Published online by Cambridge University Press: 14 July 2016
The characterization of the exponential distribution via the coefficient of the variation of the blocking time in a queueing system with an unreliable server, as given by Lin (1993), is improved by substantially weakening the conditions. Based on the coefficient of variation of certain random variables, including the blocking time, the normal service time and the minimum of the normal service and the server failure times, two new characterizations of the exponential distribution are obtained.