Hostname: page-component-78c5997874-8bhkd Total loading time: 0 Render date: 2024-11-13T03:25:44.945Z Has data issue: false hasContentIssue false

Patient adherence with emergency department referral to a cardiovascular evaluation and risk assessment clinic

Published online by Cambridge University Press:  21 May 2015

Jeremy M. Wojtowicz*
Affiliation:
Division of Emergency Medicine, McMaster University, Hamilton, Ont., Department of Emergency Medicine, Calgary Health Region, Calgary, Alta.
Shawn Dowling
Affiliation:
Department of Emergency Medicine, Calgary Health Region, Calgary, Alta.
Alykhan M. Nanji
Affiliation:
Cardiac Evaluation and Risk Assessment (CERA) Clinic, Calgary, Alta.
D. Bruce MacLeod
Affiliation:
Department of Emergency Medicine, Calgary Health Region, Calgary, Alta.
*
Department of Emergency Medicine, Hamilton Health Sciences, 237 Barton St. E., Hamilton ON L8L 2X2; jmwojtow@ucalgary.ca

Abstract

Core share and HTML view are not available for this content. However, as you have access to this content, a full PDF is available via the ‘Save PDF’ action button.
Objective:

Patient adherence with emergency department (ED) referral has not been well studied in Canada, and there are no Canadian studies assessing patient follow-up for evaluation of cardiovascular disease. Our primary objective was to determine the proportion of patients who adhered with an ED referral to a cardiac evaluation and risk assessment (CERA) clinic in Calgary, Alta. Secondary objectives included determining the final diagnoses and outcomes for patients attending CERA appointments. We also assessed the association between adherence and various system and patient factors.

Methods:

A retrospective review of 385 patients who were referred to CERA from EDs in the study region between June 1, 2004, and Apr. 7, 2005, was performed. Hospital charts and the database at the medical examiner's office were reviewed for patients who did not attend their CERA appointment.

Results:

The majority of patients (345/385, 89.6%) followed through with their referral to CERA. No deaths were identified from hospital records or from the medical examiner's office for nonadherent patients. Of the 315 patients who completed their follow-up, 225 (71.4%) were diagnosed with noncardiac or low-risk cardiac disease, whereas 90 (28.6%) were diagnosed with cardiovascular disease. The referring hospital was the only variable significantly associated with adherence with the referral (p = 0.004).

Conclusion:

The great majority of patients referred to CERA from Calgary EDs were adherent with the referral. Future studies may identify factors impairing adherence that are amenable to intervention. Implementation of a referral model similar to the one used by CERA may improve adherence with attendance at other outpatient clinics.

Type
Original Research • Recherche originale
Copyright
Copyright © Canadian Association of Emergency Physicians 2008

References

1.Heart and Stroke Foundation of Canada [home page]. Available: http://www.heartandstroke.ca (accessed 2008 Oct 2).Google Scholar
2.Straus, JH, Orr, ST, Charney, E. Referrals from an emergency room to primary care practices at an urban hospital. Am J Public Health 1983;73:5761.Google Scholar
3.Vukmir, RB, Kremen, R, DeHart, DA, et al.Compliance with emergency department patient referral. Am J Emerg Med 1992; 10:413–7.Google Scholar
4.Magnusson, AR, Hedges, JR, Vanko, M, et al.Follow-up compliance after emergency department evaluation. Ann Emerg Med 1993;22:560–7.CrossRefGoogle ScholarPubMed
5.Vukmir, RB, Kremen, R, Ellis, GL, et al.Compliance with emergency department referral: the effect of computerized discharge instructions. Ann Emerg Med 1993;22:819–23.Google Scholar
6.Ritchie, PD, Jenkins, M, Cameron, PA. A telephone call reminder to improve outpatient attendance in patients referred from the emergency department: a randomized controlled trial. Aust N Z J Med 2000;30:585–92.CrossRefGoogle Scholar
7.Murray, MJ, LeBlanc, CH. Clinic follow-up from the emergency department: Do patients show up? Ann Emerg Med 1996;27:56–8.Google Scholar
8.Hamilton, W, Round, A, Sharp, D. Effect on hospital attendance rates of giving patients a copy of their referral letter: randomised controlled trial. BMJ 1999;318:1392–5.Google Scholar
9.Field, DL, Hedges, JR, Arnold, KJ, et al.Limitations of chest pain follow-up from an urban teaching hospital emergency department. J Emerg Med 1988;6:363–8.CrossRefGoogle ScholarPubMed
10.Rouan, GW, Hedges, JR, Toltzis, R, et al.A chest pain clinic to improve the follow-up of patients released from an urban university teaching hospital emergency department. Ann Emerg Med 1987;16:1145–50.CrossRefGoogle ScholarPubMed
11.Bigby, J, Giblin, J, Pappius, EM, et al.Appointment reminders to reduce no-show rates: a stratified analysis of their cost-effectiveness. JAMA 1983;250:1742–5.Google Scholar
12.Macharia, WM, Leon, G, Rowe, BH, et al.An overview of interventions to improve compliance with appointment keeping for medical services. JAMA 1992;267:1813–7.CrossRefGoogle ScholarPubMed
13.Shepard, DS, Moseley, TA. Mailed versus telephone reminders to reduce broken appointments in a hospital outpatient department. Med Care 1976;14:268–73.Google Scholar
14.Gates, SJ, Colborn, DK. Lowering appointment failures. Med Care 1976;14:263–7.Google Scholar
15.Oppenheim, GL, Bergman, JJ, English, EC. Failed appointments: a review. J Fam Pract 1979;8:789–96.Google ScholarPubMed
16.Schor, S, Behar, S, Modan, B, et al.Disposition of presumed coronary patients from an emergency room. JAMA 1976;236:941–3.Google Scholar
17.Emerson, PA, Russell, NJ, Wyatt, J, et al.An audit of doctor’s management of patients with chest pain in the accident and emergency department. Q J Med 1989;70:213–20.Google ScholarPubMed
18.Lee, TH, Rouan, GW, Weisberg, MC, et al.Clinical characteristics and natural history of patients with acute myocardial infarction sent home from the emergency room. Am J Cardiol 1987; 60:219–24.CrossRefGoogle ScholarPubMed
19.Pope, JH, Aufderheide, TP, Ruthazer, R, et al.Missed diagnosis of acute cardiac ischemia in the emergency department. N Engl J Med 2000;342:1163–70.Google Scholar
20.McCarthy, BD, Beshansky, JR, D’Agostino, RB, et al.Missed diagnoses of acute myocardial infarction in the emergency department: results from a multicenter study. Ann Emerg Med 1993;22:579–82.Google Scholar
21.Christenson, J, Innes, G, McKnight, D, et al.Safety and efficiency of emergency department assessment of chest discomfort. CMAJ 2004;170:1803–7.CrossRefGoogle ScholarPubMed