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Incorporating “Soft Skills” Into the Collaborative Problem-Solving Equation

Published online by Cambridge University Press:  28 July 2015

Ronald E. Riggio  and
Karan Saggi
Ronald E. Riggio*
Affiliation:
Claremont McKenna College
Karan Saggi
Affiliation:
Claremont McKenna College
*
Correspondence concerning this article should be addressed to Ronald E. Riggio, Kravis Leadership Institute, Claremont McKenna College, 850 Columbia Avenue, Claremont, CA 91711. E-mail: ronald.riggio@claremontmckenna.edu
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Extract

In only a very few places, Neubert, Mainert, Kretzschmar, & Greiff (2015) mention the role of communication and coordination among team members in collaborative problem solving. Although complex and collaborative problem solving is indeed an imperative for team and organizational success in the 21st century, it is easier said than done. Collaborative problem solving is critically dependent on the communication and interaction skills of the team members and of the team leader. The intent of this commentary is to shine a light on the critical role of interpersonal and communication skills in complex and collaborative problem solving.

Type
Commentaries
Information
Industrial and Organizational Psychology , Volume 8 , Issue 2 , June 2015 , pp. 281 - 284
Copyright
Copyright © Society for Industrial and Organizational Psychology 2015 

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