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The holy grail of hand hygiene compliance: Just-in-time peer coaching that leads to behavior change

Published online by Cambridge University Press:  13 December 2019

Emily E. Sickbert-Bennett ,
Lauren M. DiBiase ,
Lisa J. Teal ,
Shelley K. Summerlin-Long  and
David J. Weber
Emily E. Sickbert-Bennett*
Affiliation:
Hospital Epidemiology, University of North Carolina Hospitals, Chapel Hill, North Carolina Division of Infectious Diseases, UNC School of Medicine, Chapel Hill, North Carolina
Lauren M. DiBiase
Affiliation:
Hospital Epidemiology, University of North Carolina Hospitals, Chapel Hill, North Carolina Division of Infectious Diseases, UNC School of Medicine, Chapel Hill, North Carolina
Lisa J. Teal
Affiliation:
Hospital Epidemiology, University of North Carolina Hospitals, Chapel Hill, North Carolina
Shelley K. Summerlin-Long
Affiliation:
Hospital Epidemiology, University of North Carolina Hospitals, Chapel Hill, North Carolina
David J. Weber
Affiliation:
Hospital Epidemiology, University of North Carolina Hospitals, Chapel Hill, North Carolina Division of Infectious Diseases, UNC School of Medicine, Chapel Hill, North Carolina
*
Author for correspondence: Emily E. Sickbert-Bennett, Email: esickber@unch.unc.edu
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Abstract

We describe the delivery of real-time feedback on hand hygiene compliance between healthcare personnel over a 3-year time period via a crowdsourcing web-based application. Feedback delivery as a metric can be used to examine and improve a culture of safety within a healthcare setting.

Type
Concise Communication
Information
Infection Control & Hospital Epidemiology , Volume 41 , Issue 2 , February 2020 , pp. 229 - 232
Copyright
© 2019 by The Society for Healthcare Epidemiology of America. All rights reserved.

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