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Chapter 20 - An Account of Service Users’ Involvement in Training Delivery on the Prevention and Management of Violence and Aggression: The Impact on Practice

from Section 6 - Engagement and Understanding

Published online by Cambridge University Press:  09 May 2023

By
Jane Obi-Udeaja ,
Kate Crosby  and
Garry Ryan
Edited by
Masum Khwaja  and
Peter Tyrer
Masum Khwaja
Affiliation:
Imperial College of Science, Technology and Medicine, London
Peter Tyrer
Affiliation:
Imperial College of Science, Technology and Medicine, London
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Summary

It is now common practice for service users to be involved in the training of students and professionals that care for them. This is recognition of the contribution that the unique insights of people’s lived experience can make to the development of practitioners. In this work, two mental health service users share their experiences of facilitating a session on the prevention and management of violence and aggression (PMVA) training delivery. The training is provided to NHS mental health inpatient ward staff and to final year mental health university degree students. The narrative takes one through the recruitment processes for the service user trainers and how they prepare and manage their session. Furthermore, the service-user trainers articulate their uneasiness about the possible effects the disclosure of their restraint experiences could have on them. Their contribution to Middlesex University PMVA team’s training delivery is evaluated through an examination of its impact on practice. From the findings, their contribution has positive impacts on ward practice. This confirms findings from other studies on service user involvement.

Keywords

Mental health nursingward practiceviolence and aggressiontraining deliveryservice-user involvementimpact on practiceinsider research
Type
Chapter
Information
The Prevention and Management of Violence
Guidance for Mental Healthcare Professionals
 , pp. 318 - 331
Publisher: Cambridge University Press
Print publication year: 2023

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