We introduce generalized triple homomorphisms between Jordan–Banach triple systems as a concept that extends the notion of generalized homomorphisms between Banach algebras given by K. Jarosz and B. E. Johnson in 1985 and 1987, respectively. We prove that every generalized triple homomorphism between $\text{J}{{\text{B}}^{*}}$-triples is automatically continuous. When particularized to ${{C}^{*}}$-algebras, we rediscover one of the main theorems established by Johnson. We will also consider generalized triple derivations from a Jordan–Banach triple $E$ into a Jordan–Banach triple $E$-module, proving that every generalized triple derivation from a $\text{J}{{\text{B}}^{*}}$-triple $E$ into itself or into ${{E}^{*}}$is automatically continuous.

We revise the concept of compact tripotent in the bidual space of a JB*-triple. This concept was introduced by Edwards and Rüttimann generalizing the ideas developed by Akemann for compact projections in the bidual of a C*-algebra. We also obtain some characterizations of weak compactness in the dual space of a JC*-triple, showing that a bounded subset in the dual space of a JC*-triple is relatively weakly compact if and only if its restriction to any abelian maximal subtriple $C$ is relatively weakly compact in the dual of $C$. This generalizes a very useful result by Pfitzner in the setting of C*-algebras. As a consequence we obtain a Dieudonné theorem for JC*-triples which generalizes the one obtained by Brooks, Saitô and Wright for C*-algebras.

We show that every Hilbert C$^*$-module $E$ is a JB$^*$-triple in a canonical way, establish an explicit expression for the holomorphic automorphisms of the unit ball of $E$, discuss the existence of fixed points for these automorphisms and give sufficient conditions for $E$ to have the density property.