Hostname: page-component-cd9895bd7-gvvz8 Total loading time: 0 Render date: 2024-12-26T15:45:11.508Z Has data issue: false hasContentIssue false

Factors influencing workplace accommodations requests among employees with visual impairments

Published online by Cambridge University Press:  07 December 2021

Shengli Dong*
Affiliation:
Florida State University
Madison Mullins
Affiliation:
Florida State University
Ian Ostrowicz
Affiliation:
Florida State University
*
*Corresponding author. Email: sdong3@fsu.edu
Get access

Abstract

People with visual impairments experience various challenges in the workplace such as under-employment, structural, and attitudinal barriers. Workplace accommodations are instrumental in assisting individuals to complete essential functions of their jobs and to increase job tenure and satisfaction. However, workplace accommodations are under-utilized. The current study examined influences of psychosocial and demographic factors on decisions to request accommodations amongst people with visual impairments. Participants included 116 people with visual impairments (e.g., female = 63.9%, Caucasian = 81%) from agencies and organizations serving people with visual impairments within United States. The results following logistic regression show that increased levels of psychosocial factors (i.e., self-efficacy in requesting accommodations and goal setting, non-personal cost related to accommodation, knowledge related to Americans with Disabilities Act (ADA), and accommodation policies and procedures) predicted participants’ decision to request accommodations. In addition, participants aged 55 or more and those with a high school degree or lower were less likely to request accommodations. Rehabilitation interventions for enhancing work participation self-efficacy in employees with visual impairment, as well as knowledge on ADA and accommodation policies and procedures, would create a more inclusive and accepting work environment for employees with visual impairment.

Type
Articles
Copyright
© The Author(s), 2021. Published by Cambridge University Press and The Australian Journal of Rehabilitation Counselling

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Footnotes

We acknowledge that this manuscript is an original work that has not been submitted to nor published anywhere else. We have read and approved the paper and have met the criteria for authorship as established by the International Committee of Medical Journals Editors and the discussion provided by the International Committee of Medical Journal editors on overlapping publications.

References

Abu-Bader, S. H. (2010) Advanced and multivariate statistical methods for social science research with a complete SPSS guide. Lyceum Books.Google Scholar
Anderson, S. E., & Williams, L. J. (1996). Interpersonal, job, and individual factors related to helping processes at work. Journal of Applied Psychology, 81(3), 282296. https://doi.org/10.1037/0021-9010.81.3.282 CrossRefGoogle Scholar
Antonelli, K., O’Mally, J., & Steverson, A. (2018). Participants experiences in an employment mentoring program for college students with visual impairments. Journal of Visual Impairment and Blindness, 112(3), 274286. https://doi.org/10.1177/0145482X1811200306 CrossRefGoogle Scholar
Baldridge, D. C. (2001). The everyday ADA: The influence of requesters’ assessments on decisions to ask for needed accommodation. (Publication No. 3023455) [Doctoral dissertation, University of Connecticut]. ProQuest Dissertations Publishing.Google Scholar
Baldridge, D. C., & Swift, M. L. (2013). Withholding requests for disability accommodation: The role of individual differences and disability attributes. Journal of Management, 39(3), 743762. https://doi.org/10.1177/0149206310396375 CrossRefGoogle Scholar
Baldridge, D. C., & Veiga, J. (2001). Toward a great understanding of the willingness to request an accommodation: Can requesters’ beliefs disable the Americans with disability act? Academy of Management Review, 26(1), 8599. https://doi.org/10.2307/259396 CrossRefGoogle Scholar
Baldridge, D. C., & Veiga, J. F. (2006). The impact of anticipated social consequences on recurring disability accommodation requests. Journal of Management, 32, 158179.CrossRefGoogle Scholar
Bruno, M. M. G. & do Nascimento, R. A. L. (2019). Accessibility policy: What people with visual impairment say. Educação & Realidade, Porto Alegre, 44(1), 115. http://doi.org/10.1590/2175-623684848 Google Scholar
Coffey, M., Coufopoulos, A., & Kinghorn, K. (2014). Barriers to employment for visually impaired women. International Journal of Workplace Health Management, 7(3), 171185. https://doi.org/10.1108/IJWHM-06-2013-0022 CrossRefGoogle Scholar
Colella, A. (2001) Coworker distributive fairness judgments of the workplace accommodation of employees with disabilities. Academy of Management Review, 26(1), 100116. https://doi/org/ 10.2307/259397 CrossRefGoogle Scholar
Crawford, J. R., & Henry, J. D. (2004) The positive and negative affect schedule (PANAS): Construct validity, measurement properties and normative data in a large non-clinical sample. British Journal of Clinical Psychology, 43(1), 245265. https://doi.org/10.1348/0144665031752934 CrossRefGoogle Scholar
Dong, S. (2011). Impact of self-efficacy, outcome expectations and affect on requesting job accommodations among individuals with disabilities (Doctoral dissertation). Available from ProQuest Dissertation and Theses database. (No. 3495374).Google Scholar
Dong, S., & Guerette, A. (2013). Workplace accommodations, job performance and job satisfaction among individuals with sensory disabilities. The Australian Journal of Rehabilitation Counseling, 19(1), 120. https://doi.org/10.1017/jrc.2013.1 CrossRefGoogle Scholar
Dong, S., Fabian, E., & Xu, J. (2016). Requesting workplace accommodations: Impact of self-efficacy, outcome expectations and positive affect. Journal of Rehabilitation Psychology, 61, 371379.CrossRefGoogle ScholarPubMed
Dong, S., Guerette, A., Warner, A., Zalles, M. Z., & Mamboleo, G. (2017). Barriers in accommodation process among individuals with visual impairments. Journal of Rehabilitation, 83(2), 2735.Google Scholar
Dong, S., Mamboleo, G., & Davis, W. (2020). Differences in workplace accommodations requests among college and high school graduates. The Journal of Rehabilitation, 86(4), 414.Google Scholar
Florey, A. T. (1998). Decisions to make an accommodation request: Theory and evidence from the perspective of employees with disabilities. Unpublished doctoral dissertation, University of Texas at Arlington. Dissertation & Theses.Google Scholar
Frank, J. J. (2000). Requests by persons with visual impairment for large-print accommodation. Journal of Visual Impairment & Blindness, 94(11), 716719. https://doi.org/10.1177/0145482X0009401106 CrossRefGoogle Scholar
Frank, J. J., & Bellini, J. L., (2005). Barriers to the accommodation request process of the Americans with Disabilities Act. Journal of Rehabilitation, 71(2), 2839. https://doi.org/290048332 Google Scholar
Gamble, M. J., Dowler, D. L., & Hirsh, A. E. (2004). Informed decision making on assistive technology workplace accommodations for people with visual impairments. Work, 23(2), 123130.Google ScholarPubMed
Golub, D. B. (2006). A model of successful work experience for employees who are visually impaired: The results of a study. Journal of Visual Impairment & Blindness, 100(12), 715725. https://doi.org/10.1177/0145482x0610001203.CrossRefGoogle Scholar
Harlan, S. L., & Robert, P. M. (1998). The social construction of disability in organizations. Work and Occupations, 25(4), 397435. https://doi.org/10.1177/0730888498025004002 CrossRefGoogle Scholar
Hollins, M. (1989). Understanding blindness: An integrative approach. Lawrence Erlbaum Associates, Inc.Google Scholar
Job Accommodation Network (JAN, n.d.) Vision impairment. https://askjan.org/limitations/Vision-Impairment.cfm Google Scholar
Karoly, P., & Ruehlman, L. S. (1995). Goal cognition and its clinical implications: Development and preliminary validation of four motivational assessment instruments. Assessment, 2(2), 113129. https://doi.org/10.1177/107319119500200202 CrossRefGoogle Scholar
Lent, R. W., Brown, S. D., & Hackett, G. (1994). Toward a unifying social cognitive theory of career and academic interest, choice and performance. Journal of Vocational Behavior, 45, 79122. http://dx.doi.org/10.1006/jvbe.1994.1027 CrossRefGoogle Scholar
McDonnall, M. C., Crudden, A., & Zhou, L. (2013). Employer attitudes towards persons who are blind or visually impaired: Perspectives and recommendations from vocational rehabilitation personnel. Journal of Rehabilitation, 79(3), 1724.Google Scholar
McMullin, J. A., & Shuey, K. M. (2006). Aging, disability, and workplace accommodations. Aging and Society, 26, 831847.CrossRefGoogle Scholar
McNeil, J. (2019). Overcoming negative employer attitudes: Exploring the lived experiences of employees with visual impairments (Doctoral dissertation, Duquesne University). Retrieved from https://dsc.duq.edu/etd/1848 Google Scholar
Okungu, P. A., Griffin-Shirley, N., & Pogrund, R. L. (2019). Accommodation needs for teachers who are blind and teach student with visual impairments. Journal of Visual Impairment & Blindness, 113(3), 248259. https://doi.org/10.1177/0145482X19854902 CrossRefGoogle Scholar
Rumrill, P. D., Schuyler, B. R., & Longden, J. C. (1997). Profiles of on-the-job accommodations needed by professional employees who are blind. Journal of Visual Impairment and Blindness, 91(1), 6676. https://doi.org/10.1177/0145482X9709100111 CrossRefGoogle Scholar
Rumrill, P. D. (1993). Increasing the frequency of accommodation requests among persons with multiple sclerosis: A demonstration of the Progressive Request Model. ProQuest Dissertation and Theses.Google Scholar
Saaddine, J. B., Venkat, N. K. M., & Vinicor, F. (2003). Vision loss: A public health problem. Ophthalmology, 110(2), 253254. https://doi.org/10.1016/s0161-6420(02)01839-0 CrossRefGoogle ScholarPubMed
Schartz, H. A., Hendricks, D. J., & Blanck, P. (2006). Workplace accommodation: Evidence based outcomes. Work, 27(4), 345354.Google ScholarPubMed
Solovieva, T. I., Dowler, D. L., & Walls, R. T. (2011). Employer benefits from making workplace accommodations. Disability and Health Journal, 4(1), 3945. https://doi.org/10.1016/j.dhjo.2010.03.001 CrossRefGoogle ScholarPubMed
Styers, B. A., & Shultz, K. S. (2009). Perceived reasonableness of employment testing accommodations for persons with disabilities. Public Personnel Management, 38(3), 7191. https://doi.org/10.1177/009102600903800305 CrossRefGoogle Scholar
U.S. Equal Employment Opportunity Commission. (2016). Disability discrimination & reasonable accommodation. http://www.eeoc.gov/laws/types/disability.cfm Google Scholar
Vance, S., Campbell, A., & Dong, S. (2018). Examining impacts of mindfulness in requesting job accommodations for individuals with disabilities. Rehabilitation Counseling Bulletin, 61, 7889.CrossRefGoogle Scholar
van Nispen, R. M. A., Vreeken, H. L, Comijs, H. C., Deeg, D. J. H., & van Rens, G. H. M. B. (2016). Role of vision loss, functional limitations and the supporting network in depression in a general population. Acta Ophthalmologica, 94(1), 7682. https://doi.org/10.1111/aos.12896 CrossRefGoogle Scholar
Varma, R., Vajayanat, T. S., Burkemper, B., Wu, S., Torres, M., Hsu, C., Choudhury, F., & McKean-Cowdin, R. (2016). Visual impairment and blindness in adults in the United States: Demographic and geographic variations from 2015 to 2050. JAMA Ophthalmology, 134(7), 802809. https://doi.org/10.1001/jamaophthalmol.2016.1284.CrossRefGoogle ScholarPubMed
Vidya, S. (2017). Operationalizing workplace accommodations for individuals with disabilities: A scoping review. Work, 56(1), 135155. https://doi.org/10.3233/WOR-162472.Google Scholar
Wang, P. P., Badley, E. M., & Gignac, M. A. (2004). Perceived need for workplace accommodation and labor-force participation in Canadian adults with activity limitations. American Journal of Public Health, 94(9), 15151518. https://doi.org/10.2105/ajph.94.9.1515 CrossRefGoogle ScholarPubMed
Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54(6), 10631070. https://doi.org/10.1037/0022-3514.54.6.1063 CrossRefGoogle ScholarPubMed
Wolffe, K. E. & Candela, A. R. (2002). A qualitative analysis of employers’ experiences with visually impaired workers. Journal of Visual Impairment & Blindness, 96(9), 622634. https://doi.org/10.1177/0145482X0209600903 CrossRefGoogle Scholar
World Health Organization. (February 2021). Blindness and vision impairment. https://www.who.int/news-room/fact-sheets/detail/blindness-and-visual-impairment Google Scholar