Hostname: page-component-78c5997874-g7gxr Total loading time: 0 Render date: 2024-11-10T17:02:32.416Z Has data issue: false hasContentIssue false

(Dis)Embodied Air Travel Experiences: Disability, Discrimination and the Affect of a Discontinuous Air Travel Chain

Published online by Cambridge University Press:  17 July 2012

Simon Darcy*
Affiliation:
University of Technology, Sydney, Australia
*
Correspondence Simon Darcy, Associate Professor, UTS Business School, University of Technology, Sydney, P.O. Box 222 Lindfield NSW 2070, Australia. E-mail: simon.darcy@uts.edu.au
Get access

Abstract

This article presents an investigation of the embodied air travel experiences of people with disability. The study was informed by human rights frameworks, social approaches to disability and critical tourism. The research design included a review of newspaper articles, human rights complaint cases, open-ended responses to a survey on the tourism experiences of people with disabilities and semistructured in-depth interviews. The findings revealed that the air travel practices routinely contravened disability discrimination legislation and identified a series of socially constructed constraints across the air travel chain from the preplanning of trips through to disembarking after a flight. What emerged from these experiences was that the embodied individuals became (dis)embodied at each stage of the air travel chain. The inequitable, inaccessible, undignified and dependent practices resulted in heightened anxiety, increased helplessness and, in some cases, humiliation to which they were not subjected in their everyday lives.

Type
Special Issue: Beyond the Margins (Critical Tourism and Hospitality)
Copyright
Copyright © The Authors 2012

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Australian Human Rights Commission. (2006). Disability Discrimination Act Complaints Cases Register and decisions. Retrieved from http://www.hreoc.gov.au/disability_rights/decisions/decisions.htmlGoogle Scholar
Barnes, C., & Mercer, G. (2010). Exploring disability: A sociological introduction (2nd ed.). London: Polity.Google Scholar
Bohman, J. (2005). Critical theory. Stamford encyclopaedia of philosophy [Online]. Retrieved from http://plato.stanford.edu/entries/critical-theory/Google Scholar
Buhalis, D., & Darcy, S. (Eds.). (2011). Accessible tourism: Concepts and issues. Bristol, UK: Channel View Publications.Google Scholar
Cole, S., & Morgan, N. (2010). Introduction. In Cole, S. & Morgan, N. (Eds.), Tourism and inequality: Problems and prospects (pp. xvxxiii). Wallingford, UK: CABI.CrossRefGoogle Scholar
Daniels, M.J., Drogin Rodgers, E.B., & Wiggins, B.P. (2005). ‘Travel Tales’: An interpretive analysis of constraints and negotiations to pleasure travel as experienced by persons with physical disabilities. Tourism Management, 26 (6), 919930.CrossRefGoogle Scholar
Darcy, S. (1998). Anxiety to access: Tourism patterns and experiences of New South Wales people with a physical disability. Sydney, Australia: Tourism New South Wales.Google Scholar
Darcy, S. (2002). Marginalised participation: Physical disability, high support needs and tourism. Journal of Hospitality and Tourism Management, 9 (1), 6172.Google Scholar
Darcy, S. (2004). Disabling yourneys: The social relations of tourism for people with impairments in Australia — An analysis of government tourism authorities and accommodation sector practices and discourses (Unpublished doctoral dissertation). University of Technology, Sydney, Australia. Retrieved from http://epress.lib.uts.edu.au/dspace/handle/2100/260Google Scholar
Darcy, S. (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31 (6), 816826.CrossRefGoogle Scholar
Darcy, S., & Taylor, T. (2009). Disability citizenship: An Australian human rights analysis of the cultural industries. Leisure Studies, 28 (4), 419441.CrossRefGoogle Scholar
Daruwalla, P.S., & Darcy, S. (2005). Personal and societal attitudes to disability. Annals of Tourism Research, 32 (3), 549570.CrossRefGoogle Scholar
Doganis, R. (2005). The airline business. Abingdon, UK: Routledge.CrossRefGoogle Scholar
European Disability Forum. (2011, 15 April). Clear violation of eu regulation leads to discrimination of passengers with disabilities Retrieved from http://www.edf-feph.org/Page_Generale.asp?DocID=13855&thebloc=27020Google Scholar
Fullagar, S. (2011). Travelling with and beyond depression: Women's naratives of recovery and identity. In Buhalis, D. & Darcy, S. (Eds.), Accessible tourism: Concepts and issues (pp. 123137). Bristol, UK: Channel View Publications.Google Scholar
Glaser, B.G., & Strauss, A.L. (1967). The discovery of grounded theory: Strategies for qualitative research. Chicago, IL: Aldine.Google Scholar
Holstein, J.A., & Gubrium, J.F. (1994). Phenomenology, ethnomethodology, and interpretive practice. In Denzin, N.K. & Lincoln, Y.S. (Eds.), Handbook of Qualitative Research (pp. 262272). Thousand Oaks, CA: Sage.Google Scholar
Kayess, R., & French, P. (2008). Out of darkness into light? Introducing the convention on the rights of persons with fisabilities. Human Rights Law Review, 8 (1), 134. doi: 10.1093/hrlr/ngm044CrossRefGoogle Scholar
Leiper, N. (2003). Tourism management (3rd ed.). Sydney, Australia: Hospitality Press.Google Scholar
McKercher, B., Packer, T., Yau, M., & Lam, P. (2003). Travel agents as facilitators or inhibitors of travel: Perceptions of people with disabilities. Tourism Management, 24 (4), 465474.CrossRefGoogle Scholar
Oliver, M. (1996). Understanding disability: From theory to practice. Basingstoke, UK: Macmillan.CrossRefGoogle Scholar
Osborne, P. (2000). Travelling light: Photography, travel and visual culture: Manchester, UK:Manchester Univ Pr.Google Scholar
Packer, T.L., McKercher, B., & Yau, M. (2007). Understanding the complex interplay between tourism, disability and environmental contexts. Disability & Rehabilitation, 29 (4), 281292.CrossRefGoogle ScholarPubMed
Paine, M. (2005, January 31). Disabled air trip hassles outlined. Hobart Mercury. Retrieved from http://www.themercury.com.auGoogle Scholar
Papadimitriou, C. (2008). Becoming en-wheeled: The situated accomplishment of re-embodiment as a wheelchair user after spinal cord injury. Disability & Society, 23 (7), 691704.CrossRefGoogle Scholar
Pelly, M. (2006, 2 June). Virgin backs down in disability row. Sydney Morning Herald, p. 3.Google Scholar
Pritchard, A., Morgan, N., Ateljevic, I., & Harris, C. (Eds.) (2007). Tourism and gender: Embodiment, sensuality and experience. Wallingford, Oxfordshire UK: CABI Publishing.CrossRefGoogle Scholar
Public Interest Advocacy Centre. (2007). Flight closed: Report on the experiences of people with disabilities in domestic airline travel in Australia. Sydney, Australia: Public Interest Advocacy Centre.Google Scholar
Richards, V., Pritchard, A., & Morgan, N. (2010). (Re)Envisioning tourism and visual impairment. Annals of Tourism Research, 37 (4), 10971116. doi: 10.1016/j.annals.2010.04.011CrossRefGoogle Scholar
Rous, M., & Ward, E. (1997). Anyone can travel: The essential travel guide for Seniors, the disabled, people with health problems and the regular traveller. Montreal, Quebec: Health Ideas.Google Scholar
Shakespeare, T., & Watson, N. (2001). The social model of disability: An outdated ideology? In Barnartt, S.N. & Mandell Altman, B. (Eds.), Exploring theories and expanding methodologies (Vol. 2, pp. 928). Stamford, CT: JAI Press.Google Scholar
Shaw, G., & Coles, T. (2004). Disability, holiday making and the tourism industry in the UK: A preiminary survey. Tourism Management, 25, 397403.CrossRefGoogle Scholar
Small, J., & Darcy, S. (2011). Understanding tourist experience through embodiment: The contribution of critical tourism and disability studies. In Buhalis, D. & Darcy, S. (Eds.), Accessible tourism: Concepts and issues (pp. 7296). Bristol, UK: Channel View Publications.Google Scholar
Small, J., Darcy, S., & Packer, T. (2012). The embodied tourist experiences of people with vision impairment: Management implications beyond the visual gaze. Tourism Management, 33 (4), 941950. doi: 10.1016/j.tourman.2011.09.015CrossRefGoogle Scholar
Small, J.J., Harris, C., & McIntosh, A. (2008). Whose body is welcome in paradise? In Richardson, R., Fredline, L., Patiar, A., & Ternel, M. (Eds.), Proceedings of the 18th Annual Council for the Australian University Tourism and Hospitality Education, Annual Council for Australian University Tourism: ‘Where the ‘bloody hell’ are we?’ (pp. 118). Gold Coast, Australia: CAUTHE and Griffith University, Queensland.Google Scholar
Swain, J., Finkelstein, V., French, S., & Oliver, M. (2004). Disabling barriers: Enabling environments (3rd ed.). London: Sage.Google Scholar
The Dominion Post. (2011, April 13). ‘Humiliated’: Jetstar slammed over refusing to fly disabled passengers, Sydney Morning Herald. Retrieved from http://www.smh.com.au/travel/travel-news/humiliated-jetstar-slammed-over-refusing-to-fly-disabled-passengers-20110413–1ddm0.htmlGoogle Scholar
Thomas, C. (2004). Disability and impairment. In Swain, J., French, S., Barnes, C., & Thomas, C. (Eds.), Disabling barriers: Enabling environments (pp. 2128). London: Sage.Google Scholar
Tregaskis, C. (2003). Towards inclusive practice: An insider perspective on leisure provision for disabled people. Managing Leisure, 8 (1), 2840.CrossRefGoogle Scholar
Turco, D.M., Stumbo, N., & Garncarz, J. (1998). Tourism constraints: People with disabilities. Parks and Recreation Journal, 33 (9), 7884.Google Scholar
United Kingdom Department of Transport. (2003). Access to Air Travel for Disabled People: Code of Practice Retrieved from http://www.dft.gov.uk/stellent/groups/dft_mobility/documents/page/dft_mobility_507855.pdf.Google Scholar
United Nations. (2006). Convention on the rights of persons with disabilities. New York: Author. Retrieved from http://www.un.org/esa/socdev/enable/rights/convtexte.htmGoogle Scholar
U.S. Department of Transportation. (2009). Air Carrier Access Act of 1986 as amended (effective May 13, 2009). Washington: Author.Google Scholar
Waitt, G., & Markwell, K. (2006). Gay tourism: Culture and context: Binghamton, NY: The Haworth Press.Google Scholar
Wilson, E., Harris, C., & Small, J. (2008). Furthering critical approaches in tourism and hospitality studies: perspectives from Australia and New Zealand. Journal of Hospitality and Tourism Management, 15 (14), 1518.CrossRefGoogle Scholar
World Health Organization. (2001). International classification of functioning, disability and health (ICIDH-2). Geneva: Author.Google Scholar
World Health Organization, & World Bank. (2011). World Report on Disability. Retrieved from http://www.who.int/disabilities/world_report/2011/report/en/index.htmlGoogle Scholar