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A service model in which the server is required to search for customers

Published online by Cambridge University Press:  14 July 2016

Marcel F. Neuts*
Affiliation:
University of Delaware
M. F. Ramalhoto*
Affiliation:
Instituto Superior Tecnico, Lisbon
*
Postal address: Applied Mathematics Institute, University of Delaware, Newark, DE 19711, U.S.A.
∗∗ Postal address: Department of Mathematics, Instituto Superior Tecnico, Av. Rovisco Pais, 1500 Lisbon, Portugal.

Abstract

Customers enter a pool according to a Poisson process and wait there to be found and processed by a single server. The service times of successive items are independent and have a common general distribution. Successive services are separated by seek phases during which the server searches for the next customer. The search process is Markovian and the probability of locating a customer in (t, t + dt) is proportional to the number of customers in the pool at time t. Various stationary probability distributions for this model are obtained in explicit forms well-suited for numerical computation.

Under the assumption of exponential service times, corresponding results are obtained for the case where customers may escape from the pool.

Type
Research Papers
Copyright
Copyright © Applied Probability Trust 1984 

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Footnotes

Research supported by the National Science Foundation under Grant No. ENG-7908351 and the Air Force Office of Scientific Research under Grant No. AFOSR-77-3236.

Support from the Fulbright travelling scholarship is acknowledged.

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