Hostname: page-component-78c5997874-t5tsf Total loading time: 0 Render date: 2024-11-11T11:59:03.203Z Has data issue: false hasContentIssue false

Perceived Organisational Support: A Cross-National Comparative Study Between Ghanaian and Finnish Industrial Workers

Published online by Cambridge University Press:  20 July 2015

Seth Ayim Gyekye*
Affiliation:
Department of Psychology, Sheffield Hallam University, Sheffield, UK
Mohammad Haybatollahi
Affiliation:
Department of Real Estate, Planning and Geoinformatics, Aalto University, Espoo, Finland
*
Address for correspondence: Gyekye Ayim Seth (GAS), Department of Psychology, Sheffield Hallam University, Collegiate Campus, UK, S10 2BP. Email: s.gyekye@shu.ac.uk
Get access

Abstract

Perceived organisational support (POS) refers to an employee's perception concerning the degree to which organisational management values their contributions and cares about their wellbeing. Despite the influence of culture on organisational behaviour, there is still a paucity of culture-comparative studies. The study investigated POS from a cross-national perspective with Ghanaian and Finnish industrial workers. We hypothesised and tested a model predicting differences on POS using a cross-sectional data of Ghanaian (N = 320) and Finnish (N = 520) industrial workers. The data were collected with Eisenberger, Fasolo, and LaMastro's (1990) Survey of Perceived Organizational Support. Correlational analyses, t-test and hierarchical regression analyses were used to test four hypotheses. The relationships between employee demographic factors and POS were also analysed. The hierarchical regression analysis revealed worker demographic variables as impacting more significantly on POS among Ghanaian workers. Contrary to our expectations, Ghanaian workers perceived more managerial support than their Finnish counterparts. Structural equation modelling revealed job satisfaction as a mediator in these relationships. Path analysis performed to identify specific variables that were moderated by culture revealed organisational position and job satisfaction as potential variables. The theoretical and practical implications of the study are discussed.

Type
Articles
Copyright
Copyright © Australian Psychological Society Ltd 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Adler, N.J. (2002). International dimensions of organizational behaviour (4th ed.). Cincinnati, OH: South Western College Publishing.Google Scholar
Allen, D.G., Shore, L.N., & Griffeth, R.W. (2003). The role of perceived organizational support and supportive human resources practices in the turnover process. Journal of Management, 29, 99118.Google Scholar
Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behaviour, 24, 491509.CrossRefGoogle Scholar
Baron, R.M., & Kenny, D.A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51, 11731182.Google Scholar
Blau, P. (1964). Exchange and power in social life. New York: Wiley.Google Scholar
Bochner, S., & Hesketh, B. (1994). Power distance, individualism/collectivism, and job-related attitudes in a culturally diverse work group. Journal of Cross-Cultural Psychology, 25, 233257.Google Scholar
Brislin, R.W. (1970). Back translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1, 185216.CrossRefGoogle Scholar
Crampton, S.M., & Wagner, J.A. (1994). Percept-precept inflation in micro organizational research: An investigation of prevalence and effect. Journal of Applied Psychology, 79, 6776.Google Scholar
Dolbier, C.L., Webster, J.A., McCalister, K.T., Mallon, M.W., & Steinhardt, M.A. (2005). Reliability and validity of a single-item measure of job satisfaction. American Journal of Health Promotion, 19, 194198.Google Scholar
Eisenberger, R., Armeli, S., Rexwinkle, B., Lynch, P., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 4251.CrossRefGoogle ScholarPubMed
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812820.Google Scholar
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75, 5159.Google Scholar
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500507.CrossRefGoogle Scholar
Farh, J-L., Hackett, D.R., & Liang, J. (2007). Individual-level cultural values as moderators of perceived organizational support-employee outcome relationships in China: Comparing the effects of power-distance and traditionality. Academy of Management Journal, 50, 715729.Google Scholar
Gelfand, M.J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. In Posner, M.I. & Rothbart, M.K. (Eds.), Annual review of psychology (vol. 58, pp. 479514). Palo Alto, CA: Annual Reviews.Google Scholar
Gouldner, A.W. (1960). The norm of reciprocity. American Sociological Review, 25, 161178.CrossRefGoogle Scholar
Gyekye, A.S. (2001). The self-defensive attribution theory revisited: A culture comparative analysis between Finland and Ghana in the work environment. Helsinki: University of Helsinki Printing Press.Google Scholar
Gyekye, A.S. (2005). Workers’ perceptions of workplace safety and job satisfaction. International Journal of Occupational Safety and Ergonomics, 11, 291302.Google Scholar
Gyekye, A.S. (2006). Organisational tenure and safety perceptions: A comparative analysis. Journal of Occupational Health and Safety — Australia and New Zealand, 22, 359371.Google Scholar
Gyekye, A.S., & Salminen, S. (2007). Workplace safety perceptions and perceived organizational support. Do supportive perceptions influence safety perceptions? International Journal of Occupational Safety and Ergonomics, 13, 103114.Google Scholar
Gyekye, A.S., & Salminen, S. (2009). Perceived organizational support: An African perspective. Journal of Applied Social Psychology, 39, 26512668.Google Scholar
Gyekye, A.S., Salminen, S., & Ojajarvi, A. (2012). A theoretical model to ascertain determinates of occupational accidents among Ghanaian industrial workers. International Journal of Industrial Ergonomics, 42, 233240.Google Scholar
Gyekye, A.S., & Haybatollahi, M. (2015). Organizational justice: Antecedents and consequences among Ghanaian industrial workers. International Journal of Organization Theory and Behaviour, 18 (2), 177205.CrossRefGoogle Scholar
Hair, J.F. Jr, Anderson, R.E., Tatham, R.L., & Black, W.C. (1995). Multivariate data analysis with readings. Upper Saddle River, NJ: Prentice Hall.Google Scholar
Hofstede, G. (1984). Culture's consequences. New York: Newbury.Google Scholar
Hofstede, G. (2002). Cultures and organisations: Software of the mind. London: McGraw-Hill.Google Scholar
Hom, P.W., & Griffeth, R.W. (1995). Employee turnover. Cincinnati, OH: South-Western College Publishing.Google Scholar
Hulin, C.L. (2001). Lessons from I/O psychology. In Brett, J.M. & Drasgow, F.D. (Eds.), Psychology of work: Theoretically based empirical research (pp. 322). Mahwah, NJ: Erlbaum.Google Scholar
House, R.J., Hanges, J.P., Javidan, M., & Dorfman, P.W. (2004). Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage Publications.Google Scholar
Judge, T., Bono, J., & Locke, E. (2000). Personality and job satisfaction: The mediating role of job characteristics. Journal of Applied Psychology, 85, 1734.Google Scholar
Kelloway, E.K. (1998). Using LISREL for structural equation modelling. Thousand Oaks. CA: Sage Publications.Google Scholar
Kirkman, B.L., Chen, G., Farh, J-L., Chen, Z.X., & Lowe, K.B. (2009). Individual power-distance orientation and follower reactions to transformational leaders: A cross-level, cross-cultural examination. Academy of Management Journal, 52, 744764.Google Scholar
Lam, S.S., Schaubroeck, J., & Aryee, S. (2002). Relationship between organizational justice and employee work outcomes: A cross-national study. Journal of Organizational Behaviour, 23, 118.Google Scholar
Lee, C., Pillutla, M., & Law, K.S. (2000). Power distance, gender and organizational justice. Journal of Management, 26, 685704.Google Scholar
Locke, E. (1970). What is job satisfaction? Organizational Behaviour and Human Performances, 3, 309336.Google Scholar
Mathieu, J., & Zajac, D. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organisational commitment. Psychological Bulletin, 2, 171194.Google Scholar
McSweeney, B. (2002). Hofstede's model of national cultural differences and their consequences: A triumph of faith — a failure of analysis. Human Relations, 55, 89118.Google Scholar
Meyer, J.P., Stanley, D.J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 2052.Google Scholar
Nagy, M.S. (2002). Using a single item approach to measure facet of job satisfaction. Journal of Occupational and Organizational Psychology, 75, 7786.Google Scholar
Ng, W.H., & Feldman, D.C. (2010). Organizational tenure and job performance. Journal of Management, 36, 12201250.CrossRefGoogle Scholar
Perryer, C., Jordan, C., Firns, I., & Travaglione, A. (2010). Predicting turnover intentions: The interactive effects of organizational commitment and perceived organizational support. Management Research Review, 33, 911923.CrossRefGoogle Scholar
Podsakoff, P.M., MacKenzie, S.B., Paine, J.B., & Bachrach, D.G. (2000). Organizational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513563.CrossRefGoogle Scholar
Porter, L.W., & Lawler, E.E. (1968). Managerial attitudes and performance. Homewood, IL: Irwin.Google Scholar
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 91, 689695.Google Scholar
Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825836.CrossRefGoogle Scholar
Riggle, R.J., Edmondson, D.R., & Hansen, J.D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62, 10271030.Google Scholar
Sidanius, J., & Pratto, F. (2001). An intergroup theory of social hierarchy and oppression. Cambridge, UK: Cambridge University Press.Google Scholar
Smith, P.C., Kendall, L.M., & Hulin, C.L. (1969). Measurement of satisfaction in work and retirement. Chicago: Rand-McNally.Google Scholar
Tabachinck, B.G., & Fidell, L.S. (2007). Using multivariate statistics. Boston: Allyn and Bacon.Google Scholar
Triandis, H.C. (1996). The psychological measurement of cultural syndromes. American Psychologist, 51, 407415.CrossRefGoogle Scholar
Tsui, A.S., & O'Reilly, C. (1989). Beyond simple demographic effects: The importance of relational demography in superior-subordinate dyads. Academy of Management Journal, 32, 402423.Google Scholar
Tsui, A.S., Nifadkar, S.S., & Ou, A.Y. (2007). Cross-national, cross-cultural organizational behaviour research: Advances, gaps, and recommendations. Journal of Management, 33, 426478.Google Scholar
Tucker, S., Chmeil, N., Turner, N., Hershcovis, S., & Stride, C. (2008). Perceived organizational support for safety and employee safety voice: The mediating role of co-worker support for safety. Journal of Occupational Health Psychology, 13, 319330.Google Scholar
Wayne, S.J., Shore, L.M., Bommer, W.H., & Tetrick, L.E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader–member exchange. Journal of Applied Psychology, 87, 590598.Google Scholar
Zagenczyk, T.J., Scott, K.D., Gibney, R., Murrell, A.J., & Thatcher, J.B. (2010). Social influence and perceived organizational support: A social networks analysis. Organizational Behaviour and Human Decision Processes, 111, 127138.CrossRefGoogle Scholar