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Public Governance as Co-creation Published online by Cambridge University Press: 21 May 2021
This chapter examines the outcomes and limitations of co-creation. Promotors of co-creation are sometimes satisfied with having stimulated civic voluntarism and created processes that are gratifying for the participants, but it is also paramount to consider the collective impact of co-creation on societal problems and challenges. A systematic literature review reveals that while the drivers and dynamics of co-creation have been the subject of numerous studies, the outcomes of co-creation have received scant attention. To compensate for this neglect, this chapter aims to explain what kinds of outcomes co-creation may produce. Since co-creation is intrinsically linked to value production, we discuss the outcomes of co-creation in terms of public value outcomes. This discussion is balanced against a consideration of some of the obvious problems and limitations associated with collaborative processes of co-creation.
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