Hostname: page-component-78c5997874-94fs2 Total loading time: 0 Render date: 2024-11-15T05:46:34.423Z Has data issue: false hasContentIssue false
  • English
  • Français

Incentivising improvements in health care delivery

Published online by Cambridge University Press:  02 March 2015

Adam Oliver
Adam Oliver*
Affiliation:
Department of Social Policy, London School of Economics, London, UK
*
*Correspondence to: Adam Oliver, Department of Social Policy, London School of Economics, Houghton Street, London WC2A 2AE, UK. Email: a.j.oliver@lse.ac.uk
Get access Rights & Permissions [Opens in a new window]

Abstract

This Special Section of Health Economics, Policy and Law begins with an article on the different ways in which one might incentivise improved performance among health care providers. I asked five experts on performance management, Gwyn Bevan, Tim Doran, Peter Smith, Sandra Tanenbaum and Karsten Vrangbaek, to write brief reactions to the article and to the notion of performance management in health care in general. The commentators were given an open remit to be as critical as they wished to be, and their reactions can be found in the pages that follow. I would like to thank Albert Weale for reviewing all of the articles, and Katie Brennan for serving as the catalyst for this collection.

Type
Special Section
Information
Health Economics, Policy and Law , Volume 10 , Issue 3 , July 2015 , pp. 327 - 343
Copyright
© Cambridge University Press 2015 

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Akerlof, G. A. and Kranton, R. E. (2010), Identity Economics: How Our Identities Shape Our Work, Wages, and Well- Being, Princeton, NJ: Princeton University Press.CrossRefGoogle Scholar
Alliance of Community Health Plans (ACHP) (2005), Performance Measurement and Paying for Performance in Medicare: Health Plans, Hospitals, and Physicians, Washington, DC: ACHP.Google Scholar
Asch, S. M., McGlynn, E. A., Hogan, M. M., Hayward, R. A., Shekelle, P., Rubenstein, L., Keesey, J., Adams, J. and Kerr, E. A. (2004), ‘Comparison of quality of care for patients in the veterans health administration and patients in a national sample’, Annals of Internal Medicine, 141: 938–945.Google Scholar
Bateson, M., Nettle, D. and Roberts, G. (2006), ‘Cues of being watched enhance cooperation in a real-world setting’, Biology Letters, 2: 412–414.CrossRefGoogle ScholarPubMed
Besley, T., Bevan, G. and Burchardi, K. (2009), Naming and Shaming: The Impacts of Different Regimes on Hospital Waiting Times in England and Wales LSE Health and Social Care Discussion Paper London: London School of Economics and Political Science.Google Scholar
Bevan, G. and Hood, C. (2006), ‘What’s measured is what matters: targets and gaming in the English public health care system’, Public Administration, 84: 517–538.CrossRefGoogle Scholar
Bevan, G. and Fasolo, B. (2013), ‘Models of governance of public services: empirical and behavioural analysis of ‘Econs’ and ‘Humans’’, in A. Oliver (ed.), Behavioural Public Policy, Cambridge University Press: Cambridge, pp. 517–538.Google Scholar
Campbell, S., Reeves, D., Kontopantelis, E., Middleton, E., Sibbald, B. and Roland, M. (2007), ‘Quality of primary care in England with the introduction of pay for performance’, New England Journal of Medicine, 357: 181–190.Google Scholar
Campbell, S. M., Reeves, D., Kontopantelis, E., Sibbald, B. and Roland, M. (2009), ‘Effects of pay for performance on the quality of primary care in England’, New England Journal of Medicine, 361: 368–378.Google Scholar
Coleman, K., Reiter, K. L. and Fulwiler, D. (2007), ‘The impact of pay-for-performance on diabetes care in a large network of community health centers’, Journal of Health Care for the Poor and Underserved, 18: 966–983.Google Scholar
Department of Health (2001), Learning from Bristol: Report of the Public Inquiry into Children’s Heart Surgery at the Bristol Royal Infirmary (the Kennedy Report), London: Stationery Office.Google Scholar
Department of Health. Various years. Hospital Inpatient Waiting List Statistics, England. The “Green Book.” London: Department of Health.Google Scholar
Doran, T., Fullwood, C., Gravelle, H., Reeves, D., Kontopantelis, E., Hiroeh, U. and Roland, M. (2006), ‘Pay-for-performance programs in family practices in the United Kingdom’, New England Journal of Medicine, 355: 375–384.Google Scholar
Fung, C. H., Lim, Y. W., Mattke, S., Damberg, C. and Shekelle, P. G. (2008), ‘Systematic review: the evidence that publishing patient care performance data improves quality of care’, Annals of Internal Medicine, 148: 111–123.Google Scholar
Glickman, S. W., Ou, F. S., DeLong, E. R., Roe, M. T., Lytle, B. L., Mulgund, J., Rumsfeld, J. S., Gibler, W. B., Ohman, E. S., Schulman, K. A. and Peterson, E. D. (2007), ‘Pay for performance, quality of care, and outcomes in acute myocardial infarction’, JAMA, 297: 2373–2380.Google Scholar
Jha, A. K., Perlin, J. B., Kizer, K. W. and Dudley, R. A. (2003), ‘Effect of the transformation of the veterans affairs health care system on the quality of care’, New England Journal of Medicine, 348: 2218–2227.Google Scholar
Kahneman, D. and Tversky, A. (1984), ‘Choices, values, and frames’, American Psychologist, 39(4): 341–350.Google Scholar
Levin-Scherz, J., DeVita, N. and Timbie, J. (2006), ‘Impact of pay-for-performance contracts and network registry on diabetes and asthma HEDIS measures in an integrated delivery network’, Medical Care and Research Review, 63: 14S–28S.Google Scholar
Marshall, M. N., Shekelle, P. G., Davies, H. T. O. and Smith, P. C. (2003), ‘Public reporting on quality in the United States and the United Kingdom’, Health Affairs, 22: 134–148.Google Scholar
Maynard, A. and Bloor, K. (2010), ‘Will financial incentives and penalties improve hospital care?’, British Medical Journal, 340: c88.Google Scholar
Mays, N., Dixon, A. and Jones, L. (2011), Understanding New Labour’s Market Reforms of the English NHS, London: King’s Fund.Google Scholar
National Committee for Quality Assurance (NCQA) (2008), The State of Health Care Quality 2008, Washington, DC: NCQA.Google Scholar
Oliver, A. (2007), ‘The veterans health administration: an American success story?’, The Milbank Quarterly, 85: 5–35.CrossRefGoogle ScholarPubMed
ONS (2013), Expenditure on Healthcare in the UK: 2011, London: Office for National Statistics.Google Scholar
Propper, C., Sutton, M., Whitnall, C. and Windmeijer, F. (2008), ‘Did “Targets and Terror” reduce waiting times in England for hospital care ?’, The B. E. Journal of Economic Analysis and Policy, 8(2): Article 5.Google Scholar
Roland, M. (2004), ‘Linking physicians’ pay to the quality of care – a major experiment in the United Kingdom’, New England Journal of Medicine, 351: 1448–1454.Google Scholar
Rosenthal, M. B. and Frank, R. G. (2006), ‘What is the empirical basis for paying for quality in health care?’, Medical Care Research and Review, 63: 135–157.Google Scholar
Smith, P. C. (2002), ‘Performance management in British Health Care: will it deliver?’, Health Affairs, 21: 103–114.Google Scholar
Smith, P. C. (2005), ‘Performance measurement in health care: history, challenges, and prospects’, Public Money and Management, 25: 213–220.Google Scholar
Tanenbaum, S. J. (2009), ‘Pay-for-performance in Medicare: evidentiary irony and the politics of value’, Journal of Health Politics, Policy and Law, 34: 717–746.Google Scholar
Tversky, A. and Kahneman, D. (1991), ‘Loss aversion in riskless choice: a reference dependent model’, Quarterly Journal of Economics, 107: 1039–1061.CrossRefGoogle Scholar
US Department of Health and Human Services (HHS) (2008), Premier Hospital Quality Incentive Demonstration: Rewarding Superior Quality Health Care, Washington, DC: HHS.Google Scholar
VA Office of Quality and Performance (2005), VA’s Performance Compared to Non VA, Washington, DC: Veterans Health Administration.Google Scholar
Vladeck, B. C. (2004), ‘Ineffective approach’, Health Affairs, 23: 285–286.CrossRefGoogle ScholarPubMed