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Claims / Injury Management and Rehabilitation for Injured Workers: Initial Results of a Partnership Approach

Published online by Cambridge University Press:  20 February 2017

Christine Roberts-Yates*
Affiliation:
Flinders University of South Australia, Australia
*
School of Medicine, Faculty of Health Services, Flinders University of South Australia, GPO Box 2100, Adelaide SA 5001, Australia
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Abstract

Acritical life event such as a significant work injury imposes on the individual a heavy burden in terms of suffering, social exclusion, stigmatisation, negative role transition, and emotional, and financial costs. Such events, therefore, have multi-level implications relating to the functional restoration of workers, the professional efficacy of their service providers, industry productivity and economic viability at individual, organisational, community and state levels. In accord with this viewpoint, discussions have been held with a range of the key stakeholders, including employers, workers, case managers, WorkCover personnel and vocational and medical providers from which a larger research study has been designed. This paper sets the scene for an investigation into a learning partnership approach to claims / injury management and rehabilitation that is pragmatic, timely and consistent in fundamental principles, and which links well with the treating medical experts, employers, insuring agents, workers and close family members involved.

Type
Articles
Copyright
Copyright © Cambridge University Press 2002

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