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IL GOVERNO ELETTRONICO: VISIONI, PRIMI RISULTATI E UN'AGENDA DI RICERCA

Published online by Cambridge University Press:  17 July 2018

Mauro Calise  and
Rosanna De Rosa

Introduzione

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Sul governo elettronico (e-government per gli addetti ai lavori) pesa, dalle origini, un'ambivalenza — e ambiguità. Terminologica ma, al tempo stesso, politologica. Nella quasi totalità degli studi, sia di presentazione che di implementazione, l'e-government viene indicato come un processo di trasformazione tecnologica (più o meno radicale) di alcune prassi amministrative, con l'obiettivo principale (dichiarato) di rendere più trasparente, efficiente e interattiva l'erogazione di alcuni servizi e l'accesso a molte informazioni. In tale accezione, l'e-government si collocherebbe tra i processi di ammodernamento della macchina burocratica rientrando nell'affollata categoria dei tentativi di riforma della pubblica amministrazione. Coerentemente con tale impostazione, numerose definizioni sottolineano l'ambito strettamente implementativo e policy-oriented dei principali progetti di e-government, collegandoli — e condizionandoli — alle potenzialità tecnologiche offerte dallo sviluppo delle ICT e di Internet in particolare.

Summary

Summary

E-government is commonly defined as a process of technological transformation of administrative organization and routines, with its main aim consisting in a more efficient and interactive provision of -and access to - public services. Thanks to the pervasive and globalizing impact of the ICT revolution and the Internet, e-government has rapidly become a key policy platform for bureaucratic reform. Yet, the growth of governmental intervention through electronic reingi-neering of the administrative branch also raises critical questions of democratic accountability. This article presents a state of the art assessment of the development of e-government by a) reviewing its main ideological manifestos originating from governmental, international and corporate actors, b) evaluating two major cross-national surveys of e-government recent achievements worldwide, c) defining a research agenda focusing on the (new) opportunities and (old) shortcomings of the electronic fronteer.

Type
Ricerche
Information
Italian Political Science Review / Rivista Italiana di Scienza Politica , Volume 33 , Issue 2 , August 2003 , pp. 257 - 283
Copyright
Copyright © 2003 by Società editrice il Mulino, Bologna 

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