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Series:   Elements in Public and Nonprofit Administration

Court-Ordered Community Service

The Experiences of Community Organizations and Community Service Workers

Published online by Cambridge University Press:  09 January 2025

Rebecca Nesbit ,
Su Young Choi  and
Jody Clay-Warner
Rebecca Nesbit
Affiliation:
University of Georgia
Su Young Choi
Affiliation:
University of Georgia
Jody Clay-Warner
Affiliation:
University of Georgia

Summary

Community service is a common court-ordered sanction in many countries. Individuals sentenced to community service must work a specified number of uncompensated hours at an approved community agency, typically as a condition of probation. A core expectation of court-ordered community service is that the community agencies benefit from this labor. However, very little research examines the organizational and interpersonal dynamics involved when community organizations work with court-ordered community service workers. What are local public and nonprofit organizations' experiences with court-ordered community service workers? How do the workers, themselves, experience court-ordered community service within community agencies? We address these questions through interviews with 31 volunteer managers and 34 court-ordered community service workers in two court jurisdictions in Northeast Georgia. We frame our findings within the volunteer management literature and suggest practices that could improve experiences for both the court-ordered community service worker and the community organization.
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Keywords

probationcommunity service workvolunteer managementcourt-ordered volunteerscourt-mandated community service
Type
Element
Information
Series: Elements in Public and Nonprofit Administration
Online ISBN: 9781009631778
Publisher: Cambridge University Press
Print publication: 30 January 2025

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