The Netherlands recently experienced a crisis in childcare benefits, leading to ‘unprecedented injustice’ for many parents falsely accused of defrauding the childcare benefit system. This crisis highlights multiple barriers in parents’ ability to access childcare already evident prior to the crisis, including the far-reaching digitalisation of social policies and childcare benefits in particular. Digitalisation can make parents feel childcare services are less accessible, thereby creating or exacerbating existing inequalities in childcare use. Parents may also lack the skills needed to navigate complex application procedures, which can affect their perceived access to childcare benefits, particularly in market-led systems with greater reliance on government benefits to cover the high costs of childcare. Extending recent research on childcare capabilities, we investigate the extent to which digital and functional literacy affect parents’ perceived access to childcare benefits in the Netherlands. The results from our exploratory quantitative analysis provide a starting point for understanding the understudied relationships between digitalisation, parents’ abilities to navigate complex childcare or other policy systems, and their (perceived) ability to access childcare benefits. We use these findings to develop multiple future research recommendations in the childcare policy literature.

Three academic and one law firm librarian, Susan Boyle, Virginia Conrick, Pattie Punch, and Ann O'Sullivan collaborated to create a ‘Lawyering Toolkit’. It was devised to support learners on the legal lifecycle from higher education to the corporate sphere and beyond. Arranged by skills level, it was imagineered via the online BIALL Irish Group meetings during the Covid pandemic. Learning steps were visually scaffolded in LibGuides to build a quick reference platform. This article describes how the Toolkit proof-of-concept developed through experiential reflection and shared discussion. It tracks the construction of a prototype to presentation at BIALL Conference 2022 and incorporates feedback from the conference and the BIALL Irish Group. It is envisaged that the Lawyering Toolkit will ensure a more collaborative and consistent approach to legal information literacy in the Republic of Ireland.

Virtual exchange (VE) is an ideal venue for digital literacy skills development (Fuchs, Hauck & Müller-Hartmann, 2012) and for critical digital literacy (CDL) (Hauck, 2019). Yet literacy is a fluid, deictic term, the meaning of which is context dependent, and digital literacies need to be defined and conceptualised within a specific context. Recent CALL literature highlights the interest in CDL from various perspectives, but how CDL is conceptualised by the VE participants themselves is not explored. Participants of this study were 37 trainee English language teachers in the UK and Turkey who joined a 6-week VE. Their ongoing reflections on CDL were captured through reflective e-portfolio entries following each VE task. Thematic analysis revealed four components of CDL in this specific VE: (1) participants’ awareness of digital affordances for self-expression, (2) semiotic and interactional means to build connections, (3) ensuring inclusiveness of all community members, and (4) implications of socio-political contexts of each participant for meaning-making and interaction. We conclude that in future pedagogical implementations of VE, facilitators can foster trainee teachers’ CDL development through more closely guided and informed reflection on the four themes presented in this paper. As such, this study makes a novel contribution to our understanding of CDL in VE settings for ELT teacher education by offering a social semiotic second language acquisition orientation within an interpretivist paradigm.

Digital literacy is receiving increased scholarly attention as a potential explanatory factor in the spread of misinformation and other online pathologies. As a concept, however, it remains surprisingly elusive, with little consensus on definitions or measures. We provide a digital literacy framework for political scientists and test survey items to measure it with an application to online information retrieval tasks. There exists substantial variation in levels of digital literacy in the population, which we show is correlated with age and could confound observed relationships. However, this is obscured by researchers’ reliance on online convenience samples that select for people with computer and internet skills. We discuss the implications of these measurement and sample selection considerations for effect heterogeneity in studies of online political behavior. We argue that there is no universally applicable formula for selecting a given non-probability sample or operationalization of the concept of digital literacy; instead, we conclude, researchers should make theoretically informed arguments about how they select both sample and measure.

This article outlines a model for teaching undergraduate and graduate archaeology students the skills for working with open-access archaeological data and using digital tools for analysis. Due to the often limited opportunities for students to learn methods directly for data reuse, large archaeological datasets remain stagnant and unused in digital archives. The bloat of unused data stands as a major ethical hurdle in heritage fields. This article explores an approach for addressing this issue, which is to incorporate data and digital literacy training into standard archaeological curricula. This approach consists of covering a wide range of topics that contribute to digital and data fluency that include both practical digital skills and discussions aimed at contextualizing the tools into larger, ethical, and sociopolitical frameworks. This article offers summaries of the activities and tutorials developed for this project and provides open access to all of the resources for future use.

In many parts of the world, older adults continue to face significant barriers to digital inclusion, but the source of that inequality is not well understood. However, we do not know enough about differences among older people seeking to improve their digital skills. Examining the impact of a national three-year digital inclusion programme reaching more than 580,000 older adults in Australia, this study explores factors that affect digital skills and literacy later in life. A mixed-methods approach involving a two time-point survey (N = 337) along with participant interviews (N = 30) examined the effectiveness of programme elements. A latent class analysis was applied to examine differences in the way older adults engage with digital technologies. Qualitative analysis helped to detail those differences. Programme outcomes were far from uniform, reflecting diverse motivations, lifecourse experiences, needs and capabilities among older adults, countering much existing research that tends to elide those differences. With reference to the concept of situated literacies, we highlight the importance of life experiences, needs and motivations to the outcomes of digital inclusion interventions. Our findings emphasise the need to disaggregate older adult internet users, and account for differences in life experiences, needs and motivations in the design and delivery of digital inclusion interventions at scale.

While life expectancy increases in developed countries and there is evidence that demonstrates the potential of the internet to optimise or compensate for the losses associated with ageing, there is a high proportion of older people who continue to be disconnected from the digital world. In this scenario, the technological support offered by public institutions has the potential to be an accessible source for the digital literacy of older people. This study, using the model of digital inequality, had the aim of analysing the ability of these institutional supports to determine and predict the digital inclusion of older people. The sample was retired adults (over 54 years) residing in Spain who are users of technological support services in four organisational contexts: nursing homes, senior community centres, University Programs for Seniors and adult education programmes. Through binary logistic regression analysis, we found that the ability of the availability of literacy support to determine and predict access, autonomy, skills and use of the internet for social connectivity depends on the social and organisational context of the technology support service. These findings support empirically the situated nature of technological support for the digital inclusion of older people and provide a useful comparative vision for the design of accessible support services adapted to the needs of its users.

Digital technological innovations make new types of responses to conflict-related sexual violence (CRSV) possible, bringing with them both potential promises and pitfalls. Aiming to provide a conceptual starting point for further analysis, this article problematizes the trend towards data extraction in exchange for aid, protection and justice, and argues for the importance of complementing technology-driven approaches to the struggle against CRSV with the inclusion of strategies for user participation and investment in digital literacy as key aspects of the response. To explore how the digital turn shapes the struggle against CRSV, the article offers a three-part analytical framework. First, the article unpacks how digital technologies create corresponding “digital bodies” – comprised of images, information, biometrics and other data stored in digital space – which represent the bodies of individuals affected by sexual violence, and which interplay with the risks posed upon the physical bodies of those facing CRSV. Second, the article maps out the role of digital technologies in a cycle of intervention, including prevention of, response to, documentation of and accountability for CRSV. Third, recognizing the increasing importance of data governance to the struggle against CRSV, the article considers how divergent humanitarian, human rights and international criminal law approaches to data may create different pathways for CRSV data. This could also give rise to new tensions in how international actors approach CRSV.

“Clickbait” media has long been espoused as an unfortunate consequence of the rise of digital journalism. But little is known about why readers choose to read clickbait stories. Is it merely curiosity, or might voters think such stories are more likely to provide useful information? We conduct a survey experiment in Italy, where a major political party enthusiastically embraced the esthetics of new media and encouraged their supporters to distrust legacy outlets in favor of online news. We offer respondents a monetary incentive for correct answers to manipulate the relative salience of the motivation for accurate information. This incentive increases differences in the preference for clickbait; older and less educated subjects become even more likely to opt to read a story with a clickbait headline when the incentive to produce a factually correct answer is higher. Our model suggests that a politically relevant subset of the population prefers Clickbait Media because they trust it more.

While there is a popular belief that the digital generation is immersed in and adept at using digital media, recent studies point to a large variation among young people in their appropriation of digital technologies. This study examined the patterns of, and reasons for, infrequent use of digital technology among the younger generation, by conducting semi-structured interviews with 19 school-aged Australian youth. Infrequent users focused narrowly on a small number of applications and did not explore the wide range of available activities. This was mainly due to their lack of confidence and the perceived irrelevance of digital technologies to their lives. Most participants in this study had chosen a vocational path where computers and the internet were not integral to their everyday learning experience. This deterred them from improving their digital media literacy. Based on observations, I argue that it is not sufficient merely to provide access to digital media; rather, users need motivation, skills and perceived benefits in order to utilise this technology fully. In the case of school-aged youth, schoolwork as well as their peer group culture influences how they situate themselves in the digital environment that surrounds them.