The article explores factors mediating the relationship between carers and service provision, exploring the judgements and expectations that lie behind the complex and sometimes seemingly inconsistent pattern of provision for carers. The article which is based on an empirical study teases out a series of factors that structure responses in this area covering: the attitude adopted by the carer to his or her caring role; the views of the cared-for person and other kin; the impact of different relationships, of what we term ‘moral status’, and of the existence or otherwise of a separate future for the cared-for person, as well as more social structural factors such as gender, age, class and race. The significance of these is explored through their impact on the assumptions of both service providers and carers.

Recent feminist literature on care has suggested that, conceptually, it is better to dissolve the boundaries between ‘formal’ and ‘informal’ care when analysing care. This article suggests that there are policy developments taking place, both in Britain and in some of the countries of Europe, which are dissolving the boundaries between formal and informal care, particularly as far as payment for care is concerned. It is argued that, in this case, far from benefit systems being a form of ‘decommodification’ they are actually a form of ‘commodification’ of the caring relationship. The article then explores these empirical developments, considers their gendered nature and genderedimpact, and their possible consequences for the relationship between care-giver and care-recipient.

The potential of non-governmental agencies as providers of welfare services is increasingly recognised but little attention has been given to the welfare-providing role of religious congregations. This article draws on four case studies to describe and analyse the range of congregational welfare activities. Six types of welfare work are distinguished: welfare projects, indirect welfare work, informal care, informal care in an organised framework, mutual aid and social integration. Distinctive features of congregational welfare work are identified. The article concludes by discussing the implications of the findings and considering whether there is scope for expanding the contribution of congregations to the mixed economy of welfare.

Many of the difficulties of implementing the new community care policy arise from the fact that local authorities are being asked to make substantial changes on a large number of fronts. However, studies to date have tended to concentrate on only single areas of change. This article aims to provide a wide-ranging discussion of the new policy and its implementation, drawing on empirical research for illustration.

The article suggests first that it is important to situate the difficulties local authorities are experiencing in implementing the changes in the context of the unresolved tensions contained within the objectives of the reforms. The problems these issues raise for implementation are then examined in relation to two main areas: care management and assessment, and enabling, drawing on a two-year monitoring project (from mid-1992 to mid-1994) in one shire county, one inner London borough and three outer London boroughs. The article concludes by speculating on what the changes will mean for the future of social service provision.