysis and effects of structure on recruiter judgments and predictive validity. Journal of Applied Psychology. https://doi.org/10.1037/apl0000490CrossRefGoogle Scholar
Zhang, X., Ma, L., Xu, B., & Xu, F. (2019). How social media usage affects employees’ job satisfaction and turnover intention: An empirical study in China. Information & Management, 56 (6), 103136. doi: https://doi.org/10.1016/j.im.2018.12.004CrossRefGoogle Scholar
Zhang, Z. J. (2012). A social software strategy for knowledge management and organization culture. OR Insight, 25, 6079.CrossRefGoogle Scholar
Zickar, M. J. (2020). Measurement Development and Evaluation. Annual Review of Organizational Psychology and Organizational Behavior, 7, 213232.CrossRefGoogle Scholar

Save book to Kindle

To save this book to your Kindle, first ensure no-reply@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×