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Beginning in the late colonial period, banking and money became a central interface between the state and its subjects, with Ugandans demanding greater access to credit. In the years after independence, the government responded to expectations of commercial liberty by using savings and loans to turn colonial subjects into credible citizens—dutiful producers of export value whose personal “banking habit” would serve the nation as a whole. Whether through the Bank of Uganda’s national currency or the Uganda Commercial Bank’s vans circling the countryside, economic citizenship tried to sidestep the nation’s lack of affective solidarities by weaving together monetary ties. For many, this was welcome, but simultaneously, these financial interdependencies limited exchange across territorial borders. As a result, some people—among them, Asians, migrants, and residents of the border regions—were cast as suspicious subverters of the nation-state. Rather than a question of merely inclusion or exclusion, this chapter shows that postcolonial citizenship worked through “enforced membership,” as national currency imposed inclusion within the state’s monopoly on valuation, sometimes with violent implications (as in the case of the 1972 expulsion of Ugandan Asians).
Nigeria has a significant gender financial inclusion gap with women disproportionately represented among the financially excluded. Artificial intelligence (AI) powered financial technologies (fintech) present distinctive advantages for enhancing women’s inclusion. This includes efficiency gains, reduced transaction costs, and personalized services tailored to women’s needs. Nonetheless, AI harbours a paradox. While it promises to address financial inclusion, it can also inadvertently perpetuate and amplify gender bias. The critical question is thus, how can AI effectively address the challenges of women’s financial exclusion in Nigeria? Using publicly available data, this research undertakes a qualitative analysis of AI-powered Fintech services in Nigeria. Its objective is to understand how innovations in financial services correspond to the needs of potential users like unbanked or underserved women. The research finds that introducing innovative financial services and technology is insufficient to ensure inclusion. Financial inclusion requires the availability, accessibility, affordability, appropriateness, sustainability, and alignment of services with the needs of potential users, and policy-driven strategies that aid inclusion.
This chapter provides additional justifications for the human right to free internet access. It shows that today internet access is practically indispensable for having adequate opportunities for the exercise and enjoyment of socio-economic and cultural human rights. Examples from around the globe provide evidence for the internet’s practical systemic indispensability for human rights to, for example, education, health care, housing (adequate standard of living), finding work, and participation in cultural life. Specific attention is paid to the differing ways in which internet access matters in developed countries (where internet access is already widespread and public services generally available) versus developing societies (in which internet access is often lacking and universal public service provision is precarious. In developed countries, internet access greatly increases opportunities to use socio-economic human rights, thereby putting those who involuntarily remain offline at risk of social, economic, or cultural exclusion. By contrast, in developing countries internet access is sometimes the only way for at least some realisation of people’s socio-economic human rights.
On 25 October 2021, Nigeria became the second country in the world, and the first in Africa, to launch a central bank digital currency. Launched with the tag line “Same Naira. More possibilities”, the Central Bank of Nigeria publicized the eNaira as having the capability to deepen financial inclusion, reduce the cost of financial transactions and support a more efficient payment system. However, more than one year after its launch, its usage is yet to gain a critical mass. This article identifies the significant challenges that make the eNaira unacceptable and potentially ineffective. First, its status as legal tender is questionable; secondly, it undermines privacy, a critical component of physical cash. Thirdly, it is incapable of wide acceptance by individuals and entities across Nigeria. The article explains each of these challenges and proposes a roadmap to the eNaira's acceptance and effectiveness.
Chapter 2 looks at transparency and fintech tools. The premise behind many so-called fintech innovations in consumer markets is to make more personalised financial products available to an often underserved and largely inexperienced cohort. Many consumers are not good at managing their day-to-day finances, selecting optimal credit products or investing for the future. Fintech products, and the applications associated with them, are commonly promoted on the basis they will use consumer data, AI capacities, and a lower cost basis to promote competition and better serve consumers, including financially excluded or vulnerable consumers. Paterson, Miller, and Lyons challenge these premises by demystifying the kinds of capacities that are possible through the fintech technologies being offered to consumers. The most common form of fintech solutions offered to consumers are credit, budgeting, and investment tools. These typically do not disrupt existing service models through the use of deep learning AI. Rather they are commonly enabled by encoding the rules of thumb used by mortgage brokers and financial advisers. They make a return through methods criticised on when deployed by social media platforms, namely on-selling data, targeted advertising, and commission-based sales. There is moreover little incentive for fintech providers to make products that benefit marginalised cohorts for whom there is minimal relevant data and little likelihood of lucrative return. The authors argue that greater transparency is required about what is being offered to consumers though fintech tools and who benefits from them, along with greater accountability for ill-founded and even sensationalised claims.
This chapter analyses the drivers of the digital financial transformation. We argue that the digital transformation of finance has been driven by the quests for (i) efficiency, (ii) financial inclusion, and (iii) sustainability. These three factors are necessarily intertwined: financial inclusion underpins long-term oriented economies, and sustainable yet inefficient and unprofitable services are doomed to fail.
The technology underpinning crypto-assets – distributed ledger technology (DLT) – has been talked about as having the potential to advance financial inclusion. This article analyses this potential, by using the literature on the underlying reasons for financial exclusion and what has worked; then juxtaposing that against the advantages of DLT and how they could be relevant in addressing the underlying reasons. The article concludes with high-level reflections on the challenges in realising the potential of DLT and the risks.
This paper examines global data on unbanked and underbanked consumers to highlight the role improved financial literacy and capability could play in motivating and enabling the safe and beneficial use of financial services. The paper uses Global Findex data, a demand-side survey on ownership and use of accounts at formal financial institutions, such as a bank or similar financial institution, or a mobile money service provider. The paper reviews the self-reported barriers to account ownership and use cited by unbanked adults and identifies the challenges faced by account owners who could not use an account without help. Together, these issues point to the importance of financial education to improve digital and financial literacy skills, in addition to product design that considers customer abilities, and strong consumer safeguards to ensure that customers benefit from financial access.
Financial inclusion depends on providing adjusted services for citizens with disclosed vulnerabilities. At the same time, the financial industry needs to adhere to a strict regulatory framework, which is often in conflict with the desire for inclusive, adaptive, and privacy-preserving services. In this article we study how this tension impacts the deployment of privacy-sensitive technologies aimed at financial inclusion. We conduct a qualitative study with banking experts to understand their perspectives on service development for financial inclusion. We build and demonstrate a prototype solution based on open source decentralized identifiers and verifiable credentials software and report on feedback from the banking experts on this system. The technology is promising thanks to its selective disclosure of vulnerabilities to the full control of the individual. This supports GDPR requirements, but at the same time, there is a clear tension between introducing these technologies and fulfilling other regulatory requirements, particularly with respect to “Know Your Customer.” We consider the policy implications stemming from these tensions and provide guidelines for the further design of related technologies.
This paper purports to study the enormous proliferation of fintech online peer-to-peer (P2P) lending in Indonesia, along with their risks and the prevailing regulations of fintech online P2P lending. This article also suggests a varied spectrum of regulatory actions for regulating online P2P lending as an approach to increase consumer protection and stimulate the growth of Indonesia’s financial inclusion. It highlights the regulative risks and challenges of fintech online P2P lending in Indonesia and has discovered various spectra of regulatory responses that the Indonesian government can practise to regulate this potential industry. Solid recommendations were also given to regulators to better develop the present regulatory framework. This paper adds to the literature on the prevailing practice of online P2P lending by offering a legal outlook involving legal protection and the newly emerging fintech industry from an Indonesian context.
The Women, Peace and Security (WPS) agenda and women's participation in peace processes are strongly supported by states. Yet financing to support the implementation of WPS has lagged behind overt international commitments to the agenda. WPS scholars and practitioners have highlighted the funding shortfalls for enabling WPS implementation and continued under-investment in gender-inclusive peace. In this article, we ask how much are donor states financially backing the implementation of gender-inclusive peace agreements which they promote? We use a high ambiguity-conflict model of policy implementation to explore the mechanisms of bilateral and multilateral financing for gender-inclusive peace. We trace to what extent international investments are supporting specific gender provisions in two progressive gender-inclusive peace processes, the 2016 Colombian Peace Agreement and 2015 Comprehensive Peace Agreement in the Philippines. In both case studies, we reveal a drastic gap between the international donor rhetoric and the funding. Patterns of financial investment do not follow nor support the life cycle of inclusive peace processes. We suggest key strategies for further research to address this policy and recommend that all gender provisions of peace agreements be monitored in-country and all gender-responsive investments be tracked and evaluated.
In the digital age, financial inclusion continues to be connected to social inclusion. While most personal financial transactions are shifting from cash currency to digital transactions, we must ensure that marginalized members of society are not unbanked and excluded from financial opportunities. Many countries are declaring their intention to transform to cashless societies. India is one such country. As a case study, we investigated rural Indian villages that declared themselves as cashless to assess the financial reality of villagers. We conducted a survey of households (N=3,159) within villages across seven Indian states. In each state, we studied a village that was officially declared cashless and a nearby comparison village. Our findings suggest that the comparison villages did as well as the cashless villages, as financial inclusion via digital banking was minimal to nonexistent. Alongside significant state variations, we found that financial literacy and online access were the best predictors of performing any digital banking activity. This study concludes with a warning against rushing toward digital banking and the formation of cashless societies, as marginalized populations may be excluded.
Innovative services such as mobile payments are potentially transformative because they can increase access to financial services, especially in developing countries. However, such innovations can disrupt the financial services ecosystem, prompting regulators to respond in different ways. These regulatory responses often have a significant impact on the success of such innovative services. Using Nigeria's regulatory approach as a case study, this article highlights specific lessons that should inform future attempts at regulating mobile payments.
There are many services and utilities that would benefit from a public option because markets are either monopolized or failing. Whatever the merits of the public option in other fields, the banking system is undemocratic without a public option. This is because most basic banking services – deposit-taking, financial transactions, lending – operate using a federal government platform, network, or guarantee. Federal government support is not a mere subsidy because the federal infrastructure does not simply enhance bank profits, but it makes the entire modern banking enterprise possible. In other words, this framework not only enhances, but enables modern banking markets. Most of this support, like FDIC insurance, is invisible to the average consumer and usually unnecessary whole some of this support is implicit and rare like the bank bailouts. All of it is meant to induce public trust and participation in the banking sector. Scholars have called banks “a franchise” and courts have called them “instrumentalities” of the federal government. Banks are granted a charter to operate by the federal government, which allows them to “plug in” to the government payments and credit structure. Thus, the hidden monopoly power in the banking sector is the federal government, making it essential to provide access to all.
In this study, we examine disparities in financial development at the regional level in India. The major research questions of the study are: how do we measure the level of financial development at the sub-national level? How unequal is financial development across the states? Does it vary by ownership of financial institutions? To explore these research questions, our study develops a composite banking development index at the sub-national level for three different bank groups – public, private and foreign for 25 Indian states covering 1996–2015. Our findings suggest that despite reforms, banking development is significantly higher in the leading high income and more developed regions compared to lagging ones. Furthermore, we find that all bank groups including public banks are concentrated more in the developed regions. Overall, over the years the position of top three and bottom three states in the aggregate banking index have remained unchanged reflecting lop-sidedness of regional development. We also note improvement in the ranking of some north-eastern states during the period 2009–15.
One of the major problems in the world nowadays is the lack of access to financing for the lower classes, and in developing countries this issue also affects a big part of the middle class. In this chapter, we will analyze innovations that have been implemented in Latin America to help solve the problem of lack of financing in the population of scarce resources, and the companies or organizations behind these innovations. We study companies that are innovative not only in their business model, their group lending work, but also in their social commitment and their integral way of attacking the problem with education and other elements. Additionally, technology has played an important role in the innovation of microfinance institution mainly for the MOP. This chapter analyzes some of the most recent and innovative strategies that microfinancial organizations, dedicated mainly to the MOP population, have created to increase access to their services, and therefore, to improve the financial inclusion of this segment of the population.
Using a series of case studies, we analyze innovative business models aiming primarily at financial inclusion of the LAC MOP segment through consumer goods purchases, simultaneously securing scalability and stakeholder´s profitability. These models simultaneously optimize social and financial returns through the interchangeable use of stakeholder’s resources and capabilities and clear alignment of their interests. Financial institutions absorb consumer goods companies into the value chain as distributors of their (financial) products and services to MoP using the company’s existing distribution channels and their established reputation. Consumer goods companies expand their offers with, for them, unorthodox financial tools and services, financially formalizing and including MOP members while increasing their customer-focus flexibility and sales.Finally, we provide lessons on how to develop inclusive businesses achieving direct developmental impacts through the provision of essential goods, services, and jobs, unlocking new forms of innovation and entrepreneurial activity critical to accelerating inclusive growth of emerging markets.
This article discusses the challenges affecting the achievement of financial inclusion for the poor and low-income earners in South Africa. The concept of financial inclusion could be defined as the provision of affordable financial products and services to all members of the society by the government and/or other relevant role-players such as financial services providers. This article identifies unemployment, poverty, financial illiteracy, over-indebtedness, high bank fees, mistrust of the banking system, lack of relevant national identity documentation and poor legislative framework for financial inclusion as some of the challenges affecting the full attainment of financial inclusion for the poor and low-income earners in South Africa. Given these flaws, the article highlights the need for the government, financial institutions and other relevant stakeholders to adopt legislative and other measures as an antidote to financial exclusion and poverty challenges affecting the poor and low-income earners in South Africa.
Digital financial-inclusion platforms have gained increasing attention as instruments for economic growth that also contribute to development goals such as poverty reduction and gender equality. One of the most acclaimed digital financial platforms to date is M-Pesa (M for mobile, pesa is Swahili for money) in Kenya – a mobile-phone-enabled money-transfer service realised via a public–private partnership between the UK's Department for International Development, Vodafone and its local partner, Safaricom. Since its launch in 2007, M-Pesa has grown at a phenomenal rate and it is now used by over 70 per cent of the Kenyan population. Bringing together socio-legal enquiry, feminist political economy analysis and post-colonial literature, this paper discusses M-Pesa's inclusionary regulatory arrangements and examines their implications for gender equality. It shows that, while these arrangements contribute to including women in the formal financial system, they fail to adopt the redistributive measures necessary to address the gendered socio-economic disadvantages that cause and reproduce financial exclusion.
Financial inclusion has arisen as an important social policy agenda over the past twenty years. A scholarly literature has emerged that is very critical of financial inclusion, seeing it as part of the financialisation of the everyday. Often, this theoretical literature makes little reference to how financial inclusion was developing in practice. Conversely, much of the policy literature does not refer to theoretical controversies about financial inclusion. The result is that the theoretical and policy literatures are developing in isolation from one another. This article suggests that it would be much better if there were greater mixing between these different literatures. The scholarly literature can inform the direction of policy and the applied literature can develop more nuanced versions of financialisation.